Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
full bulletin at NHTSA ↗2015 RAM Promaster City electrical problems
moderate 20 complaints filed with NHTSA · avg repair $850 · see electrical across all vehicles →
Failure mileage
Complaints
20
Recalls
0
Avg fix
$850
1fire
When does it fail?
Of the 20 electrical complaints filed for the 2015 RAM Promaster City, here's the actual mileage breakdown — failures cluster heaviest at 25,000-50,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Electrical accounts for 23% of all owner complaints filed against this vehicle, across 5 categories tracked.
No new NHTSA electrical complaint has been filed on this vehicle in over 5 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
MIL/check engine lamp comes on after performing U90 recall PCM software update.
full bulletin at NHTSA ↗MIL/check engine lamp comes on after performing U90 recall PCM software update.
full bulletin at NHTSA ↗Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
full bulletin at NHTSA ↗Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
The 2015 RAM ProMaster City's electrical system triggers repeated, dangerous failures across the fleet. The most critical issue is unprovoked engine stalling at highway speeds, where the vehicle loses power, warning lights flash, and owners report needing to coast to the shoulder. Multiple owners describe restarting after sitting, only to have the stall recur days or weeks later. One owner experienced it ten times in two weeks. Dealers have been unable to diagnose or repair the underlying fault, citing parts unavailability and VIN lookup disputes even when recalls directly match the symptoms.
Cooling fan seizures present a fire hazard. One parked, unattended vehicle caught fire; others report overheating, burning smells, and blown fuses. NHTSA Recall 19V-818 was issued for this exact failure mode, but dealer parts remain unavailable and some refuse service claiming the VIN is not on the recall list—despite owners experiencing the failure.
Secondary electrical issues compound the problem: TPMS warning lights cycle on and off unpredictably over 40,000 miles; instrument clusters flash all warning lights at once or display false information; battery terminals loosen repeatedly; and the body control module fails at 23,000 miles with warranty denied. One owner had his van in the shop seven months out of one year, returning five separate times for the same unresolved electrical fault.
Same RAM Promaster City electrical reports on nearby years: 2017
Failure modes owners describe
Engine stalling and loss of electrical power
Engine stalls without warning during driving at various speeds. Vehicle loses power, dashboard warning lights illuminate (check engine, transmission service), and driver must pull over. Vehicle restarts after sitting or cycling ignition, but failure recurs intermittently.
When: Various mileages from 7,122 to 15,000 miles reported; occurs randomly during freeway and local driving
Symptoms owners cite: Sudden engine stall while driving; Loss of engine power; Check engine light illuminated; Transmission service warning message; Red warning symbol on dash; Vehicle cannot accelerate beyond 15-20 MPH after stall; Dash readout shows neutral when in park
Codes mentioned: 15V799000
Repairs/costs cited: One owner's AAMCO technician identified range sensor and wiring harness issue (recall S55/NHTSA 16V-529); however, dealer disputed applicability to that VIN despite matching make, model, year. One owner reported dealer unable to diagnose or repair. One owner experienced recall delay due to parts unavailability.
Recalls/TSBs owners mention: NHTSA Campaign 15V799000 (Electrical System) issued; parts delayed/unavailable for recall completion; dealer responses inconsistent regarding VIN eligibility and repair coverage
Engine cooling fan malfunction and fire risk
Engine cooling fan stalls, seizes, or malfunctions, causing blown fuses, overheating, burning smell, and potential fire. One vehicle caught fire while parked unattended. Fan motor thermal degradation risk.
When: Early ownership; one failure at various highway speeds; one parked vehicle fire after 5-hour period
Symptoms owners cite: Cooling fan seizes or stalls; Blown fuses in cooling fan circuit; Overheating engine; Burning smell from engine bay; Limp mode activated; Vehicle fire (unattended parked vehicle); Erratic fan operation during driving
Codes mentioned: 19V-818
Repairs/costs cited: Factory replacement cooling fan module required per recall. One owner replaced fan and fuses. Another owner reports radiator fan part 68360299AA failure at 42,000 miles; warranty denied. Dealer parts availability issues reported—one dealer stated unable to obtain replacement part.
Recalls/TSBs owners mention: NHTSA Recall 19V-818 (November 2019) issued for cooling fan stall/seizure risk resulting in vehicle fire. Remedy: replace engine cooling fan module. VIN lookup disputes and parts unavailability reported by owners; some dealers claim VINs not on recall list despite matching problem symptoms.
