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2013 Dodge Journey steering problems

moderate Owners of the 2013 Dodge Journey have filed 20 NHTSA complaints about the steering at roughly $700 to repair (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation. See steering across all vehicles →

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Complaints
20
Recalls
1
Avg fix
$700
steering complaints on the Dodge Journey, by model year
Model yearsteering complaints
2009 Journey 79
2010 Journey 83
2011 Journey 23
2012 Journey 23
2013 Journey (this page) 20
2014 Journey 28
2015 Journey 39
2016 Journey 34
2017 Journey 15
What stands out

No new NHTSA steering complaint has been filed on this vehicle in over 11 years — the issue may be aging out of the active population.

Related recalls

severe NHTSA 16V273000 May 6, 2016

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin 08-032-15 Mar 2015

RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank. ? Incorrect symbols displayed when entering destination using QWERTY keyboard. ? Navigation feature lockout disable. ? Navigation system resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ?

full bulletin at NHTSA ↗
Service Bulletin 08-030-14 REV. A Aug 2014

Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio?s software and Navigation if required. A customer may experience, one or more of the following conditions: Radio display screen shows ?Test Mode?. Navigation screen locks up or display will be blank. Navigation feature lockout disable (International Only). Navigation system resets intermittently. Translation improvements/corrections. System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. Radio system improvements during remote start operation. Unable to adjust radio volume using steering wheel switch intermittently. Sec

full bulletin at NHTSA ↗
Service Bulletin 08-010-14 Jan 2014

Cruise Control Slow Or No Response This bulletin involves upgrading the software on the Steering Column Control Module (SCCM). A customer may experience, no response or slow response to cruise control switch activations. Issues will be experienced by the customers that activate/press the switches in a very fast manner.

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

The failure pattern owners describe

Power steering hose failures dominate these complaints. Owners describe return hoses and pressure lines rupturing without warning between 35,000 and 180,000 miles, with cold weather a recurring trigger. The loss is total—steering becomes immovable, forcing owners onto shoulders or to manually wrestle the wheel off roadways. Dealers confirm the hoses are the problem but invoke NHTSA Campaign 16V273000, then claim some VINs aren't covered, even though owners' failures match the recall exactly. Some owners report the recall was performed but excluded their car because they lack an optional block heater.

Engine stalls strike without warning during normal driving, killing power steering and brakes simultaneously—one owner regained control only by coasting to a gas station. Another owner's stall followed a battery replacement and steering recall (T47), with the dealer unable to explain why reconnecting the battery triggered the failure; they later suggested expensive diagnostics and parts replacement at the owner's expense.

Steering seizing occurs independently of visible leaks, with fluid levels normal. The steering wheel locks solid at low speeds and during turns, sometimes intermittently, with assist cutting out then snapping the vehicle hard to one side. ABS and StabiliTrak systems cycle warnings on and off, stiffening brakes and steering unpredictably. Front-end grinding appears during turns, and one owner reports violent vibration from the front end that dealers replicate on multiple visits.

Same Dodge Journey steering reports on nearby years: 2010 · 2011 · 2012 · 2014 · 2015

Failure modes owners describe

Power steering fluid leak / return hose failure

Return hose fails or ruptures without warning, causing power steering fluid loss and complete loss of power steering assist. Narratives describe the hose failing suddenly during normal driving or even while the vehicle is stationary warming up.

When: 35,000 miles to 180,000 miles; in cold weather conditions

Symptoms owners cite: Steering wheel becomes very difficult or impossible to turn; Power steering fluid leaking onto driveway or under vehicle; Extra effort needed to steer at low speeds; Sudden complete loss of power steering assist while driving

Repairs/costs cited: Power steering return hose replacement needed; some owners report mechanic diagnosis of fractured rack and pinion requiring replacement; estimates cited by dealers but owner did not pay

Recalls/TSBs owners mention: NHTSA Campaign Number 16V273000 (Steering); some owners told their VIN was not included in recall; manufacturer referred some owners to NHTSA; recall allegedly excludes vehicles without optional block heater

Power steering pressure line rupture

High-pressure steering line fails in cold weather, causing pump failure and total steering loss. This appears related to the return hose failures but described as the pressure line.

When: Cold/freezing weather conditions

Symptoms owners cite: Sudden loss of power steering assist; Pump failure

Repairs/costs cited: Pump and pressure line replacement needed

Power steering seizing / intermittent loss

Power steering suddenly becomes difficult to move or seizes completely without any warning or visible leaks, fluid level full. Occurs while turning or driving at various speeds. Some cases show intermittent behavior where assist cuts out then returns.

