Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
full bulletin at NHTSA ↗2015 Jeep Grand Cherokee body problems
severe Owners of the 2015 Jeep Grand Cherokee have filed 16 NHTSA complaints about the body, typically surfacing around 63,000 miles at roughly $1,500 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See body across all vehicles →
Failure mileage
Complaints
16
Recalls
0
Avg fix
$1,500
| Model year | body complaints |
|---|---|
| 2011 Grand Cherokee | 28 |
| 2012 Grand Cherokee | 14 |
| 2013 Grand Cherokee | 6 |
| 2014 Grand Cherokee | 46 |
| 2015 Grand Cherokee (this page) | 16 |
| 2016 Grand Cherokee | 6 |
| 2017 Grand Cherokee | 7 |
| 2018 Grand Cherokee | 7 |
| 2019 Grand Cherokee | 5 |
5crashes
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering body on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
full bulletin at NHTSA ↗Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
full bulletin at NHTSA ↗Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
full bulletin at NHTSA ↗Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners report a dangerous pattern with the electronic shift mechanism: vehicles fail to properly engage or hold Park, or shift out of Park while parked and unattended. Multiple owners describe coming out to find their vehicle already rolling—one struck a house, another nearly hit a garage. The shift lever itself is described as overly sensitive, flipping between Drive, Reverse, and Neutral from inadvertent contact. Combined with transmission lag (vehicle slow to engage gear with sudden lurching when it finally does), these issues create real accident scenarios, especially in stop-and-go traffic or on inclines.
The panoramic sunroof presents two distinct problems: spontaneous glass explosions at highway speed with no external cause or impact, and loose track components causing persistent tapping from the headliner. Two owners experienced full sunroof shattering while driving at 60 mph on clear days.
Other body-level concerns include water intrusion at the rear quarter panel and roof seam, paint bubbling and corrosion on the hood at the paint-to-aluminum interface, clicking door hinges that cause doors to self-close, and headrest restraint systems deploying without occupants or impact. Two owners with recall notice 15V393000 (Structure) could not get repairs completed due to parts unavailability.
Same Jeep Grand Cherokee body reports on nearby years: 2012 · 2014
Failure modes owners describe
Electronic shift mechanism fails to engage or hold Park
Owners report the transmission electronically shifts out of Park without driver input, or fails to engage Park when selected. Vehicles roll freely while parked on level ground with driver believing the vehicle is secured. Occurs after exiting vehicle.
When: While parked; also reported during low-speed driving in traffic
Symptoms owners cite: Vehicle rolls backward or forward while parked and driver has exited; Park engagement fails, vehicle remains in Reverse or Neutral; Shift lever is overly sensitive and flips between Drive, Reverse, and Neutral inadvertently (e.g., from elbow contact)
Transmission lag and harsh engagement
Vehicle fails to engage gear promptly or jerks violently when transmission finally catches. Events occur most frequently in stop-and-go traffic or on inclines, creating safety hazards.
When: Low-speed traffic, hills
Symptoms owners cite: Long delay before vehicle engages in gear after driver selects Drive; Vehicle lunges or jerks forward abruptly when transmission finally engages; Inconsistent engagement behavior
Panoramic sunroof spontaneous failure
Sunroof glass spontaneously shatters or explodes while vehicle is in motion on highways at normal speeds, with no external impact, debris, or extreme temperature conditions reported by owners.
When: While driving at highway speed (60 mph reported)
Symptoms owners cite: Loud explosive sound (gunshot-like) from roof area; Sunroof glass spontaneously shatters without external cause; Occurs on clear days with no contributing factors
Panoramic sunroof tapping noise from loose track components
Tapping or rattling noise emanates from headliner area during driving on uneven surfaces or roads with small bumps. Owners and dealership personnel attribute this to loose plastic or metal track components striking the body or glass.
When: While driving on uneven surfaces or paved roads with bumps
Symptoms owners cite: Tapping noise from underneath headliner; Noise increases on uneven or bumpy road surfaces; Dealership confirmed this is a common complaint
Recalls/TSBs owners mention: Dealership acknowledged this as a common complaint regarding the panoramic sunroof
Headrest active-safety system unwanted deployment
Headrest restraint system (active safety component) deployed on two separate occasions without occupants in vehicle and without incident. First deployment occurred at 60,000 miles; second deployment 12 months and 12,000 miles later.
When: 60,000 miles first incident; 72,000 miles second incident
Symptoms owners cite: Headrest restraint system deploys without vehicle impact or occupants present; Occurs on both driver and passenger sides
Repairs/costs cited: FCA declined warranty coverage for repairs
Recalls/TSBs owners mention: FCA refused to cover repairs; owner requests recall
Water intrusion at rear quarter panel and roof seam
Water leaks into trunk area from the seam where passenger rear quarter panel meets roof during rain. No prior leaks or damage reported; owner suspects seal failure.
When: During rain while vehicle parked
Symptoms owners cite: Water flows rapidly into trunk from roof/quarter panel junction; Leak originates at passenger rear quarter panel and roof seam area
Hood paint bubbling and corrosion
Paint on front hood bubbles and begins to rust, specifically where painted sections wrap underneath hood and meet aluminum components. Owner maintains vehicle carefully and suspects factory defect from rust present at paint time or electrical charge damage.
Symptoms owners cite: Paint bubbling on front hood, particularly at paint/aluminum interface; Rust beginning to form in bubbled areas; Defect appears on well-maintained vehicle
Door hinge degradation and self-closing
Driver and passenger side door hinges produce clicking noises when opening and closing. Doors close on their own rapidly unless opened fully, indicating hinge wear or failure.
Symptoms owners cite: Clicking sound from door hinges during operation; Doors self-close unless opened to full position; Affects both driver and passenger side doors
Recall repair parts unavailability
Owners received NHTSA recall notice 15V393000 (Structure) but dealerships could not complete repairs because required parts were unavailable. Manufacturer exceeded reasonable timeframe for repair availability. No actual failures reported by these owners.
Symptoms owners cite: Recall repair parts unavailable from dealership; Extended delay in manufacturer providing parts
Recalls/TSBs owners mention: NHTSA Campaign 15V393000 (Structure) issued but parts unavailable for extended period
Battery access difficulty
Battery mounted under passenger seat creates significant access challenges. Dealership mechanic unable to remove battery for service or replacement.
Symptoms owners cite: Battery very difficult to access; Dealership mechanic unable to remove battery
Synthesized from 16 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 0 most recent
Had body trouble with your 2015 Jeep Grand Cherokee?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the body problem on the 2015 Jeep Grand Cherokee?
It's a meaningful issue. 16 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,500.
At what mileage does the body typically fail?
Across the 11 complaints that reported odometer mileage, most body failures cluster between 10,000 and 72,000 miles, with the median around 63,000. A quarter of owners report trouble before 10,000; a quarter make it past 72,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to body?
No active recalls currently cover body issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2015/Jeep/Grand Cherokee.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.