This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
full bulletin at NHTSA ↗2014 Cadillac XTS airbags problems
severe 3 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This informational bulletin provides information on Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
full bulletin at NHTSA ↗This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
full bulletin at NHTSA ↗The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
full bulletin at NHTSA ↗The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 0 most recent
Common questions
How serious is the airbags problem on the 2014 Cadillac XTS?
It's a meaningful issue. 3 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Based on the 3 complaints filed, airbags issues most often appear around 52,667 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.