2012 Dodge Journey owner complaints

I have tried to get my vehicles in for their recalls however the dealership can never get the vehicles done in a reasonable time frame. I can make an appointment and have everything set up for a 30 minute fix and as soon as the car gets there it's well we will need to keep it for 48 hours before we can work on it. My other vehicle is a takata recall and it's been on a waiting list for over a year to came in.

Tl* the contact owns a 2012 Dodge journey. The contact received notification of NHTSA campaign numbers: 15v675000 (electronic stability control, service brakes, hydraulic) and 15v431000 (engine and engine cooling). The dealer was not able to supply the parts to receive the recall repairs for months. The contact was unable to determine when the vehicle would be repaired. The manufacturer was also unable to provide a reasonable time frame to supply the part to the dealer to receive the recall repair. Parts distribution disconnect. Parts distribution disconnect.

ABS and traction control lights illuminated. Diagnosed by the dealership that the ABS module needed to be replaced. Brakes continued to work and at first the ABS and traction control went on and off intermittently.

Without warning or physical contact, front passenger headrest deployed. Had someone been in the seat at the time, an injury would have occurred as parts came flying out of it when it deployed.

I'm not sure where this falls under since I never experienced this issue until this past sunday. My hatch/trunk area opened one minute and when I attempted to open it again it did not open. There is no way to open it and there is no emergency latch, switch or anything to open it from the inside. I feel this is a major safety issue. Any advice will be appreciated.

Tl* the contact owns a 2012 Dodge journey. The contact received notification of NHTSA campaign number: 15v675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2012 Dodge journey hero AWD hatchback showed a check engine light then lost all power and blacked out. Battery was replaced, check engine light again came on and in less than 24 hours blacked out (zero power) again. Vehicle was towed to Dodge and during a 2 week period in the shop the alternator, battery, two o2 sensors and the PCM were replaced in an attempt to fix the issue causing the check engine light. Vehicle was returned to owners and in less than 24 hours blacked out with total power loss again. Issue occured once while vehicle is in motion. Dodge has been unable to locate a solution. *js

Tl* the contact owns a 2012 Dodge journey. The contact stated that the vehicle failed to start on the first attempt and the cargo door ajar warning light remained illuminated. In addition, the car alarm independently activated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 59,050.

Tl* the contact owns a 2012 Dodge journey. The contact stated that the vehicle failed to start after multiple attempts. Upon exiting the vehicle, the contact attempted to remove her child from the vehicle, but neither of the rear doors would open on either side. The doors also failed to open from inside the vehicle. The contact called suburban Ford of sterling heights (40333 van dyke ave, sterling heights, mi 48313, (586) 268-7500), but no assistance was offered. The contact then called ray laethem Chrysler Dodge Jeep Ram (18001 mack ave, detroit, mi 48224, (313) 884-7210) and was instructed on how to remove her child out of vehicle. The manufacturer had not been notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.

While driving the car on a busy road it suddenly lost power and died while driving it, had it towed to a dealership and it was discovered that the fuel pump fuse had blown, the car is only 1yr old. The second time we were driving down a busy high way and the same thing happened this time it was determined that the fuel pump was bad the dealer replaced it, there have been a multitude of problems with this vehicle from the ac not coming on to the radio/nav screen not coming on when the car is started. Brake problems seems to be the next thing that is rough on this vehicle. *tr

Tl* the contact owns a 2012 Dodge journey. While driving 35 MPH, the vehicle stalled without warning. Prior to the failure, the headlamps failed to remain illuminated. While attempting to restart the vehicle, the "no key connection" warning indicator illuminated. The contact also stated that the hazard lights failed. The vehicle was taken to be diagnosed, but the results of the diagnostic were unknown. The contact was not informed as to what caused the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.

Passenger side of vehicle had no heat just cool air coming out of vents. Drivers side had heat coming out of vents. Vehicle was taken to an independent facility to have cooling system and heater core flushed. Was told by independent shop if problem comes back to take vehicle to dealer and have heater core replaced. After about 2 months problem came back. Took to dealer and found same problem, a clogged heater core. They reaced heater core in december of 2018, all was good till november of 2019. No heat on passenger side of vehicle. Took back to dealer and they flushed heater core. December of 2019 once again no heat on passenger side of vehicle. They reflushed heater core and told us if problem comes back to have radiator replaced and cooling system flushed. This is turning into a major

Heater core has to be replaced! I have no heat coming out of the passenger side vents! Will cost over$1300.00

The 4 cylinder engine on my 2012 Dodge journey developed an engine coolant leak. Trouble shooting found the leak to be related to deterioration of a plastic part inside the engine...Dodge part# 68003582...adapter c. The car was standing when the problem was diagnosed. If I had not had the part replaced a catastrophic engine coolant leak could have occurred while the car was being driven, leading to a full loss of coolant, overheating of the engine and seizing of the engine. I talked with Dodge customer service and they acknowledged awareness of the problem.the car has 89,000 miles. I consider this to be a serious safety problem.

Engine shut down while entering highway but all lights still work, I was barley able to coast to side. Electronic throttle control is the issue according to my dash symbols. I have looked online and see lots of these problems. This has now happened 3 time in 2 days. When I try to restart I get the etc error symbol on my dash, car just keeps trying to turn over but cannot. I have been able to start the engine usually after 15 min of sitting. I have not went to the dealer yet. I was hoping to find a recall since my warranty was only for 36000 miles. *tr

Tl* the contact owns a 2012 Dodge journey. The contact stated that while coming to a stop, the brakes failed to respond when the brake pedal was depressed. As a result, an on coming vehicle crashed into the passenger side. The air bags failed to deploy. A police report was filed. The contact did not sustain any injuries. The vehicle was towed to an independent mechanic where it was diagnosed but the contact did not know the cause of the failure. The VIN was included in the NHTSA campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

My car was in an accident on the highway going 60mph rear ended another vehicle and the air bags did not deploy.

Car stalled on highway as we were driving and cut out. Very dangerous..wouldn't restart..then started up 20 mins later and drove fine.engine light came on..dealer says it a crankshaft sensor..super dangerous.

While approaching a stop light vehicle stutters like the transmission is slipping. While waiting at light the vehicle engine died. This continued for several times intermittently. No warning lights no warning. Except transmission stutter. Called dealer about issue, they told us if they can't reproduce issue nothing they can do to fix. So I called Chrysler customer service. They asked us what we wanted them to do? I told them I wanted this car fixed. So they recommend of course bring it to dealer. And we decide to bring back to dealer. In the time before bringing into dealer vehicle has died over a dozen times. In traffic main highway. And no matter if it was a warm engine. Cold engine. Just dies whenever it wants. Also before we got this into shop. Stereo started changing channels on its

My AWD light is on and when I was driving my SUV rear wheels spin my SUV around in the middle of the highway and I almost caused an accident. On highway 84 going toward mississippi.