TPMS (tire pressure monitoring system) malfunction
Tire pressure monitoring system warning light illuminates intermittently without actual tire pressure issues. Light cycles on and off unpredictably despite proper tire pressure. One owner reports sensor replacement did not resolve underlying electrical issue, and subsequent low-pressure events go undetected.
When: Continuous throughout ownership; one case over 40,000 miles
Symptoms owners cite: TPMS warning light on intermittently; Light cycles on for weeks then off for weeks; No correlation between light status and actual tire pressure; Tire pressure verification shows normal levels; After sensor replacement, light no longer illuminates even with genuinely low pressure
Repairs/costs cited: One owner had tire sensor replaced by dealer, but issue persists as electrical malfunction rather than sensor hardware. Owner concerned replacement masked underlying electrical fault.
Dashboard warning lights and instrument cluster failures
Multiple dashboard warning lights flash or illuminate erratically without corresponding actual vehicle faults. Instrument cluster provides incorrect information, erratic speed display, and false warning messages. One cluster required replacement and reprogram due to manufacturing defect.
When: Early ownership and throughout operation; one cluster replacement delayed 82 days
Symptoms owners cite: All dashboard lights flashing simultaneously; Speedometer/odometer display erratic; Incorrect warning messages; Unable to set cluster functions; Repeated light illumination despite fault clearing
Repairs/costs cited: One owner waiting 82 days for new instrument cluster replacement with odometer mileage reprogrammed. Dealer retention of vehicle required during reprogram. One case involved 5th repair attempt in one year for same electrical issue.
Battery and charging system connection failures
Vehicle stalls due to apparent loose or intermittent battery connection. Owner can temporarily restore operation by wiggling battery wire, but stalling recurs. Pattern suggests loose terminal or corroded connection rather than battery failure.
When: Failure occurs 6+ times in 2-week span reported
Symptoms owners cite: Engine stalls while driving; Vehicle restarts after battery connection is wiggled; Repetitive stalling after temporary fix; No permanent repair holds
Repairs/costs cited: Owner field-fixed temporarily by wiggling battery wire; no formal dealer repair reported
Engine ignition/cranking failure
Engine will not crank or turn over when ignition switch is activated. Vehicle becomes inoperative and requires replacement parts on extended backorder.
When: Reported with 300+ parts on backorder across fleet
Symptoms owners cite: Engine does not crank when ignition activated; Complete loss of starting capability
Repairs/costs cited: Parts on backorder; owner waiting 3+ weeks with no parts availability; indicates widespread part shortage affecting multiple vehicles
BCM (Body Control Module) failure
Body control module fails despite low mileage and early ownership. Dealer claims failure not covered under warranty despite vehicle being only 2 years old with 23,000 miles.
When: 23,000 miles, 2 years ownership
Symptoms owners cite: BCM malfunction
Repairs/costs cited: Dealer charged $355.75 diagnostic fee and denied warranty coverage; parts cost not disclosed
Recalls/TSBs owners mention: Dealer warranty denial despite vehicle age and mileage well within typical new vehicle warranty period
Synthesized from 20 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 3 most recent
Contacted dealer brandon Dodge on broadway and was informed they don't have the part and were unable to get the part and to contact them at a later date. ----- NHTSA recall number: opens new window takes away from VIN lookup section>19v-818recall date: november 15, 2019 manufacturer recall number: vb2 summary: a cooling fan stall / seizure event could lead to electrical overloading of…
Radiator fan 68360299aa fail and the warranty doesn't cover my vehicle has only 42 k miles and I see a lot of complains on the internet my vehicular le was running when this happen
My TPMS system has never worked reliably since new. It is on now and has been on intermittently for 40,000 miles. Typically it comes on and stays on for a week to a month and checking or adjusting tire pressure seems to have no effect on whether it is on or suddenly off for a month or two. I am concerned I might really have a failing tire or low pressure and because the light is on I cannot…
Had electrical trouble with your 2015 RAM Promaster City?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the electrical problem on the 2015 RAM Promaster City?
It's a documented issue but not catastrophic. 20 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.
At what mileage does the electrical typically fail?
Across the 13 complaints that reported odometer mileage, most electrical failures cluster between 22,800 and 53,584 miles, with the median around 40,000. A quarter of owners report trouble before 22,800; a quarter make it past 53,584. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to electrical?
No active recalls currently cover electrical issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2015/RAM/Promaster City.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.