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2014 Chrysler Town and Country powertrain problems

severe 51 complaints filed with NHTSA · avg repair $2,500 · see powertrain across all vehicles →

Failure mileage
Complaints
51
Recalls
0
Avg fix
$2,500
2crashes
1injury

When does it fail?

Of the 51 powertrain complaints filed for the 2014 Chrysler Town and Country, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.

0-25k
1 (50%)
25-50k
0 (0%)
50-75k
0 (0%)
75-100k
0 (0%)
100-125k
0 (0%)
125-150k
1 (50%)
150k+
0 (0%)

Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.

What stands out

Owners have filed 51 powertrain complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.

Among the 6 model years of Chrysler Town and Country in our records for powertrain problems, this one ranks #3 by owner-complaint volume.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering powertrain on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin 9004206 Jun 2022

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - Feb 28, 2019 VF. - Only use R8453637

full bulletin at NHTSA ↗
Service Bulletin 9004206 Mar 2022

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2

full bulletin at NHTSA ↗
Service Bulletin 9004206 Mar 2022

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2

full bulletin at NHTSA ↗
Service Bulletin 9004206 Mar 2022

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2

full bulletin at NHTSA ↗
Service Bulletin 9004206 Mar 2022

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

The failure pattern owners describe

Owners report three categories of critical powertrain failures. Transmission failures dominate: complete loss of drive capability, often without warning, at low to highway speeds (35–75 MPH). Vehicles lose power to accelerate, get stuck in gear, or stall entirely. Some owners hear a whining noise beforehand; others get no warning at all. Check engine lights are absent or appear after failure. When dealerships replace transmissions under warranty, refurbished units often arrive with metal shavings already inside, indicating prior internal damage. Flex plates crack repeatedly—up to four times in eight months on some vehicles—requiring complete transmission removal each time. Engine misfires and hesitation plague these vans: jerking under load, stalling at red lights, rough idle. Spark plug replacement doesn't fix it. Oil leaks from the plastic filter housing are widespread; shops report keeping multiple replacement units in stock. The same 3.6L engine in 2011–2013 models was recalled for identical issues, but 2014 models are excluded. Electrical shorts in transmission control wiring knock out power steering and transmission engagement without warning; multiple valve body replacements fail because the harness was never permanently fixed. Finally, owners report sudden loss of power steering assist, stuck accelerator pedals, and engines shutting down mid-drive with no warning lights. Dealership diagnostics routinely find nothing wrong, cannot replicate failures, or cannot provide permanent repairs even after 210+ days in service. Chrysler has refused recalls, extended warranties, and responsibility despite multiple complaints of loss of control at highway speeds.

Same Chrysler Town and Country powertrain reports on nearby years: 2011 · 2012 · 2013 · 2015 · 2016

Failure modes owners describe

Transmission failure with loss of power

Complete transmission failure or loss of drive capability, often at highway speeds. Vehicle loses power to move or enters limp mode. Owners report sudden whining noise, inability to accelerate, vehicle stalling mid-drive, transmission slipping, stuck in gear, or refusal to shift. Can occur without warning lights or with delayed check engine light.

When: Mileage ranges from 5,025 miles to 116,000 miles; commonly reported between 29,000–100,000 miles. Some failures within first year of ownership.

Symptoms owners cite: Vehicle loses ability to accelerate or move; Transmission fails to shift gears properly; Whining noise from transmission; Engine revs high (5,000–7,000 RPM) but vehicle won't accelerate; Sudden stalling while driving at highway speeds (35–75 MPH); Transmission slipping under load; Vehicle stuck in one gear; No warning lights or delayed check engine light appearance

Codes mentioned: P2764 (Torque Converter Clutch Pressure Control Circuit Low), P0304 (Cylinder 4 misfire), Check engine light (delayed or absent at time of failure)

Repairs/costs cited: Transmission replacement required; owners report dealerships installing refurbished/rebuilt transmissions rather than new units. Refurbished units have arrived with metal shavings, indicating prior internal damage. Transmission front pump, torque converter, and clutch pack failures documented. Cost reported as $3,000–$5,000+. Some vehicles required multiple transmission replacements within warranty period.

