Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)
full bulletin at NHTSA ↗2014 Chrysler Town and Country body problems
moderate Owners of the 2014 Chrysler Town and Country have filed 24 NHTSA complaints about the body, typically surfacing around 94,000 miles at roughly $1,500 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See body across all vehicles →
Failure mileage
Complaints
24
Recalls
0
Avg fix
$1,500
| Model year | body complaints |
|---|---|
| 2011 Town and Country | 20 |
| 2012 Town and Country | 25 |
| 2013 Town and Country | 19 |
| 2014 Town and Country (this page) | 24 |
| 2015 Town and Country | 14 |
| 2016 Town and Country | 59 |
1fire
When does it fail?
Of the 24 body complaints filed for the 2014 Chrysler Town and Country, here's the actual mileage breakdown — failures cluster heaviest at 75,000-100,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Among the 6 model years of Chrysler Town and Country in our records for body problems, this one ranks #3 by owner-complaint volume.
No new NHTSA body complaint has been filed on this vehicle in over 7 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering body on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)
full bulletin at NHTSA ↗Warranty Bulletin D-22-17 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)
full bulletin at NHTSA ↗FCA Caribbean Warranty Bulletin ID-22-23 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)
full bulletin at NHTSA ↗Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
The dominant issue across these 24 complaints is power sliding door malfunction tied to warm weather. When ambient temperature exceeds roughly 75–80°F, the driver-side or passenger-side sliding doors refuse to latch completely. The door latch motor cycles repeatedly, attempting to close even while the vehicle is moving. Owners report seeing daylight around the door, hearing jerking and grinding noises, and watching the door-ajar warning light flicker on the dashboard. The problem eases when the van cools down or is parked in shade. This has been ongoing for 3+ years on some vehicles and worsens with age.
Secondary issues include doors that won't open (locking actuator failure traps occupants), doors that spontaneously unlock and open while parked, and a door panel detachment at highway speed. Owners also report driver-side window glass dropping into the door frame after component failure, plastic trim breaking off sliding doors to expose wiring, and one vehicle fire while parked at 115,000 miles.
Dealerships acknowledge the latch issue as "common" but cannot diagnose the root cause. Repair estimates exceed $1,000. Chrysler extended warranty coverage for the door lock actuator on 2015+ models but refused to cover identical parts on 2014 vehicles. No recalls have been issued. Multiple owners cite extensive online forums and CarGurus threads where hundreds report identical sliding door problems, suggesting this is not an isolated defect.
Same Chrysler Town and Country body reports on nearby years: 2011 · 2012 · 2013 · 2015 · 2016
Failure modes owners describe
Driver/passenger sliding door latch failure in heat
Power sliding door (most commonly driver-side, sometimes passenger-side) fails to latch properly when ambient temperature exceeds approximately 75-80°F. Door repeatedly attempts to latch, cycling open and shut on its own, even while vehicle is in motion. Daylight visible through door gap when improperly closed. Problem resolves when vehicle cools or is moved to shade. Increasingly common and severe over vehicle lifespan.
When: Typically 3+ years of ownership; temperature-dependent (spring/summer months, above 75-80°F)
Symptoms owners cite: Door will not latch completely; Jerking/grinding noise as door attempts to latch; Door ajar warning light flashing on/off; Interior lights activate inappropriately; Repetitive cycling of door latch motor; Door may pop open when vehicle hits bump while driving; Daylight visible through door gap; Problem resolves after cooling or moving vehicle to shade
Repairs/costs cited: Dealership estimates $1000+ for repair. Owners report Chrysler dealers unable to diagnose root cause. Issue confirmed as widespread across owner forums and CarGurus discussions.
Recalls/TSBs owners mention: Chrysler notified in multiple cases; out-of-warranty vehicles denied coverage. No technical service bulletins or recalls issued. One case: manufacturer blamed extreme heat climate without offering solution.
Power sliding door will not open (stuck shut)
Power sliding door becomes electrically and/or mechanically stuck in closed/locked position and cannot be opened by push-button, key fob, or manual handle pull. Passengers trapped inside vehicle until alternate exit achieved.
When: Without warning; occurred on vehicles at 90,000+ miles
Symptoms owners cite: Door completely stuck in locked position; Push-button electronic unlock non-functional; Manual handle pull non-functional; No warning indicators before failure; Passengers unable to exit from trapped door
Repairs/costs cited: Door lock actuator malfunction identified by dealer as root cause. Authorized Chrysler dealer repair performed in at least one case.
