This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
full bulletin at NHTSA ↗2014 Chevrolet Impala suspension problems
moderate Owners of the 2014 Chevrolet Impala have filed 10 NHTSA complaints about the suspension at roughly $900 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See suspension across all vehicles →
Complaints
10
Recalls
0
Avg fix
$900
| Model year | suspension complaints |
|---|---|
| 2010 Impala | 13 |
| 2011 Impala | 13 |
| 2012 Impala | 14 |
| 2013 Impala | 13 |
| 2014 Impala (this page) | 10 |
| 2015 Impala | 3 |
When does it fail?
Of the 10 suspension complaints filed for the 2014 Chevrolet Impala, here's the actual mileage breakdown — failures cluster heaviest at 100,000-125,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA suspension complaint has been filed on this vehicle in over 5 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering suspension on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
full bulletin at NHTSA ↗This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
full bulletin at NHTSA ↗This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
full bulletin at NHTSA ↗This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for furthe
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners report a cluster of left-front suspension and wheel-bearing issues. The most common complaint is a grinding noise and wheel lock-up when turning left at low speed, accompanied by ABS, StabiliTrak, and traction-control warning lights. Bearings are failing repeatedly—one owner replaced them six times in 2–3 years, with one set lasting only 2 weeks before needing warranty work again. Owners describe the wheel lock-up as frightening in traffic, potentially stranding them mid-intersection.
Wheel-bearing failures appear tied to a magnetic ABS ring that detaches or breaks due to water intrusion and freezing in winter. One owner's ABS ring detached entirely; another's hub assembly fell off. Dealers have charged around $190 for bearing replacement and have not systematically addressed the root cause.
Highway vibration severe enough to prevent safe speeds occurred in snow, traced to ice buildup on rims. One owner also reports 20-inch factory wheels rubbing wheel wells during cornering, potentially causing premature tire wear. Secondary issues include suspension creaking, brake vibration on the left side, and StabiliTrak system failures triggered by bearing problems. Most repairs occurred at dealerships or independent shops at owner expense; GM has not recalled or issued a comprehensive fix.
Same Chevrolet Impala suspension reports on nearby years: 2011 · 2012 · 2013
Failure modes owners describe
Wheel bearing and hub assembly failure
Left front wheel bearings and hub assemblies failing prematurely and repeatedly, often within a few thousand miles of replacement. Failures traced to water intrusion behind the ABS magnetic ring in cold weather, causing ring breakage and loss of wheel-speed sensing.
When: 86,000 miles on first failure; some failures as early as 41,500 miles; repeated failures at 2–3 week to several-thousand-mile intervals after replacement
Symptoms owners cite: grinding noise from left front; wheel lock-up sensation when turning left; StabiliTrak warning light; Service Traction Control light; ABS light illumination; magnetic ABS ring breakage or detachment
Codes mentioned: ABS system faults triggered by broken/missing ABS ring
Repairs/costs cited: Bearings replaced multiple times at dealer ($190 cited for bearing alone) and private shops; hub assemblies replaced; one owner replaced bearings six times in 2–3 years; magnetic ABS rings replaced
Recalls/TSBs owners mention: Special coverage N172096060 mentioned for side detection system; GM advised power-washing rims for snow buildup but did not address bearing root cause; GM stated 'nothing they could do' regarding snow-related vibration
ABS and stability-control system false activation
ABS, StabiliTrak, and traction-control systems activate erroneously when turning left or after brake service, illuminating warning lights. Root cause appears linked to wheel-bearing and ABS ring failures compromising wheel-speed sensor signal integrity.
When: Concurrent with bearing failures; one owner reported onset immediately after brake service
Symptoms owners cite: ABS light on; StabiliTrak/Stability Control warning light; Traction Control light; hesitation or loss of power when turning left; loss of power steering and ABS function
Codes mentioned: ABS system fault codes, StabiliTrak fault codes
Repairs/costs cited: Replacement of ABS magnetic ring and hub assembly; no root-cause correction noted in narratives
Recalls/TSBs owners mention: Special coverage N172096060 for side detection system failure
Excessive wheel vibration in snow
Extreme, violent vibration at highway speed when driving in light snow, caused by ice and snow accumulation on the inside of rims. Vibration severe enough to make highway driving unsafe and uncontrollable.
When: Occurred repeatedly during 800-mile trip in snow conditions
Symptoms owners cite: extreme vibration at highway speed; vehicle difficult to control; inability to maintain highway speed
Repairs/costs cited: Temporarily resolved by power-washing inside of rims; recurred during same trip and required power-washing twice over 800 miles
Recalls/TSBs owners mention: Chevrolet dealerships advised power-washing and stated they could do nothing; no design change or preventive measure offered
20-inch wheel rubbing on wheel wells
Factory-installed 20-inch premium wheels rub on wheel wells during cornering, potentially impacting steering response and causing accelerated tire wear.
When: Ongoing issue; specific mileage not stated
Symptoms owners cite: wheel rubbing on well during cornering; steering impact; potential tire wear
Front-end creaking and brake vibration
Creaking noise in the front area when putting the vehicle in drive, accompanied by vibration on the left driver side when braking.
When: Specific mileage not stated
Symptoms owners cite: creaking noise when shifting into drive; vibration on left driver side during braking
Synthesized from 10 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 1 most recent
Side detection system failure. Special coverage n172096060. Also there is a creaking noice in front area once I put car in drive. When I press down on brake there is a lot of vibration on the left driver side.
Had suspension trouble with your 2014 Chevrolet Impala?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the suspension problem on the 2014 Chevrolet Impala?
It's a documented issue but not catastrophic. 10 complaints have been filed. Repairs average $900 and most owners catch it before it causes a breakdown.
At what mileage does the suspension typically fail?
Based on the 10 complaints filed, suspension issues most often appear around 79,214 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
No active recalls currently cover suspension issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2014/Chevrolet/Impala.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.