2013 Mercedes-Benz E-Class owner complaints

Tl* takata recall. The contact owns a 2013 Mercedes-benz e350. The contact received a recall notification for NHTSA campaign number: 19v010000 (air bags). The contact called prime motor cars at 207-510-2250 (located at 137 us route 1, scarborough, me 04074) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* takata recall. The contact owns a 2013 Mercedes-benz e350a. The contact received a recall notification for NHTSA campaign number: 18v043000 (air bags). The contact stated that the recall date was changed by the manufacturer from january 10, 2016 to january 10, 2018 after she called about the recall. The contact called two dealers, including Mercedes-benz of houston north at 281-305-8970 (located at 17510 I-45 north freeway, houston, tx 77090) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. *ln*jb

Tl* takata recall. The contact owns a 2013 Mercedes-benz e350. The contact received notification of NHTSA campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. Viti Mercedes-benz (975 fish rd, tiverton, ri 02878, (401) 352-6555) was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.*dt*jb*dt*jb

Tl* takata recall. The contact owns a 2013 Mercedes-benz e350. The contact received a recall notice for NHTSA campaign number: 18v043000 (air bags). The contact stated that the manufacturer failed to provide the part within a reasonable time frame. The dealer (Mercedes-benz of south bay, 3311 pacific coast hwy, torrance, ca 90505, (310) 513-5300) stated that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

My vehicle was pulling in the rear when braking. My mechanic informed me that it was a rotted undercarriage. When I called Mercedes they informed me that there is a problem with many models of Mercedes with this. They told me there is a warranty to cover it. This is a very dangerous condition. There should be a recall on all impacted vehicles. This safety failure and lack of transparency by the company (reportedly known for years) puts owners and motorists at risk. Please investigate. To make matters worse, the Dealers are unresponsive and slow to provide service and help. One dealership, Mercedes in New London CT has ignored my repeated phone calls and emails trying to clarify and schedule service. I went to another dealership Mercedes in Warwick RI. They have been more responsive with co

Rust on the rear subframe and car will not pass inspection. Mb will not help and these cars are a danger to the people on the road and will cause death if this problem is not fixed. People cannot afford 5k to fix this problem. All these cars with this problem and mb is not taking the blame for this and not listing this as a recall till someone dies.

I took my vehicle to Sun Mercedes for a Pennsylvania safety inspection on 14 Dec 2022. I was approached by the service representative that my vehicle failed inspection. There is a rust hole in the left rear sub-frame. He indicated this is common to Mercedes vehicles of my type/years. The location of rust is common and appears to stat from inside the frame. I saw many similar cases in my research. Also read that Mercedes covers the costs in some of the cases, specifically in United Kingdom and other countries. Here is ink to service video: http://smcipa.mkvwa43.com/p/thwROZ.html

1. brake lines corroded and broke. i see there were numerous reports sent to you and nothing was done. 2. both driver and passenger seat broke in the same spot...mercedes recognized the issue in their internal bulletins. nothing was done 3. both rear springs broke on their own. no accident. car was really unstable in highway speeds

The electric steering column adjustment to move steering wheel up and/or down (tilt feature) has becomes inoperable (the telescopic adjustment feature still works). This makes proper steering wheel and air bag location impossible. It was first noticed upon starting the car at work that the steering wheel remained in the up position (entry/exit). This apparently is a known and common problem that impacts multiple models and model years. My friend's 2013 c250 also had this problem, but was repaired under a recall / tsb. The broken part is inexpensive, but the labor requires removal of the lower driver's dash components, which can be costly.

The electric steering column adjustment to move steering wheel up and/or down becomes inoperable. However the in & out adjustment still works. This makes proper steering wheel and air bag location impossible. It was noticed while driving that the steering wheel was not in the proper/comfortable position. I have gone online and this apparently is a known and common problem. A plastic part called the coupling collar, part #a203 462 06 78 breaks and renders the up and down adjustment impossible. From what I have read this covers multiple models and model years.

Takata recall the handle on the seat have silver sharp material that peeled off and so sharp it cuts your hand my son friend have all cut our hand my son had to go to the emergency room. This same material is in different models of Mercedes it's in the r350 model it cutscenes friend hand on the stirring wheel. The cars was standing still parked

Gas smell from left rear of vehicle wheel well. As fuel smell inside of car

My car was parked in our garage which is level. My son and I got into the car, and I attempted to put the car in reverse to leave. After several attempts, the car would not go into gear. With the car still parked in the garage and with the engine off, my son and I exited the car, and I went inside the house to get the keys to another car. About 10 minutes later when my son and I were in the other car (parked on the street) getting ready to leave, we saw my car, with no one in the car, exit the garage and go down my driveway and into the plants and rocks in my front yard.

The transmission shifts hard, with cluck. This is a know problem, according to the Mercedes service manager. My question is why hasn't the manufacturer been made to recall or at least repair it at NO cost to the owner? This is a expensive repair.

Pre-safe warning light came on see operators manuel instructed to take to dealer.repair involves defective wiring harness not covered under warranty. Car was in motion when warning light came on.

Automatic Transmission shifts into Park while driving under 6km/h - resulting in sudden stops when pulling onto a road or into an intersection. The creates very unsafe driving conditions. Please refer to attached XENTRY Bulletin issued: Daimler AG 7-09-2015

The contact owns a 2013 Mercedes-Benz E350. The contact stated while driving at undisclosed speeds, the front end of the panoramic sunroof allowed water to leak into the vehicle during inclement weather. The local dealer was contacted, and the contact was informed that the VIN was not under recall. The vehicle was not diagnosed or repaired. Upon further research, the contact related the failure to NHTSA Campaign Numbers: 19V918000 (Visibility) and 21V197000 (Structure); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

Rusted brake lines after Sunframe rust. All E350 models are experiencing this issue with the rear brake lines and the dealership is charging upwards of $4300 to replace even when the subframe is already removed from the vehicle due to subframe issues

The tires specified for my 2013 Mercedes e350 are continental 245 40 r 18s. These low profile tires may be fine on the autobahn - but they are dangerous on u.s roads with potholes. In fewer than 2 years, the car violently blew out 5 new tires as a result of potholes (which were not that big/deep). Mercedes is clearly aware of this dangerous tire issue - its reaction to the problem is to ignore the danger and capitalize on it by offering tire replacement insurance (about $800). For me, the blowouts fortunately did not result in crashes or injuries - but, they certainly could have. *tr

The contact owns a 2013 Mercedes-Benz E350. The contact stated that an abnormal, fuel odor was coming from the vehicle without warning. The contact later noticed a small leak coming from the fuel tank. The vehicle was taken to a dealer where it was confirmed that the fuel leak was caused by severe corrosion to the subframe. The contact was then informed that the vehicle was unsafe to drive. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 100,000.