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2016 RAM Promaster City electrical problems

moderate 9 complaints filed with NHTSA · avg repair $850 · see electrical across all vehicles →

Failure mileage
Complaints
9
Recalls
2
Avg fix
$850

When does it fail?

Of the 9 electrical complaints filed for the 2016 RAM Promaster City, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.

0-25k
2 (66.7%)
25-50k
1 (33.3%)
50-75k
0 (0%)
75-100k
0 (0%)
100-125k
0 (0%)
125-150k
0 (0%)
150k+
0 (0%)

Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.

What stands out

All 2 active electrical recalls on this vehicle land at critical or severe — none classified moderate.

No new NHTSA electrical complaint has been filed on this vehicle in over 9 years — the issue may be aging out of the active population.

Related recalls

severe NHTSA 16E039000 April 28, 2016

Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB

Trailer brake lights that are inoperative can increase the risk of a crash.

Fix: Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.
severe NHTSA 16V253000 April 28, 2016

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016

Trailer brake lights that are inoperative can increase the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin S1408000384 Jan 2024

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

full bulletin at NHTSA ↗
Service Bulletin S2325000007 Sep 2023

MIL/check engine lamp comes on after performing U90 recall PCM software update.

full bulletin at NHTSA ↗
Service Bulletin S2325000007 Sep 2023

MIL/check engine lamp comes on after performing U90 recall PCM software update.

full bulletin at NHTSA ↗
Service Bulletin 9100226 Sep 2023

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

full bulletin at NHTSA ↗
Service Bulletin 9100226 Sep 2023

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

What owners are reporting 3 most recent

electrical · 2,500 mi · filed 12/19/2016

Tl* the contact owns a 2016 Ram promaster city van. While driving approximately 40 MPH, the engine stalled and the speed decreased without warning. The vehicle was towed to a dealer where it was diagnosed that the electronic stability control unit failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was…

electrical · 18,000 mi · filed 12/12/2017

Tl* the contact owns a 2016 Ram promaster. The contact stated that the vehicle experienced a complete loss of power while driving approximately 35 MPH. The failure occurred without warning. The contact stated that this was the second instance of this failure. The vehicle was towed to performance Chrysler Jeep Dodge Ram columbus (auto mall dr, columbus, oh), but was not diagnosed. The manufacturer…

electrical · 33,000 mi · filed 09/14/2018

Experiences dangerous stalling and loss of electrical power to engine during driving. This can cause a serious accident. This is specifically a symptom of one of the many recalls supposedly performed on this vehicle already. I believe the recall repair previously was not completed properly because I have experienced this 10 times in the past two weeks.

Had electrical trouble with your 2016 RAM Promaster City? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the electrical problem on the 2016 RAM Promaster City?

It's a documented issue but not catastrophic. 9 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.

At what mileage does the electrical typically fail?

Across the 8 complaints that reported odometer mileage, most electrical failures cluster between 18,000 and 101,700 miles, with the median around 72,400. A quarter of owners report trouble before 18,000; a quarter make it past 101,700. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.

What does it cost to fix?

Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to electrical?

Yes — 2 active recall(s) cover electrical issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2016/RAM/Promaster City. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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