Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
full bulletin at NHTSA ↗2014 Jeep Grand Cherokee body problems
severe Owners of the 2014 Jeep Grand Cherokee have filed 46 NHTSA complaints about the body, typically surfacing around 31,600 miles at roughly $1,500 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See body across all vehicles →
Failure mileage
Complaints
46
Recalls
0
Avg fix
$1,500
| Model year | body complaints |
|---|---|
| 2010 Grand Cherokee | 5 |
| 2011 Grand Cherokee | 28 |
| 2012 Grand Cherokee | 14 |
| 2013 Grand Cherokee | 6 |
| 2014 Grand Cherokee (this page) | 46 |
| 2015 Grand Cherokee | 16 |
| 2016 Grand Cherokee | 6 |
| 2017 Grand Cherokee | 7 |
| 2018 Grand Cherokee | 7 |
12crashes
1fire
5injuries
What stands out
Owners have filed 46 body complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
Among the 20 model years of Jeep Grand Cherokee in our records for body problems, this one ranks #3 by owner-complaint volume.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering body on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
full bulletin at NHTSA ↗Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
full bulletin at NHTSA ↗Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
full bulletin at NHTSA ↗Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners of 2014 Grand Cherokees report serious safety issues centered on the electronic gear shifter. The shifter lacks adequate tactile feedback and allows vehicles to shift into Reverse or Neutral when drivers believe they've selected Park, leading to unintended rollaway while parked—in one case on a highway with a child inside. The shifter movement is only a quarter-inch between gears, and owners report the engine won't shut off if the vehicle remains in gear. Jeep's special investigation teams have closed cases claiming no defect despite the widespread complaints.
Sudden unintended acceleration during parking has been reported multiple times, with vehicles lurching forward at full throttle despite brakes being applied. Investigations by Jeep concluded no manufacturing defect, but owners dispute the findings.
Dashboard leather repeatedly bubbles and delaminates from adhesive failure at low mileage (52k–90k miles), creating windshield glare that obstructs vision and potentially interfering with airbag deployment. Paint bubbles and peels on hoods and exterior trim. Windshields develop stress cracks without impact.
Water intrusion occurs through body seals and the liftgate mechanism, allowing gallons of fluid into the cabin and triggering electrical fires (per recall information). The cowl panel crumbles at highway speeds, generating loud noise. Airbags have failed to deploy in multiple serious crashes. Fender flares detach during highway driving, and door hinges pop loose on all four doors.
Same Jeep Grand Cherokee body reports on nearby years: 2011 · 2012 · 2015
Failure modes owners describe
Electronic gear selector (shifts inadvertently to wrong gear, fails to engage Park)
Electronic shifter places vehicle in Reverse or Neutral when driver believes Reverse is selected, or fails to lock in Park. Design allows minimal tactile feedback and only 0.25-inch movement between gears. Occurs intermittently (50% of time in one case) since purchase. Can result in vehicle rollaway when parked.
When: Since vehicle purchase, intermittent
Symptoms owners cite: Vehicle rolls away when driver believes it is in Park; Vehicle in Reverse when driver thought it was in Park; Insufficient tactile feedback to confirm gear selection; Minimal detent between gear positions; Purse or other objects can inadvertently shift vehicle to Neutral; Engine does not shut off if vehicle is still in gear
Repairs/costs cited: Transmission reprogrammed (one owner reported success). Electronic gear selector design cited as inadequate but no parts/costs specified in narratives.
Recalls/TSBs owners mention: Special Investigation Units declined to find defect. One owner reported NHTSA investigation closed after dealership inspection with no findings. Manufacturer closed appeals citing no problem found. No recalls issued for this defect noted in narratives.
Sudden unintended acceleration
Vehicle accelerates to full throttle without driver input while braking. Occurs during parking maneuvers and in traffic. Jeep investigations concluded no defect; owners dispute findings.
When: During parking and low-speed maneuvers
Symptoms owners cite: Vehicle lurches forward at full throttle; Accelerates despite foot on brake; Occurs during parking in tight spaces; Engine revs loudly during incident; Dashboard lights up during acceleration event
Repairs/costs cited: Transmission reprogrammed in at least one case; no other parts or costs documented.