Recalls/TSBs owners mention: Chrysler refuses to replace transmissions with new units; warranty only covers refurbished or rebuilt transmissions. Dealer diagnostics often cannot replicate or find codes at service. Chrysler engineers unable to provide permanent fix after extended service periods (210+ days). Multiple complaints cite Chrysler refusing recall or responsibility despite pattern of failures.

Flex plate cracking

Flex plate (part connecting crankshaft to torque converter) cracks repeatedly, sometimes multiple times within months. Cracking can immobilize the vehicle while driving and requires full transmission removal for repair. Indicates underlying engine or transmission defect.

When: At 50,700 miles (first occurrence); repeated cracking documented at 6+ month intervals thereafter within first year of ownership or while still within warranty coverage period.

Symptoms owners cite: Flex plate cracks without impact or accident; Vehicle loses rotational power transfer from engine to transmission; Potential vehicle immobilization while driving; Hesitation and jerking when accelerating; Unpredictable vehicle speed control

Repairs/costs cited: Entire transmission must be removed to access and replace flex plate. Parts cost and labor are substantial. Owners report cracking recurred 3+ times in 8 months with mileage under 100,000. Mechanics note cracking indicates greater powertrain defect.

Recalls/TSBs owners mention: Chrysler refuses to acknowledge problem or issue recall despite multiple complaints of loss of control at highway speeds. No warranty coverage after initial 36,000-mile or similar period.

Engine misfire and hesitation

Engine misfires, jerks, shudders, and hesitates under acceleration. Owners feel jolting and hiccupping at idle and cruise speeds. Engine ticking or clanking audible. Spark plug replacement does not resolve recurring misfires.

When: Reported across wide mileage range (6,000–115,000 miles). Common complaint pattern suggests systemic issue. One owner notes 2011–2013 models have same engine design; 2014 models experience identical failures.

Symptoms owners cite: Jerking and shuddering during acceleration and while driving; Engine stalls at stops or red lights; Hesitation when accelerating from stop; RPM fluctuation without corresponding speed change; Engine ticking or clanking noise at low speeds; Rough idle with periodic cutting off

Codes mentioned: P0304 (Cylinder 4 misfire), Check engine light (may appear or remain off)

Repairs/costs cited: Spark plug replacement performed but does not resolve misfires. Owners report dealerships unable to find root cause or provide lasting repair despite multiple visits. No permanent fix documented in narratives.

Recalls/TSBs owners mention: Chrysler offers no extended warranty or recall acknowledgment. Earlier model years (2011–2013) have recall for same engine design issue, but 2014 models excluded despite identical symptoms and 3.6L Pentastar engine.

Oil leak from filter housing and cooler

Significant oil leaks from oil filter housing or oil cooler assembly, typically on driver's side of engine. Plastic oil cooler housing cracks or fails. Oil accumulates on engine and underneath vehicle. Owners report sudden onset after recent service or without apparent cause. Shops report this is a common failure pattern for this engine.

When: Reported from early ownership through high mileage; some failures occur within 6 months of service (e.g., 4,000 miles after last oil change). One owner with 66,000 miles, another with 50,700 miles.

Symptoms owners cite: Visible oil pool under parked vehicle; Oil coating engine bay (driver's side especially); Oil dripping onto transmission and exhaust manifold; Strong oil smell; Sudden onset after routine maintenance or spontaneously

Repairs/costs cited: Oil filter housing/cooler assembly replacement required. Part number cited: 68105583AA. Owners report part costs ~$250, but secondary transmission repairs triggered by oil contamination have run ~$5,000. Multiple repair shops confirm this is a very common failure; one shop stocks 5 replacement units regularly. Warranty expiration means owner bears full cost.

