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ProblemsByVin File / 2014-CADILLAC-XTS NHTSA data synced 4 days ago
2014 · Cadillac

Cadillac XTS problems

Light NHTSA footprint — 49 owner complaints and 1 active recall campaign. Either a clean record or thin data; we'll show what's there.

0 5 10
Reliability score
8.0 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

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Critical
1
Severe
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Moderate
Should you avoid this 2014 XTS?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 5 categories with 3+ complaints

electrical
13 reports · fails ~50,973 mi · avg $850
severe
suspension
8 reports · fails ~58,043 mi · avg $900
moderate
brakes
5 reports · fails ~6,722 mi · avg $450
severe
steering
4 reports · fails ~32,000 mi · avg $700
severe
airbags
3 reports · fails ~52,667 mi · avg $1,100
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2014 XTS's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2014 XTS?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
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What owners are saying recent NHTSA-filed complaints · verbatim

2014 XTS · steering Crash
Takata inflattors: had been having difficulty with the steering in my Cadillac 2014 Cadillac xts vsport for sometime back in 2017. It would become hard to steer at times when negotiating turns especially or when backing up and turning. Had reported to joe bullard Cadillac…
12/02/2018 · at 37,500 mi · NHTSA ODI #11155444.0 · see steering pattern →
2014 XTS · electrical
Tl* the contact owns a 2014 Cadillac xts. The contact stated the navigation screen had spider was fractured and failed to respond when touched. The vehicle was taken to ocean Cadillac (17800 ipco rd, miami, fl 33162, (786) 474-3084) where the vehicle was diagnosed and the…
11/23/2020 · at 5,000 mi · NHTSA ODI #11375867.0 · see electrical pattern →
2014 XTS · steering
Electric power steering goes out and makes the car impossible to steer or maneuver. Check engine light comes on while in motion and the car loses speed causing other cars to almost rear end you on city streets.
11/20/2017 · at 39,000 mi · NHTSA ODI #11047649.0 · see steering pattern →
2014 XTS · electrical
Cue information system failure. This system failure presents a safety issue being that the navigation system does not work and the hands free also does not work. There seems to be a lot of system failures so, I'm sure that there are a lot more concerned owners.
11/10/2019 · at 48,000 mi · NHTSA ODI #11279291.0 · see electrical pattern →
View all 49 owner complaints →
Had a problem with your 2014 Cadillac XTS? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 1 of 1

severe NHTSA 14V116000 March 17, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured February 14, 2012, through March 7, 2014

The corrosion of the brake booster pump relay connector may cause a resistive short and melt the connector, increasing the risk of a fire.

Fix: GM will notify owners, and dealers will apply sealant to the connector cavity plugs, re-route the vacuum pump vent hose and replace the front body wiring harnesses as needed, free of charge. The recall began on April 7, 2014. Owners may contact Cadillac at 1-866-982-2339. GM's number for this recall is 14062.

Common questions

Is the 2014 Cadillac XTS reliable?

Mostly yes. With a reliability score of 8.0 out of 10 based on 49 owner complaints filed with NHTSA, the 2014 Cadillac XTS is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2014 Cadillac XTS?

On the NHTSA data, the 2014 Cadillac XTS does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.0/10 — above the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2014 Cadillac XTS?

Based on NHTSA records, the most-reported issue is electrical, with 13 complaints filed. Typical failure occurs around 50,973 miles. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 50,973 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Cadillac XTS has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2014 Cadillac XTS?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 49 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 4 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2014/Cadillac/XTS. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Cadillac. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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