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ProblemsByVin Index / 2014-HONDA-CROSSTOUR / COMPLAINTS
Full complaint record · NHTSA

2014 Honda Crosstour owner complaints

31 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 5 complaints shown

9 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/15/2016 35,500 mi ODI #10935428.0

Tl* the contact owns a 2014 Honda crosstour. When attempting to start the vehicle, it failed to start on the first attempt. It took approximately 2-5 attempts before the vehicle would start. The dealer was unable to diagnose the cause of the failure; however, the failure recurred. The contact took the vehicle to the dealer a second time and the contact was informed that a new battery was needed. The battery was replaced, but the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 35,500.

10/14/2020 85,000 mi ODI #11364268.0

Tl* the contact owns a 2014 Honda crosstour. The contact stated that after pushing the start button a grinding and buzzing noise was head and the vehicle failed to immediately start. The vehicle was taken to an independent mechanic who diagnosed that the starter was defective and needed to be replaced. The starter was replaced however, the failure continued to occur. The local dealer and manufacturer were not notified of the failure. The failure mileage was 85,000.

08/30/2021 ODI #11431030.0

The contact owns a 2014 Honda Crosstour. The contact stated that while attempting to start the vehicle, the vehicle failed to start intermittently, and the contact heard a grinding noise. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The contact stated that the vehicle was repaired at the dealer on two separate occasions prior, for the same failure and the starter was replaced twice. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer for diagnostic testing and to send the work order and repair bill to them. The failure mileage was unknown.

07/05/2018 36,000 mi ODI #11109610.0

Tl* the contact owns a 2014 Honda crosstour. The contact stated that the vehicle failed to properly start and various warning indicators illuminated. The dealer (andy mohr Honda, 1441 south liberty dr., bloomington, in 47403, (812) 336-6865) was unable to duplicate the failure. The contact had an extended warranty, but the dealer stated that if a failure could not be diagnosed, a permanent remedy was unavailable. The manufacturer and dealer indicated that there was no recall. The vehicle was not repaired. The approximate failure mileage was 36,000.

06/15/2017 44,000 mi ODI #10995329.0

Tl* the contact owns a 2014 Honda crosstour. The contact heard a cranking and winding noise when the key was turned in the ignition. The vehicle failed to start. The failure occurred intermittently. The contact took the vehicle to the dealer (anderson Honda 410-632-7068) where it was diagnosed that the starter failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the repair was not covered under a recall or warranty. The failure mileage was 44,000.

powertrain 5 complaints shown

5 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
11/21/2019 65,000 mi ODI #11281503.0

When startup a grinding or whining noise from the starter area. Its come and goes

09/17/2021 42,500 mi Crash ODI #11433384.0

The contact owned a 2014 Honda Crosstour. The contacat stated that after making a right turn and slowing down to about 15 mph when the contact noticed the vehicle began accelerating more than intended. The contact removed their foot from the accelerator pedal to the brake pedal however the vehicle failed to stop. The vehicle ended up crashing into a building nearby. The air bags did deploy. A police report was filed. The vehicle was towed and deemed totaled. The driver received injuries to their noise, chest and back. The passenger received a knee injury and other body contusions. Medical attention was needed. The dealer was not made aware of the issue. The manufacturer was made aware and opened a case regarding the matter. The approximate failure mileage was 42,500.

07/23/2019 66,000 mi ODI #11234106.0

Tl* the contact owns a 2014 Honda crosstour. When the contact pressed the start button, scratching and grinding noises were heard under the hood. The vehicle was taken to genthe Honda (15100 dureka rd, south gate, mi) where it was diagnosed that the torque converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The contact indicated that the vehicle was previously repaired for the same failure and the starter was replaced. The failure mileage was 66,000.

06/26/2014 17,000 mi ODI #10606087.0

I purchase a 2014 Honda sport on october 2013 with 0 miles. 4 months later I started to have issues with engine vibration shake while on full stop on drive mode. It has been back to where the vehicle was purchase 3x regarding the issue and still they cannot duplicate the problem. On other occasion the car also now stalls out on the freeway doing 50 - 80 MPH. Vehicle has stalled out 4x since then to make it worst it even stalled out at the dealers drive way. Its now back again at the dealer ship for the 5th times with my concerns on engine motor vibration shaking, hesitation when the car accelerate, oil level gets low, engine ticking,, so overall major safety concerns for a car that is not even a year of purchase. I been given the run around with dealership, american Honda corporate, I bou

06/23/2023 181,000 mi ODI #11528506.0

The contact owns a 2014 Honda Crosstour. The contact stated that on separate occasions after he depressed the brake pedal then push the start/ stop button to start the vehicle, he could hear grinding and spinning on start-up, but the vehicle failed to start. The contact stated that after approximately six attempts, the vehicle may start. The contact stated that the failure may occur randomly. No warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the starter failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the independent mechanic where the failure could not be duplicated. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The f

engine 2 complaints shown

12/07/2017 40,000 mi ODI #11053317.0

Starter does not engage, when button is pushed often the starter simply spins. Tried battery replacement, did research and found there is a common issue with this vehicle where the starter isn't aligned quite properly.

