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ProblemsByVin File / 2012-DODGE-JOURNEY
2012 · dodge

dodge Journey problems

1 safety recall. 374 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
7.0 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
1
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

electrical
99 reports · avg $850
moderate
brakes
53 reports · avg $450
severe
engine
45 reports · avg $3,100
severe
powertrain
32 reports · avg $2,500
severe
steering
23 reports · avg $700
severe
airbags
22 reports · avg $1,100
severe
cruise control
11 reports · avg $600
moderate
body
6 reports · avg $1,500
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2012 Journey · electrical
2012 DODGE JOURNEY HERO AWD HATCHBACK SHOWED A CHECK ENGINE LIGHT THEN LOST ALL POWER AND BLACKED OUT. BATTERY WAS REPLACED, CHECK ENGINE LIGHT AGAIN CAME ON AND IN LESS THAN 24 HOURS BLACKED OUT (ZERO POWER) AGAIN. VEHICLE WAS TOWED TO DODGE AND DURING A 2 WEEK PERIOD IN THE…
12/31/2014 · NHTSA ODI #10669388.0
2012 Journey · engine
PASSENGER SIDE OF VEHICLE HAD NO HEAT JUST COOL AIR COMING OUT OF VENTS. DRIVERS SIDE HAD HEAT COMING OUT OF VENTS. VEHICLE WAS TAKEN TO AN INDEPENDENT FACILITY TO HAVE COOLING SYSTEM AND HEATER CORE FLUSHED. WAS TOLD BY INDEPENDENT SHOP IF PROBLEM COMES BACK TO TAKE VEHICLE TO…
12/30/2019 · NHTSA ODI #11292020.0
2012 Journey · engine
HEATER CORE HAS TO BE REPLACED! I HAVE NO HEAT COMING OUT OF THE PASSENGER SIDE VENTS! WILL COST OVER$1300.00
12/30/2018 · NHTSA ODI #11164074.0
2012 Journey · other
I HAVE TRIED TO GET MY VEHICLES IN FOR THEIR RECALLS HOWEVER THE DEALERSHIP CAN NEVER GET THE VEHICLES DONE IN A REASONABLE TIME FRAME. I CAN MAKE AN APPOINTMENT AND HAVE EVERYTHING SET UP FOR A 30 MINUTE FIX AND AS SOON AS THE CAR GETS THERE IT'S WELL WE WILL NEED TO KEEP IT…
12/29/2015 · NHTSA ODI #10816897.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 1 of 1

severe NHTSA 11V550000 10/11/2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE JOURNEY AND FIAT 500 VEHICLES MANUFACTURED FROM OCTOBER 24, 2011, THROUGH OCTOBER 26, 2011

THIS COULD LEAD TO LOSS OF BRAKING ABILITY INCREASING THE RISK OF A CRASH.

Fix: CHRYSLER WILL NOTIFY OWNERS AND REPLACE ALL BRAKE COMPONENTS THAT COME IN CONTACT WITH HYDRAULIC BRAKE FLUID. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 1, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Common questions

Is the 2012 Dodge Journey reliable?

Mostly yes. With a reliability score of 7.0 out of 10 based on 374 owner complaints filed with NHTSA, the 2012 Dodge Journey is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2012 Dodge Journey?

Based on NHTSA records, the most-reported issue is electrical, with 99 complaints filed. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Dodge Journey has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2012 Dodge Journey?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 374 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 4 days ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with dodge. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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