RAM Promaster City problems
87 owner complaints with NHTSA, no active recalls. Here's where owners say it breaks.
Solid reliability overall. Common issues are concentrated in a few systems.
Worth owning if you verify the specific issues below before you buy.
- Powertrain: 25 complaints, classified severe, failures cluster 35,000–106,000 mi
- Reliability score 7.8/10 — above the segment average
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Top trouble spots 5 categories with 3+ complaints
What owners are saying recent NHTSA-filed complaints · verbatim
The contact owns a 2015 Ram Promaster 3500. The contact stated that while driving 70-75 MPH, the DEF warning light was illuminated. The contact added DEF fluid to the tank and continued driving; however, a message indicating that the vehicle was in countdown mode or LIMP mode…
After first purchasing we noticed it tends to surge forward or stall out from time to time, and on a few occasions when putting it into drive, it sounds like a sledge hammer hit the engine. I have been to and called the local dealer in dunn nc and told them the issues and asked…
Contacted dealer brandon Dodge on broadway and was informed they don't have the part and were unable to get the part and to contact them at a later date. ----- NHTSA recall number: opens new window takes away from VIN lookup section>19v-818recall date: november 15, 2019…
Tl* the contact owns a 2015 Ram promaster city. The contact stated that the transmission gear shifted from drive or reverse to neutral, and locked into neutral several times. The dealer and manufacturer indicated that the vehicle was not included in NHTSA campaign number:…
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Common questions
Is the 2015 RAM Promaster City reliable?
Mostly yes. With a reliability score of 7.8 out of 10 based on 87 owner complaints filed with NHTSA, the 2015 RAM Promaster City is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2015 RAM Promaster City?
The 2015 RAM Promaster City is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Powertrain: 25 complaints, classified severe, failures cluster 35,000–106,000 mi; Reliability score 7.8/10 — above the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What's the most common problem on the 2015 RAM Promaster City?
Based on NHTSA records, the most-reported issue is powertrain, with 25 complaints filed. Typical failure occurs around 61,025 miles. Average repair cost runs about $2,500 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 61,025 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my RAM Promaster City has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2015 RAM Promaster City?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 87 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.