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ProblemsByVinFile / 2011-FORD-FIESTANHTSA data synced 1 day ago
Ford
2011 Ford Fiesta problems
The 2011 Ford Fiesta has 729 NHTSA owner complaints on file — not a small number. 3 active recall campaigns.
The 2011 Ford Fiesta has 729 NHTSA owner complaints and 3 recalls on file (U.S. federal records, as of August 2026). The most-reported system is powertrain at 341 complaints, typically surfacing around 63,429 miles (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.
The problems owners report most, open recalls, and the mileage where failures cluster — straight from the NHTSA record, in seconds.
Reliability score
6.2 / 10
Average for the segment. Some recurring trouble spots worth knowing about.
0
Critical
3
Severe
0
Moderate
Should you avoid this 2011 Fiesta?
Avoid — the powertrain
The data says walk unless this exact vehicle has documented proof the powertrain was repaired or replaced.
Powertrain: 341 complaints, classified severe, failures cluster 34,000–87,000 mi
Reliability score 6.2/10 — around the segment average
3 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
4 / 5 overall
Overall★★★★★4/5
Frontal crash★★★★★4/5
Side crash★★★★★5/5
Rollover★★★★★4/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: No · Lane departure warning: No
Source: NHTSA New Car Assessment Program — tested configuration: 2011 Ford Fiesta 5 HB FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2011 Ford Fiesta? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
powertrain — 341 owner reports
· tends to show around 63,429 mi · ~$2,500 to fix
body — 115 owner reports
· tends to show around 59,388 mi · ~$1,500 to fix
electrical — 51 owner reports
· tends to show around 79,854 mi · ~$850 to fix
engine — 30 owner reports
· tends to show around 60,224 mi · ~$3,100 to fix
⚠ The one to take seriously: powertrain is flagged
severe on this model
, showing up around 63,429 mi.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 3 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 6.2/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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When owners report each system failing, in actual miles — so you can see what's likely behind you,
what's due around now, and what to budget for next. Enter your mileage to mark where you are.
"Typical" = median owner-reported failure mileage from the NHTSA complaint record for this exact
year and model. Not a maintenance schedule — a heads-up on where this model's failures cluster.
What owners are saying
recent NHTSA-filed complaints · verbatim
2011 Fiesta· powertrain
My car broke down on the interstate. It started loosing power. So, I stopped at a store. The car told me the transmission was too hot to try again in 5 minutes. So, I looked up my VIN number, and their was a field service action. I went to the Ford dealership, and they told me…
The vehicle does not downshift. It is an automatic but I have to shift into neutral between gears as well as when I need to slow down. I have had several instances of a car in front of me braking unexpectedly and I must put the car into neutral and it continues revving at a…
Since new the car's transmission has had lurching and jerking issues when shifting that have progressively gotten worse. Multiple times the car has lurched and stalled missing the next gear and almost caused us to get side swiped while making a turn. We were left stranded and…
After driving and then parking the Ford fiesta 2011 for a short dinner and the coming back to the car. I found that the car was not able to be started and it was stuck on the park position. The auto had to be towed to a Ford dealership. There they found out that it was the…
Had a problem with your 2011 Ford Fiesta?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix: Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Ford is recalling certain model year 2011-2013 Fiesta vehicles, manufactured from November 3, 2009 through September 21, 2012
An occupant in the right rear seating position will not have coverage from the side curtain air bag in a side impact collision when the front passenger seat is empty, increasing the risk of injury to the right rear occupant.
Fix: Ford will notify owners and dealers will reprogram the vehicle's software free of charge so that it no longer suppresses the passenger side curtain air bag when the front passenger seat is empty, and consistent with the description in the owner's guide. The safety recall began on October 26, 2012. Owner's may contact Ford at 1-866-436-7332.
Common questions
Is the 2011 Ford Fiesta reliable?
It's got known weak points. With a reliability score of 6.2 out of 10 based on 729 owner complaints filed with NHTSA, the 2011 Ford Fiesta has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2011 Ford Fiesta?
On the NHTSA data, the 2011 Ford Fiesta is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the powertrain was repaired or replaced. The record behind that call: Powertrain: 341 complaints, classified severe, failures cluster 34,000–87,000 mi; Reliability score 6.2/10 — around the segment average; 3 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2011 Ford Fiesta?
Inspect the powertrain first — it's the most-reported issue on this model, with 341 owner complaints filed. Typical failure occurs around 63,429 miles. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2011 Ford Fiesta a good used car to buy?
It scores 6.2 out of 10 on our NHTSA-based read of 729 owner complaints. The main thing to watch is powertrain. Typical failure occurs around 63,429 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2011 Ford Fiesta?
Based on NHTSA records, the most-reported issue is powertrain, with 341 complaints filed. Typical failure occurs around 63,429 miles. Average repair cost runs about $2,500 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 63,429 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Ford Fiesta has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2011 Ford Fiesta?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 729 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 1 day ago. Verify the raw federal record at
nhtsa.gov/vehicle/2011/Ford/Fiesta.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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