Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans
An overloaded vehicle may cause tire failure, increasing the risk of a crash.
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moderate Owners of the 2017 Mercedes-Benz Metris have filed 12 NHTSA complaints about the tires at roughly $150 to repair (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation. See tires across all vehicles →
| Model year | tires complaints |
|---|---|
| 2016 Metris | 14 |
| 2017 Metris (this page) | 12 |
| 2018 Metris | 13 |
An overloaded vehicle may cause tire failure, increasing the risk of a crash.
The manufacturer has issued service bulletins covering tires on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
(RC)Replace Tire Loading Information Label and Inspect Tires
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
Owners of 2017 Metris units report two distinct tire problems. One owner had a front driver-side tire blow out at 75 mph after a recent rotation, with the failure originating from inside the tire outward—no puncture or foreign object involved. The dealer confirmed malfunction and replaced all four Hankook Tireline Ventus S1 Noble 2 tires; this happened at 22,000 miles. A second owner found all four tires cracked at 80,000 miles while the vehicle sat parked.
The bulk of complaints, however, center on a recall (NHTSA Campaign 22V482000) issued for tire issues on this model. Owners received recall notifications but cannot get the repair performed because replacement tires are not available from the manufacturer. Several owners report the manufacturer has exceeded what they consider a reasonable timeframe to supply parts. One owner's tire warning light activated at 25,000 miles; the dealer confirmed no remedy was available. The remaining nine complaints are from owners in recall limbo—notified of the defect but unable to address it due to parts shortage, with no actual failure documented yet.
Same Mercedes-Benz Metris tires reports on nearby years: 2016 · 2018
Front driver-side tire failed catastrophically from inside outward while driving at highway speed, despite recent rotation and no collision or foreign object damage. Vehicle has OEM Hankook Tireline Ventus S1 Noble 2 tires. Dealer confirmed malfunction and replaced all four tires.
When: 22,000 miles
Symptoms owners cite: Tire blowout at 75 mph; Failure propagated from inside outward; No external puncture or impact damage
Repairs/costs cited: All four Hankook tires replaced by Mercedes dealer RBM of Atlanta
Recalls/TSBs owners mention: NHTSA Campaign Number 22V482000 (Tires) issued; tire manufacturer contacted with photos but no specific recall action documented in this complaint
All four tires developed cracks while vehicle was parked. Owner did not hit anything or experience a specific failure event. Independent mechanic determined tires required replacement. Linked to NHTSA Campaign 22V482000 recall.
When: 80,000 miles
Symptoms owners cite: All four tires cracked; No warning lights illuminated; Discovered while parked
Repairs/costs cited: Tires needed replacement; work not completed due to recall parts unavailable
Recalls/TSBs owners mention: NHTSA Campaign Number 22V482000 (Tires); recall parts not available
Tire warning light illuminated while driving. Dealer confirmed no remedy available at time of complaint. Linked to NHTSA Campaign 22V482000 recall.
When: 25,000 miles
Symptoms owners cite: Tire warning light illuminated
Repairs/costs cited: Vehicle not repaired; no remedy available from dealer
Recalls/TSBs owners mention: NHTSA Campaign Number 22V482000 (Tires); recall parts not available
Nine owners received NHTSA Campaign 22V482000 recall notification but repair parts remain unavailable indefinitely. Owners report manufacturer has exceeded reasonable timeframe to supply parts. No actual tire failures documented in these cases, but vehicles remain in recalled state.
When: Various mileages; some at or after recall notification
Symptoms owners cite: Received recall notification; No repair parts available; Extended delay in remedy fulfillment
Repairs/costs cited: Recall repair cannot be completed; no parts available
Recalls/TSBs owners mention: NHTSA Campaign Number 22V482000 (Tires); manufacturer confirmed parts unavailable and has not supplied remedy within owners' stated reasonable timeframe
Synthesized from 12 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms…
The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer…
Tl* the contact owns a 2017 Mercedes benz metris equipped with hankook tires, tireline ventus s1 noble 2, tire size 225/55/r17, DOT # 5mkc1ah0316.. The contact stated that the tires were just rotated and was driving at 75 MPH and the front driver's side tire blew out from inside outward. The contact pulled over along the left side median lane on the highway. The contact then had to pull over…
The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms…
The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not…
The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked, he noticed all 4 tires were cracked. No warning…
The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not…
It's a documented issue but not catastrophic. 12 complaints have been filed. Repairs average $150 and most owners catch it before it causes a breakdown.
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
Independent shops typically charge around $150 for tires repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover tires issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.