Recalls/TSBs owners mention: No recall issued despite widespread reports. Owners note same engine used in 2019 Dodge Challenger, raising concern for pattern continuation. Dealership services performed by owners did not prevent failure.

Wiring harness and electrical shorts in transmission control circuit

Electrical wiring harness shorts out, particularly in transmission control circuits. Wires corrode, break open, or fail to solder correctly, causing loss of signal between engine control module and transmission valve body. Replaced multiple times without permanent resolution.

When: Failures documented at low mileage (22,000 miles) and across ownership period. One case with 210+ days out of service attempting resolution.

Symptoms owners cite: Front airbag warning indicators illuminate; Transmission control failure; Voltage from TIPM to valve body shorted to ground; Wires corroded or broken open (particularly on bottom side of harness); Power loss or transmission engagement failure; Inability to move front driver and passenger seats

Codes mentioned: P2764 (Torque Converter Clutch Pressure Control Circuit Low)

Repairs/costs cited: Dealership replaced valve body 3+ times without resolving underlying wiring defect. Wiring harness was identified as root cause but never permanently repaired. One owner's van remained in service 210+ days before manufacturer admitted no permanent repair possible. Front seat wiring harness replaced 4–5 times in one case without lasting resolution.

Recalls/TSBs owners mention: Manufacturer issued written admission that no repair could ensure resolution after extended service period (210 days). Dealerships unable to provide permanent fix despite multiple part replacements. No recall or design fix documented.

Loss of power steering assist

Power steering suddenly loses assist without warning, typically at highway or city speeds. Steering becomes manual-only and difficult to control. Turning vehicle off and restarting restores assist temporarily.

When: Reported at 35 MPH and 115,000 miles. Appears sporadic without predictable timing.

Symptoms owners cite: Sudden loss of power steering assist while driving; Steering reverts to manual operation (heavy resistance); Vehicle difficult or impossible to steer safely; Failure without warning lights or indicators

Repairs/costs cited: Turning vehicle off and restarting temporarily restores function. No permanent repair documented. One owner did not seek diagnosis or repair.

Stuck accelerator pedal

Accelerator pedal becomes stuck or jammed at full throttle without mechanical obstruction. Engine races at full speed despite operator not depressing pedal. Floor mat not involved.

When: Incident occurred during right-hand turn at a traffic light.

Symptoms owners cite: Engine revs to full throttle unintentionally; Accelerator pedal mechanically free and clear (no obstruction); No floor mat or debris blocking pedal; Requires multiple engine off-restart cycles to restore normal function; Vehicle overheats during incident (smell of hot engine)

Codes mentioned: Oil change due indicator (red lightning bolt)

Repairs/costs cited: Owner reports Chrysler blamed floor mat despite clear absence of obstruction. Multiple off-restart cycles required to restore normal pedal function.

Recalls/TSBs owners mention: Chrysler blamed floor mat despite owner's clear statement that pedal was free and unobstructed.

Transmission pump failure

Transmission pump fails suddenly without warning. Pump may be defective or wear prematurely. Symptoms include inability to move vehicle or loss of hydraulic pressure in transmission.

When: Documented at 129,000 miles; vehicles built January–April 2014 subject to recall for same issue. Vehicles from later model years (2015–2016) also recalled for transmission pump failure.

Symptoms owners cite: Vehicle unable to move after pump failure; No warning lights or prior symptoms in some cases; Transmission loses hydraulic pressure; Vehicle immobilized mid-drive

Repairs/costs cited: Transmission pump replacement required. No repair cost cited in narratives.

Recalls/TSBs owners mention: Dealership informed owner VIN was not included in recall despite symptoms matching recalled vehicles exactly. Manufacturer provided no assistance. Earlier model years (2014 early production and 2015–2016) were recalled for identical issue; later 2014 production (post-April 2014) apparently excluded.