Recalls/TSBs owners mention: Jeep Special Investigation Unit investigated; concluded no manufacturing defect. Generic email responses sent to owners with no detailed explanation. No manufacturer callback offered.
Dashboard leather bubbling, wrinkling, and delamination
Leather dashboard covering bubbles, wrinkles, or delaminates from adhesive failure. Occurs at low to moderate mileage (52k–90k miles). Can create glare on windshield obstructing vision and can impede defroster operation. Issue widespread among 2014 Grand Cherokee owners.
When: 52k–90k miles; some at unspecified mileage
Symptoms owners cite: Leather bubbles and wrinkles on dashboard; Adhesive fails to hold material; Leather curls and comes loose from dash; Glare on windshield obstructs vision; Can impede defroster function; Occurs even with no cracks in dashboard
Repairs/costs cited: Dealership diagnosis indicated defective adhesive and dashboard replacement needed; repairs not completed per narratives. No costs documented.
Recalls/TSBs owners mention: Technical Service Bulletin issued for 6-month period (December 2019–June 2020); not widely publicized to owners. No recall issued. Manufacturer advised no recall exists. One dealer declined to service citing no recall.
Liftgate power mechanism malfunction (water intrusion, failure to stay open)
Water intrusion into liftgate lock mechanism after rain. Water enters vehicle interior via liftgate. Vehicle water-tested shows intrusion in all six grid sections. Causes electrical malfunction of power liftgate; liftgate opens then automatically reverses and closes, cannot stay open. Identified as fire hazard per recall information.
When: 45+ days before report; triggered by rain or water exposure
Symptoms owners cite: Water buildup in liftgate lock well after rain; Water enters vehicle interior through liftgate; Liftgate opens then automatically reverses and closes; Liftgate will not stay open; Electrical malfunction; Fire hazard risk noted in recall
Repairs/costs cited: Dealership indicated water tests and repair drop-off required; repair not completed per narrative. No costs or specific parts documented.
Recalls/TSBs owners mention: Recall noted but not applied to owner's VIN. Owner advised to pursue NHTSA assistance.
Roof flush rail failure (kayak/cargo rack detachment)
Integrated roof flush rail designed to attach cargo racks failed during mild to moderate desert winds. Two kayaks and Thule rack system torn from roof and thrown onto highway. Rail secured only with compression nuts; roof not reinforced in attachment area. Design assessed as under-engineered and dangerous.
When: During normal highway driving in mild to moderate winds
Symptoms owners cite: Roof rail detaches from vehicle; Cargo (kayaks, bike racks) torn from roof; Cargo thrown onto roadway; No reinforcement in roof at rail attachment
Repairs/costs cited: No repair documented. Cargo lost (two kayaks, Thule rack system, approximately 100 pounds total).
Recalls/TSBs owners mention: Jeep informed of failure; took no responsibility per owner.
Door hinge failure (excessive play, door pops open)
Upper and lower door hinges fail on multiple doors (owner reports all four doors affected). Doors pop open unexpectedly. Widespread issue among 2014 Grand Cherokee owners per owner's research; no recall or TSB on file.
When: Multiple doors, all four hinges on owner's vehicle
Symptoms owners cite: Door hinges pop or come loose; Door pops open unexpectedly; Upper and lower hinges fail; Affects multiple doors on same vehicle
Repairs/costs cited: Upper and lower door hinges require replacement; no costs or specific repair details documented.
Recalls/TSBs owners mention: No recall or TSB on file. Manufacturer has not publicly acknowledged issue.
Dashboard air bag obstruction risk (bubbling dashboard)
Bubbling and delamination of dashboard covering can obstruct air bag deployment in a collision. Interior is falling apart at low mileage despite high purchase price.
When: 80k miles and lower
Symptoms owners cite: Dashboard bubbles and separates; Potential obstruction of air bag deployment; Interior trim deterioration; Loss of structural integrity of dashboard
Repairs/costs cited: Diagnosed but not repaired per narrative. No cost information.
Recalls/TSBs owners mention: Manufacturer not informed of failure per one complaint; not contacted per another.
