Tl* the contact owned a 2013 Dodge journey. While driving 45 MPH at night, the contact drove over a large tree branch that was not visible at the time. As a result, the contact crashed into a tree that was lying in the road and then crashed into a brick mail box. The air bags did not deploy. The contact was not injured, but she visited the chiropractor for soreness. Medical attention was not…
2013 Dodge Journey airbags problems
severe 38 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Failure mileage
Complaints
38
Recalls
0
Avg fix
$1,100
11crashes
1fire
13injuries
When does it fail?
Of the 38 airbags complaints filed for the 2013 Dodge Journey, here's the actual mileage breakdown — failures cluster heaviest at 75,000-100,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Owners have filed 38 airbags complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
Among the 11 model years of Dodge Journey in our records for airbags problems, this one ranks #3 by owner-complaint volume.
What owners are reporting 4 most recent
Driver headrest deployed while driving.
My wife was t-boned on the passenger side, by a vehicle supposedly traveling 25 MPH, with my son in the passenger seat and the side airbags did not deploy. She was crossing an intersection when the collision happened.
Was in an accident. Went off the side of the road, though a yard and over an embankment resting against a tree. Front end damage, and damage to both sides of the vehicle. No airbags deployed. Vehicle was traveling at approximately 58-60 MPH at the time of the crash. This was on a state rural route.
Had airbags trouble with your 2013 Dodge Journey?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2013 Dodge Journey?
It's a meaningful issue. 38 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Across the 24 complaints that reported odometer mileage, most airbags failures cluster between 60,000 and 127,000 miles, with the median around 86,000. A quarter of owners report trouble before 60,000; a quarter make it past 127,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2013/Dodge/Journey.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.