When: 60,000 miles to 99,000 miles

Symptoms owners cite: Steering wheel becomes extremely difficult to turn in either direction; Power steering assist fails intermittently—works then cuts out while turning; Violent snap to one side when assist suddenly returns; Seizing occurs during turns at low speeds

Repairs/costs cited: No repairs completed in narratives; dealers unable to replicate or diagnose issue in some cases

Recalls/TSBs owners mention: NHTSA Campaign Number 16V273000 (Steering); some owners informed VIN not included in recall; manufacturer advised one owner to file NHTSA complaint

Steering grinding noise during turns

Grinding or squealing noise occurs when turning, increasing in frequency and occurring at both left and right turns.

When: Ideal turning speeds of 5–15 mph

Symptoms owners cite: Grinding noise when making turns; Noise becomes more frequent over time; Occurs at low turning speeds (5–15 mph)

Engine stall during low-speed operation / ESC system malfunction cascade

Engine shuts off without warning during normal driving (stop light, acceleration, low speeds) and does not restart until pushed or ignition cycled. One owner described this following a battery replacement and recall repair (T47 steering wiring); ESC light illuminates and vehicle loses steering control and braking response, pulling hard to one side.

When: After battery replacement and recall service; occurs while driving 35 mph and at stop lights

Symptoms owners cite: Engine suddenly shuts off while driving; No power steering or brakes when engine off; No warning lights on some occasions; Engine restarts after delay or restart attempt; ESC warning light illuminates; Brake pedal and steering wheel stiffen; Vehicle pulls hard to left, nearly into other lane; Loud rattling under front end; Vehicle slows/stalls-like behavior when ESC engages

Repairs/costs cited: One owner told dealer forgot to re-initialize ABS system after battery disconnect; dealer later suggested possible clock spring or axle/driveshaft/differential issues but wanted diagnostic fee (several hundred dollars) with owner paying for parts

Recalls/TSBs owners mention: Recall T47 (airbags and steering wiring); some owners claim instructions for this recall would require opening steering wheel/shaft and direct contact with clock spring; dealer denied causing clock spring damage

Intermittent loss of power steering assist (unilateral)

Power steering assist works intermittently, particularly noticeable when turning one direction (often right) with little or no assist, while other direction has some assist. On highway and city streets.

When: Unknown mileage

Symptoms owners cite: Lack of power steering assist when turning right; some assist when turning left; Intermittent behavior; Occurs on highway and city streets

ABS and Electronic Stability Control (ESC) warning light with brake/steering stiffness

ABS and StabiliTrak warning lights illuminate; brake pedal and steering wheel stiffen; warnings cycle on and off while driving. One owner stated vehicle was not included in NHTSA Campaign 15V675000.

When: 140,000 miles

Symptoms owners cite: ABS warning light illuminates; StabiliTrak warning light illuminates; Brake pedal stiffens; Steering wheel stiffens; Warning lights turn off and on at various speeds; Stiffness persists until warnings re-illuminate

Repairs/costs cited: Dealer stated vehicle was not included in NHTSA Campaign 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic); dealer did not diagnose or repair

Recalls/TSBs owners mention: NHTSA Campaign Number 15V675000; owner's vehicle allegedly not included

Front-end violent vibration causing instability

Violent vibration originates from front of vehicle, making vehicle unstable. Unable to be replicated by dealer on three separate service visits.

When: 25,000 miles

Symptoms owners cite: Violent vibration from front of vehicle; Vehicle becomes unstable during vibration events

Repairs/costs cited: Dealer unable to replicate failure on three occasions; not repaired

Synthesized from 20 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.

What owners are reporting 1 most recent

steering · filed 12/17/2014

Tl* the contact owns a 2013 Dodge journey. The contact stated that there was a violent vibration coming from the front of the vehicle causing the vehicle to become unstable. The vehicle was taken to a dealer on three occasions where the failure was unable to be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate…

Had steering trouble with your 2013 Dodge Journey? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the steering problem on the 2013 Dodge Journey?

It's a documented issue but not catastrophic. 20 complaints have been filed. Repairs average $700 and most owners catch it before it causes a breakdown.

At what mileage does the steering typically fail?

Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.

What does it cost to fix?

Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to steering?

Yes — 1 active recall(s) cover steering issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2013/Dodge/Journey. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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