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ProblemsByVinFile / 2017-MERCEDES-BENZ-METRISNHTSA data synced 8 hours ago
2017 · Mercedes-Benz
Mercedes-Benz Metris problems
Light NHTSA footprint — 29 owner complaints and 7 active recall campaigns. Either a clean record or thin data; we'll show what's there.
Reliability score
7.0 / 10
Solid reliability overall. Common issues are concentrated in a few systems.
0
Critical
7
Severe
0
Moderate
Should you avoid this 2017 Metris?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Reliability score 7.0/10 — around the segment average
7 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2017 Metris· steering
This Mercedes Metris is my wife's primary vehicle. She had the electric power steering stop working twice in six weeks. Each time the vehicle became barely controllable. Both times it happened on curvy mountain roads and she was barely able to keep control of the vehicle and is…
Uneven tread wear of left front tire. (corporate claims my vehicle is not affected since the technical service bulletin is not pulled up by my VIN, but my tire proves otherwise.)
Safety inspection of tires are showing abnormal and rapid tread wear focused on the outside facing section of tread on all four tires. While the section of tread on the inside facing section is near factory new. The vehicle was bought factory new and this is on the original set…
I was driving in a very remote location in central Utah on a paved Utah state highway and I crossed a cattle guard at about 45 mph. Immediately after crossing the cattle guard, the power steering malfunctioned, an alarm sounded and this message in bright orange appeared on the…
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Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2017 Mercedes-Benz Metris Vans manufactured September 9, 2016, to September 28, 2016
An improperly vented air bag may not protect the front passenger as expected, increasing the risk of injury.
Fix: DVUSA will notify owners, and authorized Mercedes-Benz Sprinter dealers will replace the front passenger air bag, free of charge. The recall began February 8, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
Mostly yes. With a reliability score of 7.0 out of 10 based on 29 owner complaints filed with NHTSA, the 2017 Mercedes-Benz Metris is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2017 Mercedes-Benz Metris?
The 2017 Mercedes-Benz Metris is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.0/10 — around the segment average; 7 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What's the most common problem on the 2017 Mercedes-Benz Metris?
Based on NHTSA records, the most-reported issue is tires, with 12 complaints filed. Typical failure occurs around 42,333 miles. Average repair cost runs about $150 at an independent shop.
What's the most expensive thing that goes wrong?
The tires is one of the costlier repair items. Average repair cost runs about $150 at an independent shop. Typical failure occurs around 42,333 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Mercedes-Benz Metris has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2017 Mercedes-Benz Metris?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 29 complaints on file and the costliest repair averaging $150, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 8 hours ago. Verify the raw federal record at
nhtsa.gov/vehicle/2017/Mercedes-Benz/Metris.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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