Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - Feb 28, 2019 VF. - Only use R8453637
full bulletin at NHTSA ↗2013 Chrysler Town and Country powertrain problems
severe 40 complaints filed with NHTSA · avg repair $2,500 · see powertrain across all vehicles →
Owners have filed 40 powertrain complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering powertrain on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2
full bulletin at NHTSA ↗Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2
full bulletin at NHTSA ↗Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2
full bulletin at NHTSA ↗Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
The 2013 Town and Country has major powertrain problems across multiple systems. Transmission failures dominate the complaints. Owners report sudden loss of power, internal pump or bearing failures, snap ring breakage, and slipping or harsh shifting—often occurring under 60,000 miles and well within the warranty window for some. One technician cited premature design-flaw failures; another identified junk supplier bearings as the culprit in the 6-speed unit. Several transmissions needed replacement ($4,700+).
Engine stalling is the second recurring failure. Vehicles shut down randomly at highway speeds without warning, cutting power steering and brakes. Owners describe losing all electrical power and unable to restart until turning the key off, waiting, and restarting again. Some had fuel pump replacement attempted but stalling persisted. Diagnostic codes span P0018 (crankshaft/camshaft correlation), P0944 (loss of prime), P0731 (gear ratio error), and P0300 (random misfire).
Unintended acceleration occurs multiple times. Pedal goes down, driver lets up but the van keeps accelerating; putting it in neutral doesn't stop the motor racing. One crash resulted when steering locked during violent acceleration. Dealers report throttle body lights but cannot replicate the fault. A transmission software update preceded some incidents.
Transmission shifting anomalies include sudden downshifts to low gear at city speeds, spontaneous shifting to neutral while driving, hard clunks when shifting from park or reverse, and transmission "whining" before failure. One parked van rolled backward from park position, injuring an occupant.
Same Chrysler Town and Country powertrain reports on nearby years: 2011 · 2012 · 2014 · 2015 · 2016
Failure modes owners describe
Transmission internal failure / pump/bearing failure
Transmission loses motive power, stalls, or requires replacement due to internal pump failure, bearing wear (supplier defects), snap ring breakage, or design flaws. Occurs at low mileage (22,000–90,000 miles). Owner reports cite technicians mentioning design defects and junk supplier bearings in the 6-speed unit.
When: 22,000–90,000 miles; many within warranty
Symptoms owners cite: Sudden loss of power while driving; Whining sound before failure; Transmission will not move even with accelerator depressed; Loss of pump pressure; Transmission slipping at low gears; Hard shifting or clunking during gear changes
Codes mentioned: P0944 (Loss of prime), P0731 (Gear ratio error in 1st), P0846 (2-4 or 2C pressure switch rationality)
Repairs/costs cited: Full transmission replacement required; $4,700 cited in one repair. Some repairs attempted but failures recurred.
Recalls/TSBs owners mention: One dealer contacted but could not resolve; owner received only Chrysler 1-800 number. No recalls or TSBs mentioned by owners.
Engine stalling / loss of power
Engine shuts down without warning while driving at various speeds, sometimes with loss of all electrical power (dash, lights, radio go dark). Vehicle can be restarted after turning key off and restarting, but failures recur. Some stalls tied to fuel pump replacement attempts that failed. Occurs with and without check engine lights.
When: Various mileage; 75,000–175,000 miles cited
Symptoms owners cite: Engine stalls while driving; Loss of power steering and brakes during stall; Instrument panel goes dark or stays on; Radio and heat blower shut off; Vehicle will not accelerate; Multiple stalls per week or month; No check engine light in some cases
Codes mentioned: P0018 (Crankshaft/Camshaft position correlation Bank 2 sensor), P0300 (Random misfire)
Repairs/costs cited: Fuel pump replacement attempted but did not resolve stalling. PCM replacement recommended in one case but not performed due to cost. No successful repairs documented.
Recalls/TSBs owners mention: Manufacturer not notified in most cases. One case mentions WIN module and control internal grade power module replacement recommended but not performed.