Cylinder head defect (Pentastar engine)

Left cylinder head fails requiring replacement. Narratives note 2011–2013 Pentastar engines have existing recall for this defect; 2014 models with same 3.6L engine exhibit identical failures but are excluded from recall.

When: Reported at over 100,000 miles. Owner notes recall exists for 2011–2013 models; 2014 excluded despite same engine design.

Symptoms owners cite: Engine performance degradation; Potential loss of compression or coolant leak

Repairs/costs cited: Left cylinder head replacement required. Owner quoted $5,000 for repair at 100,000+ miles.

Recalls/TSBs owners mention: No recall for 2014 model despite identical issue and engine design to recalled 2011–2013 models.

Engine stalling and loss of electrical power

Engine shuts off suddenly while driving, causing loss of power steering, brake assist, and instrument lights. Vehicle becomes uncontrollable or difficult to control. May occur at stops, highway speeds, or city streets. Restart restores function temporarily. Recurring issue across multiple trips.

When: Multiple occurrences over extended period; one owner reports 3 separate incidents with family aboard.

Symptoms owners cite: Engine shuts off without warning while driving; Loss of power steering (steering locks up); Loss of brake assist or ability to shift gear; Instrument lights go out; Vehicle immobilized until restart; Check engine light may or may not appear; Stalling at red lights or during braking

Codes mentioned: P0304 (cited in one case with random shut-off), Check engine light (variable presence)

Repairs/costs cited: Multiple service attempts with no resolution documented. One owner reports dealership unable to determine cause. Owners report dealerships find no codes or cannot replicate issue.

Recalls/TSBs owners mention: Chrysler refusing to acknowledge or address defect per owner complaints. Dealerships unable to provide permanent repair despite multiple visits.

Transmission cooling line leaks

Transmission cooling lines leak transmission fluid. Widespread complaint online but no recall issued to date per owner research.

When: Timing of onset not specified; multiple online complaints documented by owner.

Symptoms owners cite: Transmission fluid leaking from cooling lines; Fluid visible underneath vehicle

Repairs/costs cited: Cooling line replacement required. Cost not specified in narrative.

Recalls/TSBs owners mention: No recall issued despite ongoing reports and pattern.

Transmission slipping and hesitation

Transmission slips under load or hesitates to engage when placed in drive. Vehicle hesitates before moving or slips while accelerating. Repeated service attempts fail to resolve.

When: Onset typically within first year of ownership or few months after purchase. One owner reports 7 dealership visits over warranty period with no resolution.

Symptoms owners cite: Transmission slipping during acceleration; Hesitation or delay before transmission engages; Loss of grip or slippage under load; Vehicle shudders when accelerating; Difficulty moving forward from stop

Repairs/costs cited: Multiple dealership service visits (up to 7 documented) without finding or fixing root cause. Dealerships deny transmission problem or cannot find codes.

Recalls/TSBs owners mention: Dealerships claim inability to find problem or deny transmission fault. No warranty replacement offered before warranty expiration. Manufacturer providing no assistance per owner reports.

Crankshaft sensor and wiring harness failures

Crankshaft sensor fails due to corroded or improperly secured wiring harness. Sensor replaced multiple times; harness wiring was out of place, broken, or corroded. Intermittent repairs without lasting resolution.

When: Defect documented at dealership across multiple service visits over extended period.

Symptoms owners cite: Difficulty starting vehicle (has to crank hard); Rough running engine; Loss of power while driving; Sudden power loss at highway speeds (75 MPH); No warning lights displayed; Engine running but no response to throttle

Repairs/costs cited: Crankshaft sensor replaced twice; wiring harness corroded wires fixed and harness secured. PCM replaced. Same problems recurred 2 weeks after repair. One incident involved sudden power loss at 75 MPH on expressway; vehicle restarted and was driveable but dealership unable to replicate issue or find codes.

Recalls/TSBs owners mention: Chrysler provided loaner vehicle while diagnosing, but ultimately returned vehicle unresolved with dealership unable to find codes or duplicate failure.

