The 2017 Mercedes-Benz Metris has 29 NHTSA owner complaints and 14 recalls on file (U.S. federal records, as of September 2026). The most-reported system is tires at 12 complaints (~$150 to repair). Source: NHTSA Office of Defects Investigation.
Mercedes-Benz Metris owner complaints by model year
Average for the segment. Some recurring trouble spots worth knowing about.
0
Critical
14
Severe
0
Moderate
Should you avoid this 2017 Metris?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Reliability score 5.6/10 — around the segment average
14 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
Buying a used 2017 Mercedes-Benz Metris? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
tires — 12 owner reports
· ~$150 to fix
steering — 5 owner reports
· ~$700 to fix
Recalls to confirm are done
Run the VIN from the listing — 14 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 5.6/10 model. The priciest documented failure is
steering (~$700) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2017 Metris· steering
This Mercedes Metris is my wife's primary vehicle. She had the electric power steering stop working twice in six weeks. Each time the vehicle became barely controllable. Both times it happened on curvy mountain roads and she was barely able to keep control of the vehicle and is…
Uneven tread wear of left front tire. (corporate claims my vehicle is not affected since the technical service bulletin is not pulled up by my VIN, but my tire proves otherwise.)
Safety inspection of tires are showing abnormal and rapid tread wear focused on the outside facing section of tread on all four tires. While the section of tread on the inside facing section is near factory new. The vehicle was bought factory new and this is on the original set…
I was driving in a very remote location in central Utah on a paved Utah state highway and I crossed a cattle guard at about 45 mph. Immediately after crossing the cattle guard, the power steering malfunctioned, an alarm sounded and this message in bright orange appeared on the…
Had a problem with your 2017 Mercedes-Benz Metris?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans
An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Fix: Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
It's got known weak points. With a reliability score of 5.6 out of 10 based on 29 owner complaints filed with NHTSA, the 2017 Mercedes-Benz Metris has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2017 Mercedes-Benz Metris?
The 2017 Mercedes-Benz Metris is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 5.6/10 — around the segment average; 14 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2017 Mercedes-Benz Metris?
Inspect the tires first — it's the most-reported issue on this model, with 12 owner complaints filed. Average repair cost runs about $150 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2017 Mercedes-Benz Metris a good used car to buy?
It scores 5.6 out of 10 on our NHTSA-based read of 29 owner complaints. The main thing to watch is tires. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2017 Mercedes-Benz Metris?
Based on NHTSA records, the most-reported issue is tires, with 12 complaints filed. Average repair cost runs about $150 at an independent shop.
What's the most expensive thing that goes wrong?
The tires is one of the costlier repair items. Average repair cost runs about $150 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Mercedes-Benz Metris has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2017 Mercedes-Benz Metris?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 29 complaints on file and the costliest repair averaging $150, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 1 day ago. Verify the raw federal record at
nhtsa.gov/vehicle/2017/Mercedes-Benz/Metris.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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