08/20/2022 ODI #11480351.0

Starter intermittently grinds and does not start or nothing happens at all. There is a known problem with this issue

wheels 1 complaint shown

12/22/2020 24,507 mi ODI #11384595.0

Rear wheels became cupped due to misalignment despite having only 24,000 miles. Rear wheel do not have the ability to adjust camber which leads to the issue. Driving on cupped tires causes them to heat up which could lead to subsequent failure.

steering 1 complaint shown

3 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/17/2014 ODI #10664820.0

Tl* the contact owns a 2014 Honda crosstour. The contact stated that when turning the steering wheel, there was an abnormal noise. Additionally, the steering wheel was difficult to turn in order to maneuver the vehicle. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was not available.

airbags 1 complaint shown

12/07/2018 65,000 mi ODI #11156925.0

Purchased 2014 Honda crosstour around year ago, noticed passenger air bag system was turned off about 6 months later, luther brookdale Honda in minnesota was where I purchased this vehicle, not one notification of any recall was sent out to us in need of repair/replacement... I'm assuming that's because of takada, & no new resolution to this problem???? Dealer I bought it from said nothing about it... Only in america! !!! The other issue with this car is front drive axles went out on it, at 60,000 miles, & was informed thru Honda that torque converter on my year of vehicle could possibly have issues as well....

brakes 1 complaint shown

10/11/2023 ODI #11549453.0

FDW, LDW, TRAC, and ABS lights are on. Honda Service center ran a diagnostic check and recommended replacing VSA Modulator. Issue is common and is due to VSA modulator having small gauge wires. It is a design defect causing many VSA modulators to fail. Repair costs include $1,952 for the modulator plus labor. I ordered a replacement part in June 2023, but it has not yet arrived. I searched online. A YouTube video named "Why is this not a recall by Honda? ABS module Failure 2013 to 2017 and more" explains the issue. The YouTube video is posted by RB the mechanic. The comments under the video are from some people who encountered the same issue. It is an issue in a variety if Honda vehicles.

lighting 1 complaint shown

10/03/2015 10,000 mi ODI #10779483.0

When driving on dark narrow roads, there is little or no visibility on my right side unless I turn on high beams--which I can't do if there is oncoming traffic on the other lane. If I go up an incline, I see what appears to be a dark shade that lowers to the point that I can see just a little at the bottom. As I pulled out of the dealer's garage at night, where I face a row of tall trees, there is a distinct separation of light and darkness across the trees, which the dealer said is exactly as it should be. It is very frightening when I experience the above, not being able to see a curb, ditch, etc. I thought it was my eyes the first time when alone, but since then, two passengers witnessed the same thing. If this "is as it should be", it is a very dangerous flaw. As for the sea

body 1 complaint shown

10/02/2021 ODI #11435214.0

The car is rusting on the inside door panel. This is being caused because the undercoating from the mafia missed spots under the rear wheel well. This is clearly a mafia defect. No one at Honda is willing to help. They blame it on the seat belt causing it to rust. The car only leaks when driving because the water enters the car when the wheels are moving. Other Crosstour owners are having the same problem.

cruise control 1 complaint shown

09/04/2018 52,120 mi ODI #11124230.0

On september 3,2018 while traveling on interstate 81 s at exit 39 in smythcounty virginia, as this driver accelerated up to speed, said vehicle's cruise control activated without being prompted by the driver. This occured as the vehicle surpassed 25mph. This driver noticed the accelerator had been taken over by cruise control and immediatley attempted to disengage the cruise control. After cruise control buttons were turned off the acceleration was not altered; the first available exit ramp was taken, this driver used the braking system to decelerate to the speed in which the cruise control was automatically disengaged. This driver then turned the vehicle's ignition off, hoping the powering down of the vehicle would serve to alleviate the issue. This driver then turned toward home,

visibility 1 complaint shown

07/13/2016 61,000 mi ODI #10884580.0

Tl* the contact owns a 2014 Honda crosstour. The contact stated that the vehicle was equipped with the forward collision warning system and visual display feature, which did not fuction properly. There was no warning indicator illuminated. The manufacturer advised that only the orginal windshield glass be used for replacement rather than an aftermarket windshield. The windshield exhibited a crack. The insurnace company and independent mechanic stated that the system did not functon. The vehicle was taken to the dealer where it was recalibrated due to the aftermarket glass. The manufacturer's orignal windshield was replaced and the system operated as designed. The manufactuer was not notified of the issue. The approximate failure mileage was 61,000.

Showing 300 of 31 total complaints. The full federal record is available at nhtsa.gov/vehicle/2014/Honda/Crosstour#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-07-21. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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