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ProblemsByVin File / 2015-RAM-PROMASTER-CITY
2015 · ram

ram Promaster City problems

0 safety recalls. 87 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
7.8 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
0
Severe
0
Moderate

Top trouble spots 5 categories with 3+ complaints

powertrain
25 reports · avg $2,500
severe
electrical
20 reports · avg $850
moderate
engine
14 reports · avg $3,100
moderate
brakes
7 reports · avg $450
moderate
lighting
3 reports · avg $250
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2015 Promaster City · engine
The contact owns a 2015 Ram Promaster 3500. The contact stated that while driving 70-75 MPH, the DEF warning light was illuminated. The contact added DEF fluid to the tank and continued driving; however, a message indicating that the vehicle was in countdown mode or LIMP mode…
12/31/2025 · NHTSA ODI #11707980.0
2015 Promaster City · engine
AFTER FIRST PURCHASING WE NOTICED IT TENDS TO SURGE FORWARD OR STALL OUT FROM TIME TO TIME, AND ON A FEW OCCASIONS WHEN PUTTING IT INTO DRIVE, IT SOUNDS LIKE A SLEDGE HAMMER HIT THE ENGINE. I HAVE BEEN TO AND CALLED THE LOCAL DEALER IN DUNN NC AND TOLD THEM THE ISSUES AND ASKED…
12/29/2016 · NHTSA ODI #10938654.0
2015 Promaster City · electrical
CONTACTED DEALER BRANDON DODGE ON BROADWAY AND WAS INFORMED THEY DON'T HAVE THE PART AND WERE UNABLE TO GET THE PART AND TO CONTACT THEM AT A LATER DATE. ----- NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION>19V-818RECALL DATE: NOVEMBER 15, 2019…
12/28/2020 · NHTSA ODI #11385304.0
2015 Promaster City · powertrain
TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. THE CONTACT STATED THAT THE TRANSMISSION GEAR SHIFTED FROM DRIVE OR REVERSE TO NEUTRAL, AND LOCKED INTO NEUTRAL SEVERAL TIMES. THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:…
12/27/2017 · NHTSA ODI #11056910.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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Likely repair cost in next 24 months
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Common questions

Is the 2015 RAM Promaster City reliable?

Mostly yes. With a reliability score of 7.8 out of 10 based on 87 owner complaints filed with NHTSA, the 2015 RAM Promaster City is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2015 RAM Promaster City?

Based on NHTSA records, the most-reported issue is powertrain, with 25 complaints filed. Average repair cost runs about $2,500 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my RAM Promaster City has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2015 RAM Promaster City?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 87 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 13 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with ram. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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