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ProblemsByVinFile / 2015-RAM-PROMASTER-CITYNHTSA data synced 1 day ago
RAM
2015 RAM Promaster City problems
The 2015 RAM Promaster City has 87 NHTSA owner complaints and 4 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2015 RAM Promaster City has 87 NHTSA owner complaints and 4 recalls on file (U.S. federal records, as of August 2026). The most-reported system is powertrain at 25 complaints, typically surfacing around 61,025 miles (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.
Solid reliability overall. Common issues are concentrated in a few systems.
0
Critical
4
Severe
0
Moderate
Should you avoid this 2015 Promaster City?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Powertrain: 25 complaints, classified severe, failures cluster 35,000–106,000 mi
Reliability score 7.0/10 — around the segment average
4 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
Buying a used 2015 RAM Promaster City? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
powertrain — 25 owner reports
· tends to show around 61,025 mi · ~$2,500 to fix
electrical — 20 owner reports
· tends to show around 38,270 mi · ~$850 to fix
engine — 14 owner reports
· tends to show around 87,336 mi · ~$3,100 to fix
brakes — 7 owner reports
· tends to show around 78,106 mi · ~$450 to fix
⚠ The one to take seriously: powertrain is flagged
severe on this model
, showing up around 61,025 mi.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 4 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 7.0/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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When owners report each system failing, in actual miles — so you can see what's likely behind you,
what's due around now, and what to budget for next. Enter your mileage to mark where you are.
"Typical" = median owner-reported failure mileage from the NHTSA complaint record for this exact
year and model. Not a maintenance schedule — a heads-up on where this model's failures cluster.
What owners are saying
recent NHTSA-filed complaints · verbatim
2015 Promaster City· engine
The contact owns a 2015 Ram Promaster 3500. The contact stated that while driving 70-75 MPH, the DEF warning light was illuminated. The contact added DEF fluid to the tank and continued driving; however, a message indicating that the vehicle was in countdown mode or LIMP mode…
After first purchasing we noticed it tends to surge forward or stall out from time to time, and on a few occasions when putting it into drive, it sounds like a sledge hammer hit the engine. I have been to and called the local dealer in dunn nc and told them the issues and asked…
Contacted dealer brandon Dodge on broadway and was informed they don't have the part and were unable to get the part and to contact them at a later date. ----- NHTSA recall number: opens new window takes away from VIN lookup section>19v-818recall date: november 15, 2019…
Tl* the contact owns a 2015 Ram promaster city. The contact stated that the transmission gear shifted from drive or reverse to neutral, and locked into neutral several times. The dealer and manufacturer indicated that the vehicle was not included in NHTSA campaign number:…
Had a problem with your 2015 RAM Promaster City?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles
The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB
Trailer brake lights that are inoperative can increase the risk of a crash.
Fix: Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.
Mostly yes. With a reliability score of 7.0 out of 10 based on 87 owner complaints filed with NHTSA, the 2015 RAM Promaster City is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2015 RAM Promaster City?
The 2015 RAM Promaster City is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Powertrain: 25 complaints, classified severe, failures cluster 35,000–106,000 mi; Reliability score 7.0/10 — around the segment average; 4 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2015 RAM Promaster City?
Inspect the powertrain first — it's the most-reported issue on this model, with 25 owner complaints filed. Typical failure occurs around 61,025 miles. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2015 RAM Promaster City a good used car to buy?
It scores 7.0 out of 10 on our NHTSA-based read of 87 owner complaints. The main thing to watch is powertrain. Typical failure occurs around 61,025 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2015 RAM Promaster City?
Based on NHTSA records, the most-reported issue is powertrain, with 25 complaints filed. Typical failure occurs around 61,025 miles. Average repair cost runs about $2,500 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 61,025 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my RAM Promaster City has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2015 RAM Promaster City?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 87 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 1 day ago. Verify the raw federal record at
nhtsa.gov/vehicle/2015/RAM/Promaster City.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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