2016 RAM Promaster City owner complaints

The contact owns a 2016 Ram Promaster City. The contact received a Catalyst Efficiency campaign program notice for Catalyst Efficiency; however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Ram Promaster 1500. The contact stated that while driving at various speeds, the vehicle would make abnormal grinding sounds. There were no warning lights illuminated. The vehicle was taken to the dealer and test-driven. The contact was informed that no issues were found. The contact stated that while driving 25 MPH, the abnormal grinding sounds were getting increasingly louder. There were no warning lights illuminated. The dealer was notified of the failure and informed the contact that he would be responsible for the cost of the repair as the vehicle was out of warranty. The vehicle was taken to the independent mechanic who diagnosed that the engine had failed and needed to be replaced. The manufacturer was notified of the failure and referred the contact to the d

I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to fail at 100432 miles. this issue would cause the car to stall randomly. This I feel is a safety issue. The car is not being driven for the cost of repair is out of my budget.

Tl* the contact owns a 2016 Ram 2500 promaster. The contact received notification of NHTSA campaign number: 19v818000 (equipment, engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ram Promaster. The contact stated while accelerating, the front end of the vehicle vibrated. There was no warning light illuminated. The contact stated that the driveshaft, front passenger’s and driver’s side CV boots, motor mounts, and the vehicle had several front-end alignments however, the failure persisted. The contact stated that all four tires were replaced. The contact stated when the failure occurred the vehicle was taken to the independent mechanic who stated that the CV boots and engine mount was cracked. The CV boots and engine mounts were replaced. The failure continued and the vehicle was then taken to the dealer. The dealer stated that all four tires were unbalanced. The tires were balanced however, the failure persisted. The manufacturer was not noti

"needs to be extended." the american automaker has announced that certain 2011-2013 model year vehicles will get warranty extensions because the left cylinder heads might crack. Chrysler will extend the engine warranty on the left-side cylinder head to 10 years or 150,000 miles and the remaining engine components will continue to be covered by the standard five-year, 100,000-mile powertrain warranty. According to Chrysler, roughly 7,500 engines were susceptible to the cylinder head failure and was first discovered in 2012. (this is an ongoing problem that clearly still has not been corrected even for 2018-2019 models.) fca rejects this as in my question to them concerning this exact matter. Re: case # [xxx] thank you for allowing fca customer care an opportunity to address your concer

We have owned this vehicle for 4 years. We are now on our 3rd time having the transmission replaced.

2016 Ram promaster 1500. Consumer writes in regards to a hard shift issue. *ld the consumer stated when shifting the vehicle would violently jolt forward as if it was hit from behind. *js

Last oct./nov. I had to have the left axle cv joint replaced in my Ram promaster city while in arizona. Yesterday the local dealer informed me that all three parts of this axle now need to be replaced. Both times the local Dodge dealer did the work. I am worried about the safety of this vehicle. Both times this happened I was away from home traveling on interstate highways

Tl* the contact owns a 2016 Ram promaster city van. While driving approximately 40 MPH, the engine stalled and the speed decreased without warning. The vehicle was towed to a dealer where it was diagnosed that the electronic stability control unit failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 2,500.

Tl* the contact owns a 2016 Ram promaster. The contact stated that the vehicle experienced a complete loss of power while driving approximately 35 MPH. The failure occurred without warning. The contact stated that this was the second instance of this failure. The vehicle was towed to performance Chrysler Jeep Dodge Ram columbus (auto mall dr, columbus, oh), but was not diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.

Experiences dangerous stalling and loss of electrical power to engine during driving. This can cause a serious accident. This is specifically a symptom of one of the many recalls supposedly performed on this vehicle already. I believe the recall repair previously was not completed properly because I have experienced this 10 times in the past two weeks.

Speedometer is recessed into dashboard and not visible in daylight. Dash lighting is set at max. Dealer has no solution.

This is the 2nd recalled noticed I've received, took a month to get the first recall done. Was told to called back once I get the 2nd recall notice b/c they ran out of the part. Did so but the service rep doesn't know anything about this recall notice. Yet again I am waiting for them to call back to schedule what I assume a month out again in order for them to have the part

The backup camera on our Ram is currently inverted. I am not sure if it is available for inspection. It makes it hard to see what is behind us when backing up. We received a notice about a recall concerning this issue but I do not see it mentioned on your website when looking up the vehicle. No warnings prior to it messing up. This has been a problem since we received the vehicle.

The dash lights are not bright enough to be able to easily read the information. If you wear sunglasses, you must remove your sunglasses in order to attempt to read the speedometer or other information, because it is too dim. The dash is dimly lit and does not have enough contrast. When it is overcast, the dash is barely readable. When it is sunny or bright outside, the dash is impossible to see. This is dangerous, because it takes the driver's eyes off of the road for too long. Having the dimmer switch set to full bright does not make a difference. We have been to the dealer about this issue, and they have been unable to resolve the issue. This has been an ongoing problem since the vehicle was purchased on 5/18/17. Attached are a picture of the dash when it is sunny and a picture when

About every 3 months we are having to replace light bulbs in either headlamp. One or the other keeping burning out. We replace the bulbs together and use gloves as to not destroy the bulb. We just had the van into the dealership again on oct. 5, 2018 for this problem. They ran a check on the wiring system and found nothing. Then sunday the one bulb went out again and we replaced it. This is a safety issue that needs address.

The problem I'm having with my truck is I can't keep a head light from burning out. I just had one quit that was a month old. I've been using the spec. lamp from Sylvania H7. What really sucks about this is in the past 2 years I've installed at least 7 or 8 head lamps, and at a cost of $45 to $55 bucks each it's Bull#@#$. Why can't Dodge come up with a better head lamp.

Vehicle overheating due to cooling fan failure and faulty front struts and the cv joints

ESC fault codes came on. Brake light switch intermittently not activating causing vehicle to set ESC fault.