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ProblemsByVin File / 2016-CHRYSLER-TOWN-AND-COUNTRY NHTSA data synced 4 days ago
2016 · Chrysler

Chrysler Town and Country problems

519 owners have filed defect reports on this one. That's not a small number. 1 active recall campaign on file.

0 5 10
Reliability score
6.8 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
1
Severe
0
Moderate
Should you avoid this 2016 Town and Country?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

powertrain
179 reports · fails ~88,920 mi · avg $2,500
moderate
electrical
92 reports · fails ~60,155 mi · avg $850
moderate
body
59 reports · fails ~63,425 mi · avg $1,500
moderate
engine
35 reports · fails ~76,570 mi · avg $3,100
moderate
airbags
14 reports · fails ~75,224 mi · avg $1,100
severe
steering
11 reports · fails ~66,000 mi · avg $700
moderate
cruise control
5 reports · fails ~50,000 mi · avg $600
moderate
brakes
3 reports · fails ~75,334 mi · avg $450
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2016 Town and Country's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2016 Town and Country?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2016 Town and Country · electrical Injury
On december 24, 2020 our right passenger side rear door malfunctioned and ended up trapping my toddlers head in between the door and vehicle frame. It was incredibly traumatic for all involved. Though the incident likely lasted less than a minute, it was a terrifying frantic…
2016 Town and Country · powertrain
My van will sporadically lose power and stall while driving down the road. I have to put in back in park to restart the van to continue on down the road. It's been scary driving with my 3 kids in the van. I'm afraid the stalling out is going to cause me to get into a collision.…
2016 Town and Country · powertrain
La van se quedo sin cambios de velocidad, sin fuerza; fue la trasmision la que se descompuso. Estaba en movimiento cuando sucedi esto.*dt*jb
12/29/2020 · at 98,500 mi · NHTSA ODI #11385376.0 · see powertrain pattern →
2016 Town and Country · powertrain
Pump Failure in Transmission. Transmission Pump locked up and stalled vehicle in road locked up wheels
View all 519 owner complaints →
Had a problem with your 2016 Chrysler Town and Country? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 1 of 1

severe NHTSA 16V044000 January 28, 2016

FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015

If the windshield dislodges during a crash, there is an increased risk of occupant injury.

Fix: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.

Common questions

Is the 2016 Chrysler Town and Country reliable?

It's got known weak points. With a reliability score of 6.8 out of 10 based on 519 owner complaints filed with NHTSA, the 2016 Chrysler Town and Country has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2016 Chrysler Town and Country?

The 2016 Chrysler Town and Country is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 6.8/10 — around the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2016 Chrysler Town and Country?

Based on NHTSA records, the most-reported issue is powertrain, with 179 complaints filed. Typical failure occurs around 88,920 miles. Average repair cost runs about $2,500 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 88,920 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Chrysler Town and Country has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2016 Chrysler Town and Country?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 519 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 4 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2016/Chrysler/Town and Country. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Chrysler. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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