Sunroof spontaneous failure (glass shatters)
Sunroof glass exploded while vehicle traveling on interstate. No prior cracks, no external impact, all windows closed, AC on. Described as loud noise similar to gunshot.
When: During highway driving at unspecified mileage
Symptoms owners cite: Sunroof glass shatters spontaneously; No visible cause or prior damage; Loud noise during failure
Repairs/costs cited: Vehicle damaged; no repair details documented.
Recalls/TSBs owners mention: No manufacturer response documented.
Windshield stress cracks (no impact)
Windshield develops stress cracks without impact marks or external cause. Owner finds similar complaints online; warranty denied by Jeep.
When: Appears spontaneously
Symptoms owners cite: Two stress cracks on driver's side window; No impact marks or damage cause; Cracks appear spontaneously
Repairs/costs cited: Not warrantied by Jeep.
Recalls/TSBs owners mention: Warranty denied.
Cowl panel deterioration and noise
Windshield cowl trim panel crumbles and deteriorates, generating loud humming or bee-like noise at highway speeds (55+ mph). Described as common problem by dealer. Bonding attempts unsuccessful; panel crumbles when touched.
When: Long-standing issue, worsening over time
Symptoms owners cite: Cowl panel trim crumbles; Loud humming or bee-humming noise at 55+ mph; Noise drowns out radio and music; Panel deteriorates when touched; Bonding adhesive unsuccessful
Repairs/costs cited: Dealer suggested taping; not effective. Bonding substance from parts store unsuccessful.
Recalls/TSBs owners mention: Dealer acknowledged as common problem but no fix offered.
Front fender flare detachment
Front right fender flare detaches from vehicle body during highway driving at 50 mph and flies over windshield. Could have caused accident or injury.
When: During highway driving at 50 mph
Symptoms owners cite: Fender flare detaches from vehicle; Flare flies over windshield; Loss of vehicle body panel integrity
Repairs/costs cited: Trim piece lost.
Recalls/TSBs owners mention: No response documented.
Paint bubbling and delamination (hood and exterior)
Paint bubbles and delaminates in multiple locations on hood front rim and other exterior surfaces. Occurs even outside warranty period. Jeep refuses warranty coverage citing expired 5-year limit.
When: After 5 years/warranty expiration; some at unspecified mileage
Symptoms owners cite: Paint bubbles on hood and exterior; Paint peeling and delaminating; Multiple locations affected; Occurs on known defective component
Repairs/costs cited: Not covered; owner responsible for repair cost.
Recalls/TSBs owners mention: Warranty coverage denied due to age of vehicle despite acknowledged defect.
Water intrusion into cabin (body seal leak)
Water leaks into passenger compartment through body seals. Drained 2 gallons of fluid from interior. Causes window fogging and interior freezing. Mechanic identified body seal leak as root cause.
When: Unspecified mileage
Symptoms owners cite: Water present in passenger front carpet; Windows fog from interior moisture; Windows freeze from inside; Body seal leak
Repairs/costs cited: Mechanic drained 2 gallons of fluid and identified body seal leak; repair details not specified.
Recalls/TSBs owners mention: No response documented.
Airbag non-deployment in crashes
Airbags fail to deploy in multiple serious crashes including head-on collisions, near-totaling impacts, and wildlife strikes at highway speeds. Multiple crashes documented where airbags should have deployed given severity of impact.
When: During serious accidents and high-speed collisions
Symptoms owners cite: No airbag deployment in head-on crash; No deployment in multi-vehicle collision (force pushed radiator to engine block); No deployment in high-speed wildlife strike at 80 mph; No deployment despite violent nature of crash causing frame twisting and all-corner damage
Repairs/costs cited: Vehicles totaled; injuries sustained due to non-deployment (broken nose, herniated disc, rotator cuff injury).
Recalls/TSBs owners mention: No manufacturer response documented for airbag failures.
Forward collision warning system false activation
Collision Avoidance System activates brakes without cause while traveling forward, creating startling and dangerous situation. Owner nearly rear-ended by other drivers due to unexpected braking.
When: During normal forward driving
Symptoms owners cite: System slams on brakes without cause; Unprompted emergency braking; Startling to driver and following traffic; Creates near rear-end collision risk
Repairs/costs cited: No repair details documented.