Unintended acceleration
Vehicle continues to accelerate after driver releases pedal, or accelerates violently without input. Putting transmission in neutral does not stop motor racing. Throttle body warning light illuminates. Occurs after transmission software update in at least one case. One incident resulted in loss of steering control and collision.
When: Low to moderate mileage; one incident at 30,000 miles
Symptoms owners cite: Vehicle accelerates when pedal is released; Motor continues racing in neutral; RPMs spike to 1,800 or higher; Red throttle body warning light on; Sudden violent acceleration while parking; Steering lockup during acceleration; Brakes smell hot after hard braking to stop acceleration
Codes mentioned: Throttle body light (red warning)
Repairs/costs cited: One dealer replaced foot pedal but issue recurred. Dealers unable to find fault or replicate problem. One collision damage repaired but vehicle continued to have unintended acceleration.
Recalls/TSBs owners mention: Transmission software update was performed before at least one incident; dealer said they could not find anything wrong and contacted Chrysler (unresolved).
Transmission shifting anomalies / downshift/neutral shift
Transmission downshifts suddenly to low gear without driver input, locks in low gear, or shifts into neutral while driving. Gearshift display does not reflect actual gear. Accompanied by high engine RPM, loss of speed, or hard clunking when engaging gears.
When: Low to moderate mileage; examples at 22,000 and 55,000 miles
Symptoms owners cite: Sudden downshift to low gear at city speeds; Vehicle locked in low gear after downshift; Gearshift indicator does not match actual gear; Spontaneous shift to neutral while driving; Hard clunk when shifting from park or reverse; RPM jumps to 4,000+ after downshift; Speed limited to 20 MPH while in low gear
Codes mentioned: P0731 (Gear ratio error in 1st)
Repairs/costs cited: Transmission replacement in at least one case. Some anomalies corrected by restarting vehicle, but issue recurred.
Recalls/TSBs owners mention: Dealer could not duplicate failure in one case. Manufacturer notified but case remains open with no resolution documented.
Flexplate and TIPM (Totally Integrated Power Module) failure
Flexplate breaks or wears, causing loud rattling or grinding noise from engine area. TIPM replacement also required in at least one case. Owner noted both parts commonly replaced together on 2012–2014 models and expressed concern about safety (potential highway shutdown).
When: Low to moderate mileage; owner concerned about recurring pattern
Symptoms owners cite: Loud rattling noise from engine area; Noise louder when A/C is on; Vibration and shaking at idle; Starter spins freely with no resistance (broken flywheel variant mentioned)
Repairs/costs cited: Flexplate replaced; TIPM replaced in same repair. Owner noted this is a common pattern across multiple 2012–2014 vehicles.
Recalls/TSBs owners mention: No recall or TSB mentioned. Owner stated belief that these parts should have triggered a recall.
Vehicle roll from park / park position failure
Vehicle in park gear suddenly rolls backward or forward without driver input, sometimes after engine off or while idling. In one case, vehicle rolled down embankment causing severe injury to occupant. In another, parked van rolled backward after keys removed.
When: Low mileage; examples at 30,000 miles and during short idle period
Symptoms owners cite: Vehicle rolls backward from park position; Vehicle rolls forward in park; No park engagement felt or heard
Repairs/costs cited: One incident required door and sub-seat stowing area repairs. Cause unknown per owner. Damage estimates $4,000+.
Recalls/TSBs owners mention: Manufacturer not notified in cases reported. One incident investigated by independent mechanic with no determination of cause.
Synthesized from 40 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 0 most recent
Common questions
How serious is the powertrain problem on the 2013 Chrysler Town and Country?
It's a meaningful issue. 40 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $2,500.
At what mileage does the powertrain typically fail?
Across the 32 complaints that reported odometer mileage, most powertrain failures cluster between 30,484 and 90,000 miles, with the median around 58,000. A quarter of owners report trouble before 30,484; a quarter make it past 90,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $2,500 for powertrain repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to powertrain?
No active recalls currently cover powertrain issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.