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2 safety recalls. 56 owner complaints. We mapped every trouble spot before you sign the papers.
Solid reliability overall. Common issues are concentrated in a few systems.
The contact owns a 2016 Ram Promaster City. The contact received a Catalyst Efficiency campaign program notice for Catalyst Efficiency; however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY VAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED AND THE SPEED DECREASED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STABILITY CONTROL UNIT FAILED AND NEEDED TO BE…
The contact owns a 2016 Ram Promaster 1500. The contact stated that while driving at various speeds, the vehicle would make abnormal grinding sounds. There were no warning lights illuminated. The vehicle was taken to the dealer and test-driven. The contact was informed that no…
TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING APPROXIMATELY 35 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THIS WAS THE SECOND INSTANCE OF THIS FAILURE. THE VEHICLE WAS…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Trailer brake lights that are inoperative can increase the risk of a crash.
Trailer brake lights that are inoperative can increase the risk of a crash.
Mostly yes. With a reliability score of 7.6 out of 10 based on 56 owner complaints filed with NHTSA, the 2016 RAM Promaster City is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Based on NHTSA records, the most-reported issue is powertrain, with 15 complaints filed. Average repair cost runs about $2,500 at an independent shop.
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 56 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.