Jerking, shuddering, and rough running

Vehicle jerks, shudders, and has rough running characteristics, especially when driving under load, towing, hauling cargo, or during acceleration. May be related to transmission hesitation or engine misfire.

When: Reported across wide mileage range; sometimes first sign of dysfunction after purchase.

Symptoms owners cite: Jerking and shuddering during acceleration and towing; Rough idle and stalling at stops; Hesitation when depressing accelerator; Unpredictable vehicle speed control; Shuddering during braking

Repairs/costs cited: Multiple service visits often result in no diagnosis or temporary fixes. Root cause not identified in most narratives.

Vehicle rolling or drifting when parked

Vehicle rolls backward or drifts out of park while parked without operator input. Vehicle parked on flat, level surface. In one case, vehicle drifted into parked cars causing collision.

When: Mileage 5,025 and 40,100 miles reported; vehicle sat parked when failure occurred.

Symptoms owners cite: Vehicle rolls or drifts backward while parked; Occurs on level, non-inclined surfaces; No operator input or brake engagement failure noted; Vehicle left in drive or park position per narrative

Repairs/costs cited: One vehicle remained undiagnosed or repaired per owner. Collision occurred into two vehicles; airbags did not deploy.

Motor mount bolt missing at factory

Engine motor mount bolts were never installed at factory, causing loud clanking noise during initial acceleration and deceleration at low speeds.

When: Identified immediately on first drive home from dealership (approximately 100 miles after delivery from another dealership with 199 miles on odometer).

Symptoms owners cite: Loud clanking noise at low speeds during acceleration and deceleration; Noise evident on initial drive home

Repairs/costs cited: Missing bolts installed by dealership at warranty service visit.

Synthesized from 51 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.

What owners are reporting 4 most recent

powertrain · filed 12/28/2023

I have a huge issue with the safety of my vehicle. while i am driving the car will race the RPMs up 6,000 up and down while I am going 65 on the highway, but the car down not speed up. the only way to stop it is to pull over the busy highway and restart the van. it will also sometimes drop down in gears and cause the vehicle to skid and shift the back end to the side. I called the deanship and…

powertrain · filed 12/18/2024

Vehicle was built in April 2014 and now has a transmission pump failure. Vehicles built between January and April 2014 were recalled. Subsequently 2015 through 2016 Vehicles were recalled for the same reasons.The Vehicle exhibit the exact symptoms as the recalled Vehicles. I also have obd data if needed for evidence.

powertrain · 10,900 mi · filed 12/17/2014

The accelerator jammed at full throttle as we were making a right turn. There was nothing depressing the accelerator, but the engine was racing at full speed. The light was red, so I was forced to used the brakes to keep from hitting the car stopped at the light in front of us. The brakes weren't going to hold the vehicle back for long, so I shifted into neutral and turned off the engine.…

powertrain · 129,000 mi · filed 12/13/2019

Tl* the contact owns a 2014 Chrysler town and country. The contact stated that the transmission pump went out without warning. The contact called laura Chrysler Dodge Jeep Ram at 573-677-1300 (located at 7 n service rd w, sullivan, mo 63080) and was informed that the VIN was not included in a recall. The manufacturer was made aware of the failure and did not assist. The vehicle was not repaired.…

Had powertrain trouble with your 2014 Chrysler Town and Country? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the powertrain problem on the 2014 Chrysler Town and Country?

It's a meaningful issue. 51 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $2,500.

At what mileage does the powertrain typically fail?

Across the 39 complaints that reported odometer mileage, most powertrain failures cluster between 35,000 and 93,000 miles, with the median around 66,000. A quarter of owners report trouble before 35,000; a quarter make it past 93,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.

What does it cost to fix?

Independent shops typically charge around $2,500 for powertrain repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to powertrain?

No active recalls currently cover powertrain issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2014/Chrysler/Town and Country. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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