Recalls/TSBs owners mention: No response documented.
Brake noise and accelerated wear (rotor grooving)
Brakes squeak and wear into rotor grooves on brand new vehicle. Occurs at low mileage despite premium trim level.
When: Brand new vehicle
Symptoms owners cite: Brake squeaking; Grooves worn into rotors; Premature wear despite new condition
Repairs/costs cited: Repairs needed for rotors; cost not specified.
Recalls/TSBs owners mention: No response documented.
Front bumper fit and retention issues
Front bumper does not fit correctly to vehicle body. In rollaway incident, front bumper became dislodged and smashed. In other crashes, bumper hangs off or is damaged easily.
When: Since delivery; worsens with impacts
Symptoms owners cite: Front bumper does not fit correctly at delivery; Bumper dislodges when vehicle rolls away; Bumper hangs off after crash; Poor body panel alignment
Repairs/costs cited: Bumper damage documented in rollaway incident; no repair cost specified.
Recalls/TSBs owners mention: No response documented.
Chrome cup holder trim de-lamination (sharp edge hazard)
Chrome trim around center console cup holder de-laminates from plastic backing, creating sharp razor-like edge. Owner cut hand inserting/retrieving beverage while driving, creating distraction hazard.
When: 34k miles on 50k vehicle
Symptoms owners cite: Chrome trim peels from cup holder; Sharp edge created on interior trim; Cuts hand when inserting/retrieving items; Interior falling apart at low mileage
Repairs/costs cited: Not repaired; no parts or costs specified.
Recalls/TSBs owners mention: Customer care declined to assist per owner.
Liftgate latching failure (intermittent)
Power liftgate fails to latch intermittently. Recall parts unavailable, exceeding reasonable timeframe for repair.
When: 15k miles
Symptoms owners cite: Liftgate fails to latch; Intermittent failure
Repairs/costs cited: Parts unavailable; vehicle not repaired.
Recalls/TSBs owners mention: NHTSA Campaign 15V393000 (Structure) issued but parts unavailable. Manufacturer exceeded reasonable repair timeframe.
Vehicle fire (spontaneous combustion)
Vehicle caught fire after sitting parked for 2.5 hours with no external cause. Front end and interior completely damaged.
When: After vehicle parked for 2.5 hours
Symptoms owners cite: Vehicle ignites spontaneously while parked; Complete front end damage; Interior fire damage; No documented external cause
Repairs/costs cited: Vehicle totaled.
Recalls/TSBs owners mention: No response documented.
Fender molding and trim separation/peeling
Fender moldings peel off vehicle. Poor quality trim attachment on premium-priced vehicle.
When: Since purchase
Symptoms owners cite: Moldings peel off fenders; Trim separation from body
Repairs/costs cited: Replacement moldings needed; cost not specified.
Recalls/TSBs owners mention: No response documented.
Recall parts unavailability (extended delays)
Multiple owners report recall parts unavailable for extended periods exceeding reasonable timeframe (6+ weeks estimate). Manufacturers could not provide estimated delivery dates. Affects multiple NHTSA campaigns.
When: At time of recall notification
Symptoms owners cite: Parts not available when recall issued; No estimated delivery date provided; Delays exceed 6+ weeks; Vehicles unable to be repaired
Repairs/costs cited: Repairs unable to be completed due to parts availability.
Recalls/TSBs owners mention: Manufacturer unable to provide parts; could not estimate repair timeline. NHTSA campaigns 14V636000, 15V393000, 15V461000, 15V509000 affected.
Synthesized from 46 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 0 most recent
Had body trouble with your 2014 Jeep Grand Cherokee?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the body problem on the 2014 Jeep Grand Cherokee?
It's a meaningful issue. 46 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,500.
At what mileage does the body typically fail?
Across the 25 complaints that reported odometer mileage, most body failures cluster between 15,000 and 58,000 miles, with the median around 31,600. A quarter of owners report trouble before 15,000; a quarter make it past 58,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to body?
No active recalls currently cover body issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2014/Jeep/Grand Cherokee.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.