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ProblemsByVin Index / 2011-CHEVROLET-HHR / COMPLAINTS
Full complaint record · NHTSA

2011 Chevrolet HHR owner complaints

203 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 11 complaints shown

12/25/2021 ODI #11444929.0

Fuel line leak by rear driver side tire. Vehicle was hard to start then ran fine as had lost fuel pressure while sitting not running. Noticed fuel on ground by tire contacting dealer Monday for repair.

12/23/2020 214,000 mi ODI #11384707.0

Fuel leak by drivers side rear wheel spraying on exhaust system discovered while car was idling in drive way

12/19/2024 ODI #11631633.0

Last week, I noticed fuel leaking out from the bottom of my vehicle on the rear passenger side in my driveway after returning home. I had my vehicle towed into a local shop to get looked at. The shop informed me that my entire fuel line assembly needed to be replaced. They stated that the metal assembly has rusted and corroded over time. At the time of this writing, my vehicle is still in the shop awaiting to get fixed. It is available to be inspected upon request. There are no warning signs on my computer system prior to this. This leaking fuel could have put myself and my family at risk for harm due to the fire risk.

12/17/2021 ODI #11444144.0

The fuel line has corroded near the driver rear tire and is leaking fuel near the exhaust pipe. The leak is bad enough to create a 12 inch puddle in less than 30 seconds.

12/10/2014 80,000 mi ODI #10663499.0

I work two jobs just bought my 2011 Chevy hhr just over a year ago and started getting reduced engine power light and then lose power and have trouble going over 20 struggles to get to 40 MPH I have 3 young children that ride with me and there safety is number one and if I can't trust my new vehicle then how can I trust Chevy. *tr

11/23/2020 156,777 mi ODI #11375892.0

Gas leak under car drivers side near the front of the rear tire. Replaced fuel lines. Puddles of gasoline underneath car and strong smell of fumes.

11/23/2017 80,000 mi ODI #11048155.0

Both front inside door handles broke off on separate occasions. The only way out was to lower the window and open from the outside. The situation could be an extreme hazard should the vehicle be on fire or under water. What if in a cold climate the window was froze? What if the vehicle was in an accident and wouldn't start therefore the window wouldn't work. What if a elderly person or a child was in the passenger seat and was unable to lower the window and open from the outside? Internet research shows numerous other incidents of the same problem. The potential for life and death is likely, not to mention nearly $600 for repairs. Vehicles are equipped with door handles for a purpose.

11/22/2021 ODI #11441246.0

In 2016 the rear passenger door latch failed. Thinking it was a natural wear & tear type thing, we ordered parts online and re[paired it ourselves for about $100 With in 6 months something inside the door failed, we opened it up and thought we repaired it again, but something is wrong and it just wont open. Has not opened in over 5 years, but I can live with it. after all it is the rear passenger door. In 2018 the front passenger door latch failed and again we ordered parts online and repaired it ourselves for about $100. In 2019 the spring inside the front passenger door broke, but since the door still opened & locked, we let it ride. I can live with the interior door handle feeling loose as long as it still opens the door. In June, 2021 the front drivers interior door handle broke

11/19/2012 36,000 mi Fire ODI #10485148.0

Tl* the contact owns a 2011 Chevrolet hhr. The contact stated that the heated seat warmer for the front driver's seat caught on fire. The contact stated that the vehicle was powered off at the time of the failure. The contact took the vehicle to the dealer, but they were unable to provide a specific cause for the failure. The failure and current mileages were 36,000.

11/15/2015 87,570 mi ODI #10790442.0

While driving at a speed of 45 miles per hour , all of a sudden in the dic a ESC active started flashing and my car start losing speed and it felt like the traction kicked in. I immediately looked down to make sure it had not jumped out of gear. It was in the correct gear. The ESC active went away after about 45 seconds, and about a mile down the road it did the same thing again and I had to put on mu emergency flashers and pull off the road. By the time I got it to the side of the road , the steering wheel started to lock up and it act like it did not want to stop when I applied the brakes. By this time the speed had dropped to about 15 miles per hour. The road conditions when this happen was dry , and the tires and the brakes on my car was in good working condition. Once it was towed to

