DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
full bulletin at NHTSA ↗2016 INFINITI QX60 airbags problems
severe Owners of the 2016 INFINITI QX60 have filed 11 NHTSA complaints about the airbags at roughly $1,100 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →
Complaints
11
Recalls
0
Avg fix
$1,100
| Model year | airbags complaints |
|---|---|
| 2014 QX60 | 22 |
| 2015 QX60 | 12 |
| 2016 QX60 (this page) | 11 |
| 2017 QX60 | 3 |
1crash
1injury
When does it fail?
Of the 11 airbags complaints filed for the 2016 INFINITI QX60, here's the actual mileage breakdown — failures cluster heaviest at 50,000-75,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Airbags accounts for 38% of every owner complaint on file for this vehicle — the dominant problem area across 3 categories tracked.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
full bulletin at NHTSA ↗R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs for a previously completed campaign (R1606). If the VIN displays QA campaign ID PC835, retailers should perform the procedure attached to this communication even if the National Service History indicates the remedy action was previously performed for the vehicle. VINs identified with this QA campaign ID are being inspected to ensure the recall remedy was performed and documented in accordance with INFINITIâs quality standards. ***** What Retailers Should Do **
full bulletin at NHTSA ↗DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. ï· Refer to SERVICE PROCEDURE on the next page. HINT: âOCSâ may also be referred to as âODSâ. 2. Perform â75-zero RESETâ.
full bulletin at NHTSA ↗AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Diagnostic Mode and needs to be returned to User Mode. ACTION 1. Use CONSULT-III plus to check for Air Bag DTCs and perform repairs as needed. 2. Return the Air Bag Diagnosis Sensor Unit to User Mode.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners of 2016 QX60s describe persistent issues with the Occupant Classification System (OCS) and broader airbag performance. The most common complaint is a passenger-seat OCS that flickers, stays constantly lit, or fails to detect adult occupants—creating a dangerous situation where the true presence of a small child could be masked by a continuous false warning. Dealer resets don't stick; the light returns within days. Several owners reference NHTSA Campaign 16V244000 (Air Bags recall), but their VINs aren't listed despite showing identical symptoms, and dealers refuse recall coverage as a result.
More alarming are actual failure modes: one owner's driver-side airbag didn't deploy during a side-impact collision at low speed, while side curtain bags deployed correctly. Another reported all three rows of side and curtain airbags deploying unexpectedly during normal driving with no collision.
Driver-side airbag warnings have also appeared, with one dealer recommending seatback replacement (described as costly) and noting they've seen the issue in multiple Infiniti models. When owners seek diagnostics or repairs, some face pushback—Infiniti refusing to investigate, or citing no warranty coverage for airbags. One shop quoted $400 to repair an unplugged switch. At mileages ranging from 40,000 to 123,000 miles, these are not isolated early-build anomalies.
Same INFINITI QX60 airbags reports on nearby years: 2014 · 2015
Failure modes owners describe
Occupant Classification System (OCS) sensor malfunction – passenger seat
The OCS fails to reliably detect adult passengers or occupancy status in the passenger seat, causing the airbag indicator light to flicker or remain constantly on even when the seat is empty. Some owners report the system detects an infant or child but not an adult.
When: Occurs intermittently during driving and after startup; reported from 40,000 miles onward; one owner experienced it since purchase date 08/06/2016.
Symptoms owners cite: Passenger airbag indicator light flickers on and off with no passenger present; Light remains constantly on (yellow warning) whether seat is occupied or empty; System fails to detect adult passengers when properly seated with seatbelt fastened; Inconsistent detection of occupancy status
Repairs/costs cited: Dealers have attempted resets of OCS module without lasting effect; OCS sensor replacement recommended by at least one dealer; owners report costs are out-of-pocket because VINs not listed in recall.
Recalls/TSBs owners mention: NHTSA Campaign 16V244000 (Air Bags) addresses OCS defect in 2016 Infiniti QX60, but many affected VINs are not listed in the recall campaign. Dealers refuse to perform repairs under recall coverage for non-listed VINs. One owner reports part unavailability delayed recall repair beyond reasonable timeframe.
Driver-side airbag failure to deploy in collision
During a low-speed side-impact collision, side airbags deployed but the driver-side airbag did not deploy. Occupants were taken to hospital; no physical injuries reported but emotional distress noted.
When: At 123,000 miles; occurred during collision event
Symptoms owners cite: Driver-side airbag did not deploy during side-impact collision; Side airbags deployed as expected
Repairs/costs cited: Vehicle towed to independent mechanic; repair status unknown at time of complaint.