Recalls/TSBs owners mention: Chrysler extended warranty on same part (door lock actuator) for 2015+ models, but 2014 models denied coverage despite using identical part. Dealer knowledge of 'known actuator problem' confirmed but repairs at owner expense.
Power sliding door opens unexpectedly while parked
Doors spontaneously unlock and/or open while vehicle is stationary in park, including while parked in garage or driveway. No manual input or crash event precedes opening. Can occur repeatedly.
When: After taking possession (one case after 4 months); at various mileages (90,000+ miles noted)
Symptoms owners cite: Doors unlock without operator input; Doors open without operator input; Occurs while vehicle parked and engine off; No warning indicators before event; Can occur multiple times
Repairs/costs cited: Dealer identified bad/faulty door latch requiring replacement. One case repaired by authorized Chrysler dealer.
Recalls/TSBs owners mention: One dealer confirmed defect in computer system tracking; no recall issued for 2014 models (recall only offered for 2016+ models in some cases).
Sliding door panel detachment
External paneling from power sliding door separates and falls off vehicle while driving. At least one case occurred at highway speed (60 mph).
When: 52,000 miles noted in one case
Symptoms owners cite: Loud bang heard from vehicle at highway speed; Paneling missing from door exterior; Piece detaches without warning
Repairs/costs cited: $200 repair estimate provided by Prestige Chrysler Jeep Dodge (Las Vegas, NV); repair not completed.
Recalls/TSBs owners mention: Manufacturer blamed extreme climate/heat causing paneling to 'melt'; offered no assistance or recall.
Sliding door grinding noise and hard-to-open condition
Power sliding door makes loud grinding sound when closing. Door may not close completely or becomes stuck in closed position. Also may refuse to open electrically or manually. Intermittent behavior makes diagnosis difficult.
When: Issue persisting for 4+ years in some cases
Symptoms owners cite: Loud grinding noise when door closes; Door won't close completely; Door stuck in closed/locked position; Door won't open (electrically or manually); Passengers at risk of being trapped or ejecting
Repairs/costs cited: Owners delaying repair due to expected high cost and knowledge of widespread complaint pattern.
Plastic door trim deterioration and exposed wiring
Plastic covering/trim on sliding doors breaks off during normal open/close cycles, leaving exposed wiring and electrical connectors visible on exterior of vehicle.
When: Occurs with regular door operation
Symptoms owners cite: Plastic trim breaks off each time door opens/closes; Exposed wiring on outside of vehicle; Cosmetic and potential electrical hazard
Driver window regulator failure and window collapse
Driver-side power window regulator mechanism fails, causing window glass to drop into door cavity. Window will not roll back up. Glass may break during descent.
When: Multiple failures within 4 months of ownership in one case (September 2020 to February 2021); one case on initial startup
Symptoms owners cite: Glass breaking sound; Window falls/slides down into door frame; Window will not roll back up; Occurs when operating window or on cold startup; Multiple failures of same component in short timeframe
Repairs/costs cited: Two window-related component replacements required within 4 months in one case.
Vehicle fire while parked
Vehicle spontaneously caught fire while parked in driveway with no known ignition source. Fire fully engulfed entire vehicle and spread to adjacent parked vehicle. Fire department response required.
When: 115,000 miles; vehicle parked in driveway
Symptoms owners cite: Vehicle suddenly burst into flames; Fire spread rapidly to entire vehicle; No warning indicators before fire
Repairs/costs cited: Vehicle totaled by insurance; adjacent vehicle also destroyed.
Recalls/TSBs owners mention: Manufacturer sent letter directing contact to work with insurance company; no investigation or technical response provided.
Synthesized from 24 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 1 most recent
Tl* the contact owns a 2014 Chrysler town and country. The contact stated that the sliding doors and trunk randomly opened when the vehicle was parked. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 90,000.
Had body trouble with your 2014 Chrysler Town and Country?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the body problem on the 2014 Chrysler Town and Country?
It's a documented issue but not catastrophic. 24 complaints have been filed. Repairs average $1,500 and most owners catch it before it causes a breakdown.
At what mileage does the body typically fail?
Across the 10 complaints that reported odometer mileage, most body failures cluster between 86,000 and 99,000 miles, with the median around 94,000. A quarter of owners report trouble before 86,000; a quarter make it past 99,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to body?
No active recalls currently cover body issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2014/Chrysler/Town and Country.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.