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ProblemsByVinFile / 2014-CADILLAC-XTSNHTSA data synced 1 day ago
Cadillac
2014 Cadillac XTS problems
Light NHTSA footprint — 49 owner complaints and 4 active recall campaigns. Either a clean record or thin data; we'll show what's there.
The 2014 Cadillac XTS has 49 NHTSA owner complaints and 4 recalls on file (U.S. federal records, as of August 2026). The most-reported system is electrical at 13 complaints, typically surfacing around 50,973 miles (~$850 to repair). Source: NHTSA Office of Defects Investigation.
Solid reliability overall. Common issues are concentrated in a few systems.
0
Critical
4
Severe
0
Moderate
Should you avoid this 2014 XTS?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Reliability score 7.4/10 — around the segment average
4 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
5 / 5 overall
Overall★★★★★5/5
Frontal crash★★★★★5/5
Side crash★★★★★5/5
Rollover★★★★★4/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: Optional · Lane departure warning: Optional
Source: NHTSA New Car Assessment Program — tested configuration: 2014 Cadillac XTS 4 DR FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2014 Cadillac XTS? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
electrical — 13 owner reports
· tends to show around 50,973 mi · ~$850 to fix
suspension — 8 owner reports
· tends to show around 58,043 mi · ~$900 to fix
brakes — 5 owner reports
· tends to show around 6,722 mi · ~$450 to fix
steering — 4 owner reports
· tends to show around 32,000 mi · ~$700 to fix
⚠ The one to take seriously: electrical is flagged
severe on this model
, showing up around 50,973 mi.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 4 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 7.4/10 model. The priciest documented failure is
airbags (~$1,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2014 XTS· steeringCrash
Takata inflattors: had been having difficulty with the steering in my Cadillac 2014 Cadillac xts vsport for sometime back in 2017. It would become hard to steer at times when negotiating turns especially or when backing up and turning. Had reported to joe bullard Cadillac…
Tl* the contact owns a 2014 Cadillac xts. The contact stated the navigation screen had spider was fractured and failed to respond when touched. The vehicle was taken to ocean Cadillac (17800 ipco rd, miami, fl 33162, (786) 474-3084) where the vehicle was diagnosed and the…
Electric power steering goes out and makes the car impossible to steer or maneuver. Check engine light comes on while in motion and the car loses speed causing other cars to almost rear end you on city streets.
Cue information system failure. This system failure presents a safety issue being that the navigation system does not work and the hands free also does not work. There seems to be a lot of system failures so, I'm sure that there are a lot more concerned owners.
Had a problem with your 2014 Cadillac XTS?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014
Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Fix: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013
In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
Fix: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles
If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
Fix: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.
Mostly yes. With a reliability score of 7.4 out of 10 based on 49 owner complaints filed with NHTSA, the 2014 Cadillac XTS is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2014 Cadillac XTS?
The 2014 Cadillac XTS is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.4/10 — around the segment average; 4 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2014 Cadillac XTS?
Inspect the electrical first — it's the most-reported issue on this model, with 13 owner complaints filed. Typical failure occurs around 50,973 miles. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2014 Cadillac XTS a good used car to buy?
It scores 7.4 out of 10 on our NHTSA-based read of 49 owner complaints. The main thing to watch is electrical. Typical failure occurs around 50,973 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2014 Cadillac XTS?
Based on NHTSA records, the most-reported issue is electrical, with 13 complaints filed. Typical failure occurs around 50,973 miles. Average repair cost runs about $850 at an independent shop.
What's the most expensive thing that goes wrong?
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 50,973 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Cadillac XTS has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2014 Cadillac XTS?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 49 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 1 day ago. Verify the raw federal record at
nhtsa.gov/vehicle/2014/Cadillac/XTS.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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