Recalls/TSBs owners mention: Dealer initially stated no recalls on vehicle; upon owner investigation, failure linked to NHTSA Campaign 16V244000 (Air Bags).
Driver-side airbag warning light illumination
Air bag warning light illuminated on the dashboard. Dealer diagnostic confirmed driver-side airbag as source of warning. Vehicle has never been in an accident.
When: Began end of July/early August; approximately 30 days of warning lamp display at time of complaint; vehicle at 115,000 miles.
Symptoms owners cite: Air bag warning light blinking/illuminated on dashboard
Repairs/costs cited: Dealer recommended seatback replacement, described as costly repair. Dealer noted seeing this occur in several Infiniti models.
Recalls/TSBs owners mention: Not under any recalls; seatbelts covered under lifetime warranty but airbags are not.
Passenger-side OCS sensor malfunction
OCS sensor on passenger side requires replacement as diagnosed by dealer following warning light illumination.
When: At 40,000 miles
Symptoms owners cite: Air bag warning light illuminated
Repairs/costs cited: Dealer diagnosed need for front passenger-side OCS sensor replacement; vehicle not repaired at time of complaint.
Recalls/TSBs owners mention: Manufacturer confirmed no recall associated with VIN; owner linked failure to NHTSA Campaign 16V244000 (Air Bags), but VIN not included in recall.
Airbag sensor warning light (unspecified location)
Airbag warning light flashing or illuminated without specific location identified; one owner reports auto shop quoted $400 for switch replacement.
When: Timing not specified in some complaints
Symptoms owners cite: Airbag sensor light flashing or on; Light flashes whether passenger is in seat or not
Repairs/costs cited: One owner reports auto shop quoted $400 to fix unplugged switch; dealer refused diagnostics under warranty, requiring owner payment.
Recalls/TSBs owners mention: Infiniti refused to investigate one complaint and stated diagnostics are owner responsibility despite airbag-related nature.
Unexpected airbag deployment during normal driving
Side airbag on driver seat and ceiling curtain airbags on 2nd and 3rd rows deployed while vehicle was being driven, with no stated reason for deployment.
When: Timing not specified
Symptoms owners cite: Side airbag on driver seat deployed; Ceiling curtain airbags on 2nd and 3rd rows deployed; Deployed during normal driving with no reported impact or collision
Repairs/costs cited: No repair information provided
Synthesized from 11 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 9 most recent
Component: Air Bags / Occupant Classification System (OCS) Problem Description: The Occupant Classification System (OCS) in my 2016 Infiniti QX60 is malfunctioning. The passenger airbag indicator light flickers on and off even when the passenger seat is empty. When an adult passenger is seated properly with the seatbelt fastened, the system frequently fails to detect the occupant and does not…
The contact owns a 2016 Infiniti QX60. The contact stated that while making a left turn at a low rate of speed, another vehicle attempted to drive around the contact's vehicle. As the vehicle attempted to drive around, the contact was hit by the passing vehicle. The contact stated that they could not recall the immediate events after the accident; however, they did note the side air bags did…
Passenger airbag sensor showing warning. There was a previous recall that shows active but my VIN says it does not have an unaddressed recall which I think is inaccurate.
Side airbag on the drivers seat and the ceiling curtain airbags on the 2nd and 3rd row deployed while I was driving for reason
Infiniti qx60 now has created a constant yellow false warning picture/light on in car indicating that the passenger air bag if off even though no one is sitting in the seat. If an infant or a small child is placed in the seat, since the yellow warning picture/ light is always on, a true and actual hazard may be overlooked. There is no need for a false constant warning light when no one is…
Air bag light began blinking notifying me of an issue. The vehicle is available for an inspection. I took car to dealer for diagnostic check. The dealer informed me that it is the drivers side airbag causing the issue. This is a safety component of the vehicle and puts the driver and all occupants at risk should their be an airbag failure in an accident. Issue has been through a diagnostic…
Tl* the contact owns a 2016 Infiniti qx60. The contact received notification of NHTSA campaign number: 16v244000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution…
Air bag warning light is flashy auto shop states 400 to fix the switch that has come unplugged
Passenger airbag does not detect any adult sitting in the passenger seat, causing the light to stay on and possibly not deploy during an accident. The vehicle make and model has a recall for this exact problem, but has not notified for a recall service.
Had airbags trouble with your 2016 INFINITI QX60?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2016 INFINITI QX60?
It's a meaningful issue. 11 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Based on the 11 complaints filed, airbags issues most often appear around 78,750 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2016/INFINITI/QX60.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.