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ProblemsByVin Index / 2014-GMC-YUKON / COMPLAINTS
Full complaint record · NHTSA

2014 GMC Yukon owner complaints

56 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

airbags 7 complaints shown

12 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
11/05/2024 ODI #11623661.0

As I have owned several GMC Yukons in the past, I was familiar with their dashboards cracking even when still under warranty. However, when my 2014 Yukon dashboard cracked, just out of warranty, I was shocked at the cost to replace and install a new dashboard. Thus, the replacement dashboard and labor charge to install it was simply unfeasable. As the dashboard continued to crack during the summer, an alternative mentioned to me by a mechanic at the GMC dealership was a "glued on cover called a dashskin." I purchased a Dashskin for about $125 and, following the instructions, glued the Dashskin over my existing dashboard. The Dashskin had an opening for the airbag and did not appear to impede the execution of the airbag should it be initiated. I've made two attempts to have the atta

10/31/2022 ODI #11491614.0

Takata Recall. The contact owns a 2014 GMC Yukon. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

10/15/2017 39,000 mi ODI #11033439.0

Dashboard cracked next to airbag my vehicle has 39,000 miles garage kept. I contacted dealership courtesy vermilion gm of abbeville, louisiana. Where I purchased it and they would not fix I then contacted gm senior advisor they would not fix it because they said I had extended warranty. I contacted extended warranty easy care purchased thru gm and they would not cover it also. There are thousands of gm vehicles that the dash has cracked my previous vehicle a gm sierra cracked in the same place and no recall has been done or bulletin to alarm customers. This is a defective product by gm and a safety issue that could cause injury if the airbag deployed. Can you please help to see if my vehicle can be repaired without having to pay anything and help the thousands of customers facing this prob

10/14/2021 Crash ODI #11436766.0

I have an outstanding recall on my 2014 Yukon. This recall is several years old. As far as I can tell nothing has been done on this recall. This is a safety recall! Previously I owned a 2008 Chevrolet Suburban with the same recall on it. I was told that no parts were available for the repair. I repeat this is a SAFETY recall!!! We had a wreck in the 2008 chevrolet suburban which deployed the airbags. Lucky for us the airbag worked properly. My wife was setting in the front passenger seat. If the igniter had exploded she would have been seriously injured or killed. We bought this Yukon from Carmax. The car came to us from Alabama. Hot and high humidity. As I understand it these are the conditions that make the igniter more likely to explode. Please do something on this recal

09/27/2021 ODI #11434522.0

Takata Recall. The contact owns a 2014 GMC Yukon. The contact stated that the front passenger’s seat air bag warning light failed to illuminate randomly with or without a seated passenger. The vehicle was not taken to the dealer or independent mechanic for diagnoses or repairs. The contact stated that he received notification of NHTSA Campaign Number: 21V054000 (Air Bags) in February of 2021. The dealer was contacted however, it was stated that the parts were not available to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

08/29/2019 ODI #11252248.0

Service air bag light. A few months after I bought this vehicle the service air bag light started going on ocassionaly. Because it was so intermittant it could not be repaired. As soon as it was out of warranty it started staying on all the time and I was told at the dealer that the air bags weren't working so I had to pay $450 to get it repaired even though there had always been a problem since new. Vehicle now has 17,000 miles on it.

08/17/2022 159,800 mi ODI #11479857.0

The contact owns a 2014 GMC Yukon XL. The contact stated upon picking up the vehicle after the recall repair of NHTSA Campaign Number: 21V054000 (Air Bags), she noticed that the dashboard was severely damaged. The contact stated that the driver's side of the dashboard had a hole as big as the palm of her hand. The contact stated that the passenger side of the dashboard where the air bag was located had two cracks that extended to the area where the passenger's side air bag was located. The contact stated that the dashboard was making rattling sounds while driving. The dealer and the manufacturer were notified of the failure but provided no assistance. The failure mileage was approximately 159,800.

other 4 complaints shown

12/28/2020 ODI #11385225.0

Cracked dashboard in several places including ,passenger airbag posing a safety concern

12/16/2020 77,000 mi ODI #11383666.0

The dash has cracked around the air bag deployment system, flopping around with indifference. Concerned it will impair the deployment of the bag in a collision. This car is covered and kept from the elements in san diego. Only has 77k miles.

