Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how
full bulletin at NHTSA ↗2015 Ford Fusion body problems
moderate Owners of the 2015 Ford Fusion have filed 24 NHTSA complaints about the body, typically surfacing around 90,000 miles at roughly $1,500 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See body across all vehicles →
Failure mileage
Complaints
24
Recalls
0
Avg fix
$1,500
| Model year | body complaints |
|---|---|
| 2011 Fusion | 49 |
| 2012 Fusion | 77 |
| 2013 Fusion | 160 |
| 2014 Fusion | 71 |
| 2015 Fusion (this page) | 24 |
| 2016 Fusion | 39 |
| 2017 Fusion | 4 |
1crash
When does it fail?
Of the 24 body complaints filed for the 2015 Ford Fusion, here's the actual mileage breakdown — failures cluster heaviest at 25,000-50,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA body complaint has been filed on this vehicle in over 6 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering body on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using
full bulletin at NHTSA ↗This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
full bulletin at NHTSA ↗Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
full bulletin at NHTSA ↗Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
The dominant complaint across these 24 reports is door latch failure. Owners describe latches that won't catch the striker plate, remain stuck in the open position, or lose spring tension. Doors swing open during turns or while driving at highway speeds; one owner had a rear door fly open at 55 mph. Multiple owners had to tie doors shut with belts or rope to get home safely. The failure happens across all mileage ranges—from 21,000 miles on up—and sometimes while the car sits parked.
Ford issued NHTSA recall 20V177000 for latch/lock problems, but owners report their VINs were excluded from coverage despite having the exact same symptoms as recalled vehicles. Dealers confirmed this pattern: other Fusions got free latch replacement under recall while these owners were denied. One owner was quoted $535 out of pocket; another filed a claim that never received a response after two weeks.
Secondary issues include a broken exterior door handle that pulls away and won't reseat, trunk water leaks traced to broken factory welds, dust entering the cabin through rear door seals despite multiple dealer visits, dashboard warping that interferes with defroster function, and cabin noise when the rear window is open. Dealers either denied repairs were possible or refused to address them.
Same Ford Fusion body reports on nearby years: 2012 · 2013 · 2014 · 2016
Failure modes owners describe
Door latch failure—latch does not catch/hold
Door latch mechanism fails to engage or hold the striker plate, preventing secure closure. Owners report latches stuck in open position, loss of spring tension, and bent/crooked latch levers. Some latches work manually if forced but won't hold under normal operation.
When: Occurring across a wide range of mileages (as low as 21,000 miles to 126,000 miles) and throughout ownership; some failures happened while stationary, others while driving.
Symptoms owners cite: Door will not latch closed; Latch stuck in open position; Loss of spring resistance in latch mechanism; Door swings open during turns or while driving; Door-open warning light and chime activate when door is latched; Manual pressure required to close latch, but won't hold once released; Latch lever bent or crooked
Repairs/costs cited: Dealership latch replacement required. Some owners report dealers charged $535 out of pocket after warranty expiration. Dealer parts replacement confirmed in some cases.
Recalls/TSBs owners mention: Ford issued NHTSA Campaign 20V177000 (Latches/Locks/Linkages) for affected models, but many 2015 Fusion VINs were not included in the recall despite identical symptoms. Owners report Ford denied warranty coverage and recalls based on VIN exclusion. Dealer unwillingness to perform preventive replacement even when owners notified of recall eligibility.
Door handle breakage—external handle pulls away
Exterior door handle becomes loose, sticks, or pulls away from the door frame, preventing normal operation. Handle will not reseated when pushed back in.
When: Handle sticking for days before complete failure.
Symptoms owners cite: Door handle sticking; Handle pulls away from door when opened; Handle will not push back into door; Unable to open door from outside; must open from inside
Trunk water leak from broken factory welds
Water intrusion into trunk and rear interior due to broken factory welds in the upper trunk structure. Owner documented leak with video evidence of water pouring in during hose test.
When: Discovered after rain; prolonged exposure led to standing water in wheel well and soaked carpet.
Symptoms owners cite: Wet rear floor and back seat; Soaked trunk carpet and wheel well; Standing water visible in wheel well; Water pouring in when rear end sprayed with water hose
Repairs/costs cited: Owner located leak source at broken factory welds in top of trunk via video inspection. Dealer disputed findings despite video evidence.
Dust/air intrusion at rear door seals
Dust and outside air entering the vehicle interior through gaps at the rear door seals. Occurs while driving on unpaved roads; dust visible floating inside the cabin.
When: Ongoing since September 2014; persists despite multiple dealer visits (Riverside Ford Macon, GA; Dublin Ford Dublin, GA).
Symptoms owners cite: Dust visible in air inside cabin while driving on dirt roads; Dust accumulation on floor and back seat; Air leakage at rear door seals
Repairs/costs cited: Both dealers stated no repair available for this issue. Dealers documented the problem with photographs but offered no solution.
Dashboard warping and windshield interference
Dashboard panel warps and sinks unevenly across the windshield line, interfering with defroster vent function and creating contact with windshield.
Symptoms owners cite: Dashboard warping; Defroster vents blocked and unable to clear windshield properly; Dashboard rubbing on windshield; Squeaking noise from dashboard-windshield friction while driving; Dashboard sunken unevenly across windshield line
Rear window pressure noise
Loud knocking noise occurs when rear window is open, caused by cabin pressure dynamics that worsen with vehicle speed.
When: At 126,000 miles; failure recurred on multiple occasions.
Symptoms owners cite: Loud knocking noise when rear window is open; Noise increases in intensity at higher speeds (55 mph+); Pressure-related resonance in cabin
Repairs/costs cited: Dealer unable or unwilling to repair; issue not resolved.
Synthesized from 24 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 1 most recent
Driving from ca to co for christmas. While driving down the road, the "door open" light came on and the chime sounded as locked left rear door opened!! Unacceptable for a company that has made vehicles for over 100 years! I did a google search on the problem looking for a fix. I found a recall for years 2013-2014 only. No recall for my 2015, when it is obvious the cost saving measures still…
Had body trouble with your 2015 Ford Fusion?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the body problem on the 2015 Ford Fusion?
It's a documented issue but not catastrophic. 24 complaints have been filed. Repairs average $1,500 and most owners catch it before it causes a breakdown.
At what mileage does the body typically fail?
Across the 14 complaints that reported odometer mileage, most body failures cluster between 39,000 and 102,727 miles, with the median around 90,000. A quarter of owners report trouble before 39,000; a quarter make it past 102,727. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to body?
No active recalls currently cover body issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2015/Ford/Fusion.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.