Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles
Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
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severe Owners of the 2012 Dodge Journey have filed 22 NHTSA complaints about the airbags, typically surfacing around 78,000 miles at roughly $1,100 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →
| Model year | airbags complaints |
|---|---|
| 2009 Journey | 90 |
| 2010 Journey | 25 |
| 2011 Journey | 8 |
| 2012 Journey (this page) | 22 |
| 2013 Journey | 38 |
| 2014 Journey | 35 |
| 2015 Journey | 57 |
| 2016 Journey | 25 |
Of the 22 airbags complaints filed for the 2012 Dodge Journey, here's the actual mileage breakdown — failures cluster heaviest at 50,000-75,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
No new NHTSA airbags complaint has been filed on this vehicle in over 10 years — the issue may be aging out of the active population.
Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
The 2012 Dodge Journey airbag complaints cluster around two main issues: non-deployment during collisions and warning light problems.
Owners describe multiple crash scenarios where airbags simply did not deploy—head-on impacts at 45 mph, side impacts with the vehicle rolling, rear-end hits at highway speeds, and a rollover event. In several incidents, occupants sustained injuries: lacerations, shoulder damage, back injuries, and head trauma. One owner even ended up in an inground pool after brake failure and airbag non-deployment combined in a crash; another was rear-ended on a divided highway at 60 mph with no deployment.
For warning lights, owners report the airbag indicator coming on intermittently or continuously while driving. When checked, one dealership found corroded wiring between the sensor and airbag system—the owner believes a prior heater core failure (which sprayed boiling coolant) caused that corrosion, though Dodge refused to cover it. Others took vehicles to dealers only to be told the car wasn't in a recall or that service couldn't be completed. One owner noted the seatbelt light also stayed on constantly.
A few complaints reference earlier recalls for wiring covers and a brake-related campaign, but the core concern is whether the airbag module itself is functioning properly—a diagnosis many dealers haven't completed.
Same Dodge Journey airbags reports on nearby years: 2009 · 2010 · 2013 · 2014 · 2015
Airbags failed to deploy during multiple collision scenarios including head-on crashes, side impacts, rear-end collisions, and rollover accidents. Owners reported sustained injuries ranging from lacerations and bruises to shoulder, back, and head injuries when bags did not inflate.
When: During accidents at various speeds (15 mph to 70 mph); failure mileages ranged from 2,000 to 207,000 miles
Symptoms owners cite: Airbags did not deploy in head-on collision; Side curtain airbags did not deploy during side impact and rollover; No airbag deployment in rear-end collision; Airbags failed to deploy when vehicle struck head-on into tree after brake failure
Repairs/costs cited: Vehicles towed to dealers or independent mechanics; airbag systems not inspected or diagnosed in several cases; one crash investigation pending insurance company inspection
Recalls/TSBs owners mention: NHTSA Campaign 17V432000 (airbags) applied to at least one vehicle; one owner reported manufacturer directed them to file NHTSA complaint rather than address issue
Airbag warning indicator light illuminated on dashboard, either continuously or intermittently. Owners expressed concern that the warning could indicate an underlying system failure or deployment issue. Some dealers refused service or claimed vehicle not included in recall.
When: Mileages 70,611 to 170,000 miles; one instance at 129,000 miles
Symptoms owners cite: Driver's side airbag indicator illuminated without warning while driving; Airbag warning light illuminated intermittently; Airbag warning indicator illuminated when brake pedal depressed; Airbag light comes on intermittently at startup then stays on
Repairs/costs cited: Dealership examination revealed corroded wiring between sensor and airbag; repair cost estimated at $1,500; wheel wiring repair needed per one dealership diagnosis; most vehicles not diagnosed or repaired
Recalls/TSBs owners mention: NHTSA Campaign 17V432000 applied; one dealer claimed vehicle not included in airbag recall; one owner mentioned earlier recall for lack of wiring covers
Airbag sensor wiring corroded, preventing proper sensor-to-airbag communication. Owner attributed corrosion to previous heater core failure that sprayed boiling coolant into engine bay, though manufacturer refused to acknowledge connection.
When: Sensor light appeared 6 weeks prior to report; heater core failure September 26, 2017; approximately 1+ month without vehicle repair
Symptoms owners cite: Airbag sensor light appeared; Corrosion visible on wiring between sensor and airbag
Repairs/costs cited: LaFontaine Chrysler Dodge (Lansing, MI) diagnosed corroded wiring; repair cost $1,500; vehicle out of service over one month waiting for response from Dodge corporate, BBB, or Washington State Attorney General
Recalls/TSBs owners mention: Dodge refused to address corrosion issue or acknowledge connection to heater core failure; case escalated to BBB and state attorney general
Synthesized from 22 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
Tl* the contact owns a 2012 Dodge journey. The contact stated that while coming to a stop, the brakes failed to respond when the brake pedal was depressed. As a result, an on coming vehicle crashed into the passenger side. The air bags failed to deploy. A police report was filed. The contact did not sustain any injuries. The vehicle was towed to an independent mechanic where it was diagnosed but…
My car was in an accident on the highway going 60mph rear ended another vehicle and the air bags did not deploy.
It's a meaningful issue. 22 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
Across the 19 complaints that reported odometer mileage, most airbags failures cluster between 50,000 and 110,000 miles, with the median around 78,000. A quarter of owners report trouble before 50,000; a quarter make it past 110,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover airbags issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.