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ProblemsByVin File / 2016-CHRYSLER-TOWN-AND-COUNTRY
2016 · Chrysler

Chrysler Town and Country problems

1 safety recall. 516 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
6.8 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
1
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

powertrain
178 reports · avg $2,500
moderate
electrical
92 reports · avg $850
moderate
body
59 reports · avg $1,500
moderate
engine
35 reports · avg $3,100
moderate
airbags
14 reports · avg $1,100
severe
steering
11 reports · avg $700
moderate
cruise control
5 reports · avg $600
moderate
brakes
3 reports · avg $450
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2016 Town and Country · electrical Injury
ON DECEMBER 24, 2020 OUR RIGHT PASSENGER SIDE REAR DOOR MALFUNCTIONED AND ENDED UP TRAPPING MY TODDLERS HEAD IN BETWEEN THE DOOR AND VEHICLE FRAME. IT WAS INCREDIBLY TRAUMATIC FOR ALL INVOLVED. THOUGH THE INCIDENT LIKELY LASTED LESS THAN A MINUTE, IT WAS A TERRIFYING FRANTIC…
12/30/2020 · NHTSA ODI #11385602.0
2016 Town and Country · powertrain
My van will sporadically lose power and stall while driving down the road. I have to put in back in park to restart the van to continue on down the road. It's been scary driving with my 3 kids in the van. I'm afraid the stalling out is going to cause me to get into a collision.…
12/29/2022 · NHTSA ODI #11499458.0
2016 Town and Country · powertrain
LA VAN SE QUEDO SIN CAMBIOS DE VELOCIDAD, SIN FUERZA; FUE LA TRASMISION LA QUE SE DESCOMPUSO. ESTABA EN MOVIMIENTO CUANDO SUCEDI ESTO.*DT*JB
12/29/2020 · NHTSA ODI #11385376.0
2016 Town and Country · powertrain
Pump Failure in Transmission. Transmission Pump locked up and stalled vehicle in road locked up wheels
12/28/2021 · NHTSA ODI #11445330.0

Estimate your repair exposure

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Active recalls showing 1 of 1

severe NHTSA 16V044000 28/01/2016

FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015

If the windshield dislodges during a crash, there is an increased risk of occupant injury.

Fix: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.

Common questions

Is the 2016 Chrysler Town and Country reliable?

It's got known weak points. With a reliability score of 6.8 out of 10 based on 516 owner complaints filed with NHTSA, the 2016 Chrysler Town and Country has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

What's the most common problem on the 2016 Chrysler Town and Country?

Based on NHTSA records, the most-reported issue is powertrain, with 178 complaints filed. Average repair cost runs about $2,500 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Chrysler Town and Country has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2016 Chrysler Town and Country?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 516 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 1 day ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Chrysler. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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