11/15/2012 12,000 mi ODI #10484792.0

Tl* the contact owns a 2011 Chevrolet hhr. The contact stated that the electronic stability control would engage independently as the service ESC warning light illuminated. The failure only occurred with the front passenger side wheel and would feel similar to the wheel seizing. The vehicle was diagnosed by the dealer but they were not able to duplicate the error. The contact stated that the manufacturer was aware of the problem, but they could not determine how to remedy the problem. The manufacturer stated that the software could not be removed from the vehicle. The failure mileage was 12,000 and the current mileage was 20,000. Updated 01/15/13*lj updatd 1/24/2013 *js

body 3 complaints shown

18 total in this category · severe · avg repair $1,500 · see body cluster analysis →
12/18/2012 39,000 mi ODI #10489146.0

Tl* the contact owns a 2011 Chevrolet hhr. The contact stated that the driver's side interior door handle fractured and separated from the door panel. The contact had to open the driver's side window and reach out to open the door using the exterior door handle. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 39,000 and the current mileage was 40,298. The consumer stated when he exited the vehicle, the inside driver's door handle snapped off and broke. Updated 01/07/13

12/08/2015 41,000 mi ODI #10808963.0

Tl* the contact owns a 2011 Chevrolet hhr. The contact stated that the front driver's side interior door handle fractured. The contact was able to exit the vehicle after accessing the exterior door handle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.

11/16/2015 34,821 mi ODI #10790779.0

I am filing this complaint, as a safty concern / hazard notice, associated with my 2011 Chevrolet hhr. Please be advised that this vehicle was purchased new by me, and has never been involved in any traffic accidents. This complaint concerns the mechanical failure of the vehicles drivers side, rear door latch. On november 12, 2015, after picking up my dog from the groomer, I placed her into her carrier, located behind the drivers seat. I closed the door, and proceeded to drive out of the parking lot. As I began to pull out, onto the roadway, I glanced at my outside rearview mirror, and noticed that the door had partially opened. I immediately stopped, thinking that I had possibly not closed the door securely, or that there was possibly something in the way that prevented the door

engine 2 complaints shown

14 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/08/2014 ODI #10662877.0

Tl* the contact owns a 2011 Chevrolet hhr. The contact stated that the vehicle failed to start on the first attempt. The contact had to recharge the battery in order for the vehicle to start. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The VIN was unavailable. The failure mileage was unavailable.

11/18/2018 103,000 mi ODI #11152273.0

The engine began a random misfire problem, p0300 code. I got the throttle body changed out, now the car revs higher every time I start it. It gives itself fuel in reverse and drive, with no help from the gas pedal. It is unsafe.

brakes 1 complaint shown

4 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/28/2013 52,000 mi ODI #10557515.0

I purchase the vehicle in february 2013 with 54000 miles on it. There was a shaking in the front end while braking. I was insured at the dealership that it was because it has new brakes and if it does not stop bring it back and they will fix it. I brought it back and they rotated the rotors. It worked well for about two weeks. The rotors started shaking again after only two weeks. So I brought it back again and they put new rotors on the vehicle. It has started again with the new rotors. This time it started with in a month. My car while breaking will sometime feel like there is ice under it on dry roads. I am going to take it today to big o tires and have a friend work on it that I trust. The car just hit 70000 miles. I have done only one oil change and taking the car in three

steering 1 complaint shown

25 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/19/2018 64,000 mi ODI #11162534.0

Tl* the contact owns a 2011 Chevrolet hhr. While operating the vehicle, a rattling noise was heard coming from the dashboard of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the steering shaft was faulty and needed to be replaced. The vehicle was not repaired. Pioneer Chevrolet (1315 pike st, marietta, oh) and the manufacturer were notified of the failure. The failure mileage was 64,000.

electrical 1 complaint shown

29 total in this category · severe · avg repair $850 · see electrical cluster analysis →
11/14/2015 ODI #10790379.0

In colder temperatures my car sputters when accelerating and rpms jump quickly from 2 to 3 and then back down. In addition, the radio may turn off, all dash gauges (fuel, speed, rpms) go to 0, various service lights come on (not always the same) and then everything goes back to normal. Car works fine in warmer temperatures. Took it to the dealership in 2013 and when plugged in there were reports if 20 things wrong and they were unable to determine the problem and said it would cost thousand to check all of the issues being reported. I contacted gm customer service and although they were very nice they weren't able to help determine what the issue with my vehicle was. I took it to another service place and while they were unable to determine the ultimate problem they put dielectric gre

Showing 300 of 203 total complaints. The full federal record is available at nhtsa.gov/vehicle/2011/Chevrolet/HHR#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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