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ProblemsByVin File / 2016-TOYOTA-HIGHLANDER NHTSA data synced 8 hours ago
2016 · Toyota

Toyota Highlander problems

109 owner complaints and 2 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.

0 5 10
Reliability score
7.4 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
2
Severe
0
Moderate
Should you avoid this 2016 Highlander?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

electrical
14 reports · fails ~31,333 mi · avg $850
severe
brakes
13 reports · fails ~31,770 mi · avg $450
severe
airbags
10 reports · fails ~15,597 mi · avg $1,100
severe
visibility
8 reports · fails ~23,500 mi · avg $350
severe
lighting
7 reports · fails ~29,600 mi · avg $250
moderate
tires
7 reports · fails ~38,833 mi · avg $150
moderate
engine
6 reports · fails ~56,365 mi · avg $3,100
moderate
steering
6 reports · fails ~40,042 mi · avg $700
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2016 Highlander's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2016 Highlander?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2016 Highlander · electrical
2016 toyota highlander le model v-6 cylinder. The FUEL PUMP runs after engine has been turned off for several hours, even up to as many as 8 hours. This situation can be heard in a closed in garage, in the completely quiet of night time, and at multiple times during the…
2016 Highlander · electrical
My car engine started on its own after being turned off. I went shopping at walmart and parked my 2016 Toyota highlander xle in the parking lot. I put the car in park and pushed the engine start/stop button to turn off the car. My family and I exited the car and I used the…
2016 Highlander · body
I loaded a kayak that is about 13' long and weighs 60 lbs. Onto my Toyota factory crossbars. When driving on the freeway we heard cracking and popping noises. Thinking it was the straps in the wind, I pulled over only to find the straps secure. We were on a trip and kept…
12/20/2017 · at 16,500 mi · NHTSA ODI #11055626.0 · see body pattern →
2016 Highlander · engine
The water pump on my 2016 Toyota Highlander XLE disintegrated while I was driving in heavy traffic. The pulley came loose from the water pump shaft. I have the water pump. Our safety was at risk because this happen in heavy traffic and it could have effected my control of the…
View all 109 owner complaints →
Had a problem with your 2016 Toyota Highlander? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 2 of 2

severe NHTSA 16V775000 October 24, 2016

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Highlander vehicles manufactured May 26, 2016, to September 16, 2016

If the brake fluid level is low and is not detected, the braking performance may be decreased, increasing the risk of a crash.

Fix: Toyota will notify owners, and dealers will inspect and, as necessary, connect the wire harness to the sensor, free of charge. The recall began November 14, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this G03.
severe NHTSA 16V420000 June 9, 2016

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Camry and Highlander, 2015-2016 Toyota Tundra, Scion FR-S, and tC vehicles

An incorrect label may lead an owner to overload the vehicle, increasing the risk of a crash.

Fix: SET will notify owners, and provide a corrected label for placement over the inaccurate label, free of charge. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226.

Common questions

Is the 2016 Toyota Highlander reliable?

Mostly yes. With a reliability score of 7.4 out of 10 based on 109 owner complaints filed with NHTSA, the 2016 Toyota Highlander is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2016 Toyota Highlander?

The 2016 Toyota Highlander is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.4/10 — around the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2016 Toyota Highlander?

Based on NHTSA records, the most-reported issue is electrical, with 14 complaints filed. Typical failure occurs around 31,333 miles. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 31,333 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Toyota Highlander has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2016 Toyota Highlander?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 109 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 8 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2016/Toyota/Highlander. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Toyota. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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