I purchased this lift kit based on multiple reviews including personal friends. After install, I have had to undergo four alignments with no resolution. Multiple mechanics have confirmed that the kit is defective. I have been in contact with the manufacturer but they have stopped responding to me. They freely admitted to my alignment shop and myself that they do not use any jigs or templates to…
2013 Ford E-350 suspension problems
moderate 5 complaints filed with NHTSA · avg repair $900 · see suspension across all vehicles →
Complaints
5
Recalls
0
Avg fix
$900
When does it fail?
Of the 5 suspension complaints filed for the 2013 Ford E-350, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA suspension complaint has been filed on this vehicle in over 3 years — the issue may be aging out of the active population.
What owners are reporting 5 most recent
I am owner of jwd delivery, a fedex home delivery contractor, I have 4 of the same trucks 2012/2013 and there are many others in our terminal. They all have the same issue, excessive tire wear of front tires. The tires fail inspection after 5-7k miles. Over $8k in tires on four trucks in less than a year and a half. Trucks have between 25k and 50k miles on them.had a Ford engineer look at them…
I am owner of jwd delivery, a fedex home delivery contractor, I have 4 of the same trucks 2012/2013 and there are many others in our terminal. They all have the same issue, excessive tire wear of front tires. The tires fail inspection after 5-7k miles. Over $8k in tires on four trucks in less than a year and a half. Trucks have between 25k and 50k miles on them.had a Ford engineer look at them…
I am owner of jwd delivery, a fedex home delivery contractor, I have 4 of the same trucks 2012/2013 and there are many others in our terminal. They all have the same issue, excessive tire wear of front tires. The tires fail inspection after 5-7k miles. Over $8k in tires on four trucks in less than a year and a half. Trucks have between 25k and 50k miles on them.had a Ford engineer look at them…
I am owner of jwd delivery, a fedex home delivery contractor, I have 4 of the same trucks 2012/2013 and there are many others in our terminal. They all have the same issue, excessive tire wear of front tires. The tires fail inspection after 5-7k miles. Over $8k in tires on four trucks in less than a year and a half. Trucks have between 25k and 50k miles on them.had a Ford engineer look at them…
Had suspension trouble with your 2013 Ford E-350?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the suspension problem on the 2013 Ford E-350?
It's a documented issue but not catastrophic. 5 complaints have been filed. Repairs average $900 and most owners catch it before it causes a breakdown.
At what mileage does the suspension typically fail?
Based on the 5 complaints filed, suspension issues most often appear around 5,500 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
No active recalls currently cover suspension issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2013/Ford/E-350.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.