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ProblemsByVin File / 2012-VOLKSWAGEN-ROUTAN
2012 · volkswagen

volkswagen Routan problems

1 safety recall. 63 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
7.8 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
1
Severe
0
Moderate

Top trouble spots 5 categories with 3+ complaints

electrical
31 reports · avg $850
moderate
steering
8 reports · avg $700
moderate
powertrain
7 reports · avg $2,500
moderate
airbags
5 reports · avg $1,100
severe
engine
3 reports · avg $3,100
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2012 Routan · electrical
MY 2012 VOLKSWAGEN ROUTAN HAS ONLY 87K MILES AND THE CAR WILL CRANK BUT WILL NOT START, AND OR WHILE DRIVING THE CAR'S IDLE BECOMES ROUGH AND DROPS TO THE POINT OF SHUTTING OFF WHILE DRIVING. MY WIFE DRIVES THIS CAR WITH MY DAUGHTER AND IF THIS CAR SHUTS OFF WHILE DRIVING IT CAN…
12/29/2018 · NHTSA ODI #11163901.0
2012 Routan · powertrain
The transmission on our 2012 VW Routan has completely failed. The car will not go into gear and left my wife in a position where she was stranded in traffic. We are the original owners of this vehicle and have followed the recommended maintenance schedule. The engine in this…
12/26/2021 · NHTSA ODI #11445020.0
2012 Routan · electrical
FOR PAST 2 YEARS I NOTICED MY THE VAN WOULD NOT IMMEDIATELY START. FIGURED IT WAS A FLUKE. IN PAST YEAR, MY VAN HAS BEEN TOWED TO DEALERSHIP FOR NOT STARTING AFTER 10-15 TRIES. OF COURSE, AS SOON AS IT ARRIVES THE GET IT TO START. THANKFUL UNDER WARRANTY. NOV 2017 WIRING HARNESS…
12/20/2017 · NHTSA ODI #11055756.0
2012 Routan · electrical
At first it starts off the vehicle will just shut off while you are driving which is very dangerous I have read many people complaining about this it needs to be recalled then the brakes go and then the transmission seal I have done all the maintenance up keep on my vehicle…
12/17/2023 · NHTSA ODI #11560584.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 1 of 1

severe NHTSA 12V147000 05/04/2012

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011

THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.

Fix: VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Common questions

Is the 2012 Volkswagen Routan reliable?

Mostly yes. With a reliability score of 7.8 out of 10 based on 63 owner complaints filed with NHTSA, the 2012 Volkswagen Routan is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2012 Volkswagen Routan?

Based on NHTSA records, the most-reported issue is electrical, with 31 complaints filed. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Volkswagen Routan has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2012 Volkswagen Routan?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 63 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 3 days ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with volkswagen. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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