12/15/2020 ODI #11383460.0

Dashboard has excessive cracking in multiple areas

08/16/2020 50,000 mi ODI #11349646.0

My dashboard has cracked in several locations and is getting worse. No force or specific incident caused the damage.

body 3 complaints shown

11 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
11/04/2016 71,000 mi ODI #10924349.0

The dash cracked in multiple locations. I have 1 long crack over the instrument cluster and 3 cracks on the passenger side on the airbag compartment. This is more than a cosmetic issue. I am particularly concerned that the cracks around the airbag pose great danger if the airbag was deployed in that it could send sharp plastic pieces flying impaling a passenger or the sharp pieces could puncture the airbag leaving the passenger without protection. I am unsure of when it happened; I just happened to notice the cracks while driving last week. *tr

10/09/2020 ODI #11363568.0

The dashboard is cracking, just notice the crack today 9 oct 2020.

09/30/2022 ODI #11487216.0

Purchased new 2014 Yukon Denali in February 2015. Currently have 66,000 miles. September 2022: professional repair of the dashboard performed. Separation began June 2022. Separation of dash became larger, 2" to be exact, then the cracks appeared. Then it became noisy with rattling. According to the repair shop this is a common occurrence in some GM vehicles. GMC does not acknowledge this as a recall. February 5, 2021, our passenger side airbag was replaced by a certified GM/Chevrolet Dealership due to recall. Apparently, removal and replacement of airbag can weaken the dashboard. This is an issue I will advise GM of, whether or not it will make any difference.

powertrain 2 complaints shown

3 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
11/12/2019 100,000 mi ODI #11279693.0

Under normal driving the vehicle will go into "reduced engine power" mode while saying service stabilitrak and stabilitrak off. Give the code referencing a 5a reference. I have replaced the ECM 2x, the accelerator pedal assembly, throttle body entire, high pressure fuel sensor problem continues without remedy. Has happened to many times to count starting in dec 2008 to present

10/08/2020 104,000 mi ODI #11363357.0

When in gear, the motor would rev at high speeds without engaging. Car is six years old with 104,000 miles. Very dangerous on the highway. Our yukon xl would have limited power and buck without keeping speed. Thought we were going to get rear ended multiple times on the highway (I-95) as propulsion was nonexistent. Had to pull off the road, then slowly gain speed to get back on the road and this happened multiple times.

brakes 1 complaint shown

10/21/2022 Crash ODI #11490343.0

State Farm is investigating the accident to see what, if anything, malfunctioned in my braking system. I ran a red light but when I pressed the brake upon approach of the red light my brakes didn't catch and so when I pressed them, I kept going at the same speed. I was going between 30 and 40 miles per hour I believe. Three cars were involved. I have a sore neck, chest, and burn marks in my neck region. I suspect my truck will be totalled. We performed routine maintenance on the vehicle. It had a little over 100K miles on it at the time of this wreck. There is not a recall on braking for 2014 models, but I see there is one for 2015.

visibility 1 complaint shown

08/21/2019 ODI #11245460.0

The pigtails on the rear window keep coming off, this is a poor engineering for the rear defroster. I have went to a dealership several times to have these put back on and they are telling me I need to replace the whole rear glass and I have to pay out of pocket. I did nothing to make them come off, and I feel this is a safety issue. I can not use it to defog my rear glass and to help melt the snow and ice when needed. I noticed the pigtails were off when I was driving and they were swinging around in my rear view mirror. Going to give a estimate on when this happened initially, has been going and now dealership will no longer fix.

electrical 1 complaint shown

3 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
07/30/2023 ODI #11535299.0

Driving normal, 65 mph 5/28/21 Warnings -- Check Engine light comes on; Stabilizer Disabled; Traction Control Disabled; Error Code 2138 Reduced Power mode. Replaced accelerator pedal with OEM part # 23362231 After 4 stop/start cycles, the check engine light goes off, vehicle drives normally. 6/2/2022 Normal city driving; Warnings -- Check Engine light comes on; Stabilizer Disabled; Traction Control Disabled; Error Code 2138; Reduced Power mode. After 4 stop/start cycles, the check engine light goes off, vehicle drives normally. 7/14/2022 Normal City driving; Warnings -- Check Engine light comes on; Stabilizer Disabled; Traction Control Disabled; Error Code 2138; Reduced Power mode. After 4 stop/start cycles, the check engine light goes off, vehicle drives normally. 8/4/2022 --

Showing 300 of 56 total complaints. The full federal record is available at nhtsa.gov/vehicle/2014/GMC/Yukon#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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