DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
full bulletin at NHTSA ↗2012 INFINITI QX56 airbags problems
severe Owners of the 2012 INFINITI QX56 have filed 5 NHTSA complaints about the airbags at roughly $1,100 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →
Complaints
5
Recalls
0
Avg fix
$1,100
| Model year | airbags complaints |
|---|---|
| 2008 QX56 | 4 |
| 2010 QX56 | 5 |
| 2012 QX56 (this page) | 5 |
1crash
What stands out
Of the 4 model years of INFINITI QX56 we track for airbags problems, this one carries the most owner complaints on file — 5.
No new NHTSA airbags complaint has been filed on this vehicle in over 12 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
full bulletin at NHTSA ↗TAKATA DRIVERS AIR BAG MODULE REPLACEMENT COLLECTION INITIATIVE This bulletin has been superseded by ITB20-015. Please discard previous versions of this bulletin.
full bulletin at NHTSA ↗DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. ï· Refer to SERVICE PROCEDURE on the next page. HINT: âOCSâ may also be referred to as âODSâ. 2. Perform â75-zero RESETâ.
full bulletin at NHTSA ↗Driver Airbag Module Field Quality Parts Collection Initiative ***** Collection Initiative Summary ***** INFINITI is conducting a special parts collection activity on certain specific 2011-2012 QX56 (Z62) vehicles to replace the driver side airbag module free of charge. These vehicles are not subject to a recall. Instead, INFINITI is collecting a limited number of modules for engineering study. INFINITI will be notifying owners and asking them to participate in this important parts collection activity. As an incentive for participation, INFINITI is offering a complimentary oil and filter change for participating clients. NOTE: Clients should be informed that this parts collection activity is
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 1 most recent
Air bags do not engage when my wife sits in front seat. She weighs 100 pounds but I would think air bag system should work for an adult of this size. *tr
Had airbags trouble with your 2012 INFINITI QX56?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2012 INFINITI QX56?
It's a meaningful issue. 5 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Based on the 5 complaints filed, airbags issues most often appear around 46,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2012/INFINITI/QX56.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.