I loaded a kayak that is about 13' long and weighs 60 lbs. Onto my Toyota factory crossbars. When driving on the freeway we heard cracking and popping noises. Thinking it was the straps in the wind, I pulled over only to find the straps secure. We were on a trip and kept going. After hearing the noise on and off we got to our destination and found a warped roof and dents in the roof. This…
2016 Toyota Highlander body problems
severe 4 complaints filed with NHTSA · avg repair $1,500 · see body across all vehicles →
Complaints
4
Recalls
0
Avg fix
$1,500
1crash
When does it fail?
Of the 4 body complaints filed for the 2016 Toyota Highlander, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA body complaint has been filed on this vehicle in over 8 years — the issue may be aging out of the active population.
What owners are reporting 2 most recent
Driving on highway and sunroof exploded. Sounded like a gun shot.
Had body trouble with your 2016 Toyota Highlander?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the body problem on the 2016 Toyota Highlander?
It's a meaningful issue. 4 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,500.
At what mileage does the body typically fail?
Based on the 4 complaints filed, body issues most often appear around 15,750 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to body?
No active recalls currently cover body issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2016/Toyota/Highlander.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.