The steering wheel became loose and has very much play almost about to fall off. It wouldn't surprise me if it did.
2015 Ford Fusion owner complaints
1,044 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
steering 8 complaints shown
I have lost power steering in the vehicle. The dash is popping up Service Advance Trac and Hill assist unavailable. I was looking into sensors and rack and pinion when I seen a recall, 19S26, which was listed for 2013-2016 ford fusions and Lincolns, but the recall isn’t specific to my VIN. As of now, the dealership of course won’t fix what is an expensive repair, although it does appear that my car should be included. The information cited salt corrosion in winter as a contributor. It is now late December in Northeast Ohio.
Tl* the contact owns a 2015 Ford fusion. The contact stated that upon start of the vehicle, the power steering failed to operate as needed with the power steering assist failure warning message displayed on the instrument panel. The contact stated that excessive force was needed to steer the vehicle. The contact initially took the vehicle to an independent mechanic who did not have the proper tools to diagnose the failure. The vehicle was then taken to murray motors lock haven (910 bellefonte ave, lock haven, pa 17745) where he was informed that there were no recalls on the vehicle. Upon investigation, the contact discovered NHTSA campaign number: 15v250000 (steering) which he linked to the failure however, the VIN was not included. The manufacturer was not notified of the failure. The ve
Tl* the contact owns a 2015 Ford fusion. After starting the vehicle, the contact discovered that the steering wheel assembly was not secured properly. The steering wheel felt very loose and would move from side to side, and up and down. While operating the vehicle, the steering became more difficult to control due to the failure. The vehicle was not diagnosed or repaired. The manfacturer and dealer were not notified. The failure mileage was 75,000.
My vehicle has stalled multiple times during motion and when it was in stationary. There was a message popping up on the dashboard saying "transmission not in park", I took it to multiple dealers to see if they can find the issue and all of them said that their computer isn't detecting the issue that I'm having. So they can't duplicate my concern. I even opened up a lemon law case in nj so hopefully they can help me. *tr
I was driving back from grocery shopping when I lost control over steering. The moment when I lost control was during my slight right turn moving at speed of about 30mph I did not know what happened at the moment because I was more focused to not hit anyone presenr at that moment on the road. Good thing is that school across the road was closed because timing when this happen was around the time when parents usually pick their kids for school. After I parked car I investigate to see what had happen. There were three messages indicating that something was wrong: 1. Steering assist fault - service required, 2. Service advancetrac and 3. Hill start assist not available. I was searching today to see other people experiance and results were positive a lot of cases like this one. Things that all
Electric power assist system failure. Car hard to turn.
The contact owns a 2015 Ford Fusion. The contact stated that while operating the vehicle, a knocking noise was present coming from the front of the vehicle. The vehicle was towed to the local mechanic who diagnosed that the steering gear motor had completely separated from the rack and pinion. The contact indicated that the bolts securing the electric power steering gear motor attachment had failed due to corrosion. The power steering gear motor and bolts were replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V632000 (Steering). The failure mileage was 102,000.
brakes 2 complaints shown
Tl* the contact owns a 2015 Ford fusion. While driving 25 MPH, the driver's side brake line malfunctioned. The brake pedal was very loose and traveled to the floorboard. The contact was able to pull into a parking lot and bump against a curb to stop the vehicle. The vehicle was towed to an independent mechanic who repaired the driver's side brake line that was leaking brake fluid. The failure recurred with the passenger side brake line, which was also repaired by the same mechanic. In addition, the check engine indicator illuminated. The mechanic changed a coil pack on cylinder number four on the engine, but the failure recurred the following. The contact stated that the engine shook and excessive smoke poured out of the exhaust pipe. The vehicle was taken to riverside Ford (2089 riverside
The contact owns a 2015 Ford Fusion. The contact stated while driving at approximately 30 MPH, the contact became aware that there was fluid leaking from the rear brakes. The brake warning light was illuminated. The vehicle was taken to a tire shop, and the contact was informed that the brake fluid was leaking, and the rear brake assembly needed to be replaced. The vehicle was repaired. The local dealer was not contacted. The manufacturer was contacted and provided no additional assistance. The approximate failure mileage was 95,000.
