Warranty Bulletin D-21-15 (X98) Driver and Passenger Sliding Door Power Lock Actuators - 2015 - 2017 Dodge Grand Caravan (RT) and 2015 - 2016 Chrysler Town & Country (RT)
full bulletin at NHTSA ↗2016 Chrysler Town and Country seatbelts problems
moderate Owners of the 2016 Chrysler Town and Country have filed 3 NHTSA complaints about the seatbelts at roughly $500 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See seatbelts across all vehicles →
Complaints
3
Recalls
0
Avg fix
$500
| Model year | seatbelts complaints |
|---|---|
| 2012 Town and Country | 7 |
| 2014 Town and Country | 9 |
| 2016 Town and Country (this page) | 3 |
What stands out
Of the 4 model years of Chrysler Town and Country we track for seatbelts problems, this one has the fewest owner complaints on file (3).
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering seatbelts on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Sliding Door Lock(s) Inoperative - X98 Warranty Extension This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may describe one or more of the following:Either one or both of the sliding door locks do not function. The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door. The doors can still be manually locked or unlocked.
full bulletin at NHTSA ↗Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
full bulletin at NHTSA ↗Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
full bulletin at NHTSA ↗Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 0 most recent
Had seatbelts trouble with your 2016 Chrysler Town and Country?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the seatbelts problem on the 2016 Chrysler Town and Country?
It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $500 and most owners catch it before it causes a breakdown.
At what mileage does the seatbelts typically fail?
Based on the 3 complaints filed, seatbelts issues most often appear around 113,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $500 for seatbelts repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to seatbelts?
No active recalls currently cover seatbelts issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2016/Chrysler/Town and Country.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.