powertrain 2 complaints shown
Tl* the contact owns a 2015 Ford fusion hybrid. When the contact depressed the brake pedal to shift from park into drive to start the ignition, she was unable to shift gears and "parking gauge engaged" appeared. The contact also heard an abnormal noise coming from the vehicle. The vehicle was towed to suntrup Ford kirkwood (located at 10340 manchester rd, kirkwood, mo 63122, (888) 856-2335), but they were unable to duplicate the failure. The contact stated that the dealer replaced the brake booster in october of 2018. On december 18, 2019, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 58,000. *ln*jb
The vehicle was stuck in drive while the gear shifter was freely moving and not engaging to put the vehicle in to any gear.
engine 2 complaints shown
Engine Coolant Overheating Warning.keeps coming on. Engine coolant sensor 1 code amd Cylinders 1 and 2 misfiring codes on reader. Having to replace coolant every couple days. Afraid engine will be damaged and possibly catch fire.
Engine overheats to cause enough damage to loose all compression and power then fail to restart mid-drive even at highway speeds in passing lanes next to a semi tractor trailer. Had to have vehicle towed in after walking ½ mile to gain enough service to call for help/tow truck. Engine then requires replacement to run.
visibility 1 complaint shown
Driver side sun visor fell off hinge and was dangling from wire that powers vanity mirror. Plastic part holding it up seems to have fallen off. No screws there. Had to hold it in one hand until I could pull over and figure out how to stow it.
other 1 complaint shown
Tl* the contact owns a 2015 Ford fusion. The contact stated that the vehicle exhibited multiple failures. The vehicle lost power independently and the brake pedal failed to engage while driving. Also, after fueling the vehicle, the engine failed to start. Furthermore, when the accelerator pedal was depressed, the vehicle would not accelerate. The vehicle was taken to elk grove Ford (9645 auto center drive, elk grove, ca 95757, (916) 478-7000) where it was determined that the windshield wiper fluid penetrated the brake fluid. The brake lines, calipers, and the battery were replaced twice; however, the repairs did not correct the failures and the vehicle continued to stall. The vehicle was taken back to the dealer, but they could not duplicate the failures. The manufacturer was not contacted
electrical 1 complaint shown
I took my car into the Ford dealer for service as the car's bluetooth wouldn't pair to my cell phone. The issue began about two months ago. The dealer determined that the apim module needs replacing. The module is important for hands free communication while driving.
seatbelts 1 complaint shown
When my petite wife sits in the passenger seat the airbag remains off. She is 5'1, approximately 100lbs. The dealer stated the car was designed that way and did not want to look into the issue. We had the same problem with our 2010 Subaru legacy, though I never reported it. Is this correct? Are the front passenger airbags for this car designed and tested not to go off for someone her size?
body 1 complaint shown
Driving from ca to co for christmas. While driving down the road, the "door open" light came on and the chime sounded as locked left rear door opened!! Unacceptable for a company that has made vehicles for over 100 years! I did a google search on the problem looking for a fix. I found a recall for years 2013-2014 only. No recall for my 2015, when it is obvious the cost saving measures still apply. I had to tie the door closed with the seatbelt, but it's not tight enough to keep the warnings off. No one can sit in the back seat due to seatbelts being used! We are afraid the other door latches will soon fail as well. We still have to drive back to ca! *dt *dl
suspension 1 complaint shown
If I crank the car soon after cutting it off, (while it's still warm) engine sputters then quits, as if it isn't getting enough fuel. So when getting gas, I have to hold down the gas pedal or engine quits. As soon as I start pumping, the engine starts choking. I can't turn off the ignition while pumping gas because it won't stay cranked once I try to drive away unless I rev the RPM's up really high for a period of time. I've had it looked at several times and no one can figure out what's wrong. This has been an ongoing problem for over a year. And now white smoke billows out of the tail pipe when it's cranked. Second problem....electrical. Some of the steering wheel buttons, such as cruise and hands-free calling stop working over time. Third problem.... Front cv joints wear out way too