2017 RAM Promaster City owner complaints

TPMS system inoperable. Ongoing for 3rd consecutive month without repair solution from Ram. Instructed to continue driving until engineer is available next year.

Ambient temp sensor failure in mirror..not a serviceable sensor..must replace the entire undamaged mirror at a cost of $ 389.00 dollars.

Tl* the contact owns a 2017 Ram promaster city. While driving various speeds during the day, the instrument panel gauges were not visible without warning. The gauges were visible while driving at night. The vehicle was taken to new carlisle Chrysler Jeep Dodge Ram - tobey auto group (580 n main st, new carlisle, oh 45344), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 16.

Tl* the contact owns a 2017 Ram promaster van. While driving down a large hill, the brake light illuminated for no apparent reason. An unknown dealer and the manufacturer were made aware of the failure, but there was no remedy. The only way to turn off the light was by turning off and restarting the vehicle. The vehicle was a converted 2017 Ram 355 cargo van by winnebago. The vehicle was not diagnosed or repaired. The failure mileage was 5,000 and has continued to be a problem.*cw*jb

Tl* the contact owns a 2017 Ram promaster. The contact stated that the instrument panel illuminated too dimly, which caused the speedometer to be difficult to view while driving in the daytime. The vehicle was taken to sterling heights Dodge (40111 van dyke, sterling heights, mi 48313, phone number: (586) 939-3900) who stated that the light was dim and could not service the vehicle because it was designed in that manner. The contact was advised to contact customer care. The contact called the manufacturer and was informed that the vehicle was manufactured in that manner and nothing could be done. The approximate failure mileage was 600. *bf consumer stated very difficult to control the speed. Updated 7/23/18*jb *tr

Had the van serviced per the recall for the engine cooling fan issue. Took to the dealership I purchased from. After driving away from the dealership and getting about 50 miles down the road the service engine light came on. I could never get ahold of the dealership again. Don jackson in atlanta. They would never return calls. I took to another dealership and they say it's the engine cooling fan relay is shot. I did not have this problem before.

We purchased 4 of these Dodge promasters about 4 years ago. During the first year we were replacing headlights about every 2 months. Dodge told us that we needed to use their "heavy duty" bulbs. These bulbs seem to last about 1 year. They have a 2 year warranty on original purchase, so after 2 years we have to pay again. This last time the bulb blew it also melted the housing the bulbs sits in. We were required to replace the assembly and the bulbs. I believe Dodge has a voltage issue causing premature bulb failure and now creating a fire hazard. Headlights should not burn out in a year!

There’s already a recall on the engine cooling fans. I was driving on the freeway when the cooling g fans failed causing overheating and major damage to the engine, specifically the head gasket, thermostat, and radiator. I took it to the dealer after finding out about the recall. They replaced the fans but are still not working correctly. They also refused to repair the other damages that were caused due to the recall part failure. I use my vehicle for work and have been unable to work for more than 2 weeks now due to the damages and have had to decline a lot of work in that time. This is affecting my livelihood. So far the dealer and manufacturer have only wanted to charge me for any additional diags or repairs when my vehicle was running great until this incident. The vehicle is unsafe t

What happened: While driving on the freeway, the engine cooling fans failed, causing the engine temperature to rise excessively and increasing pressure within the cooling system. This resulted in a hole being blown through the thermostat, and all the coolant leaked out. Only after the coolant was lost did the engine overheating warning lamp come on. I safely pulled over, but the engine had already overheated severely. I was unable to drive the vehicle for a week while waiting for the dealer to replace the cooling fans under the recall. After the recall repair was completed, I picked up my vehicle from the dealer. On my way home, I noticed a loss of power, poor acceleration, and engine shaking, especially after the engine had been off for a few hours. I replaced the thermostat and radiato

Vehicle is failing oil consumption test at 97,571 miles. They are saying it’s burning excessive oil due to failed piston which ran had an open recall for . I’d like my vehicle to be considered for oil consumption test and possible motor replacement.

Local dealer, sunsr Dodge, not responsive to completing recalls. NHTSA recall# 19v818 and 20v-036. Andrew hodgson sarasota fl ajhodgson54@gmail.com

2017 Ram promaster. Consumer writes in regard to engine cooling fan safety recall.

Sudden and complete loss of the transmission while on the interstate going 65 MPH. No warning. Fortunately was able to coast to a stop on an exit ramp. Could have caused a serious accident. Vehicle had 40,751 miles. Repair covered under warranty. There should have been a recall for this. Others have had the same issue.

2017 Ram promaster 3500. Consumer writes in regards to two NHTSA safety recalls 20v-036 and 19v-818. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repairs. *js

The headlamps have been replaced multiple times, way more than they should need. We replaced the drivers side low beam in december 2019, april 2020 and now it is it out again - november 2020. In addition, there are no warning lights to let the driver know the low beam light is out. Our vehicle only has 44800 miles on it. Please investigate as head lanps are expensive.

Tl* the contact owns a 2017 Ram promaster 1500. The contact stated that the driver's door hinge was detached and the rear door latch was fractured and failed to open or close. In addition, the passenger side sliding door was fractured. Furthermore, while driving, the driver's side headlight became inoperable without warning and a "light out" message was displayed. The vehicle was taken to ferman Chrysler Jeep Dodge Ram tampa (24314 fl-54, lutz, fl 33559, (813) 929-2400) where it was diagnosed that the door's a frame was detached from the hinge and the headlights were out. The vehicle was not repaired. The manufacturer was contacted and provided case number: 59674601. The contact was referred to the local dealer. The failure mileage was 1,000.

parking brake did not fully release (with no apparent signs). drove 20 miles, brake warning lights went on about 18 miles in to the drive. Pulled up to gas pump with rear wheels (unknowingly) glowing red. $6000 damage incurred, could have easily been an explosion at the pumps. Dealer purchased extended warrantee says nothing that fails due to "rust" is covered. Manufacturer has changed the design of the failed part but takes no responsibility, or issued advisory statements or recall. I purchased this vehicle brand new, am meticulous on upkeep and keeping it clean. All scheduled maintenance has been with the dealer. There were 3 other Promasters in the dealer lot who had the same issues.

I had the vehicle serviced under a different recall notice and when it was picked up from the dealer the emergency brake would not disengage. I tried to drive the vehicle and it made a loud sound from the driver side rear wheel and on inspection the dealership determined that when the emergency brake was released in the cab but it was not releasing at the back drum. This could have caused a fire, damage to the vehicle, or a wreck if the brake had engaged during driving or had not fully disengaged prior to driving.

I purchased new a 2017 winnebago trend motorhome on a 2016 Ram promaster chassis. The outside rear view mirrors come in 2 parts. The lower mirror due to an engineering error can not move out far enough to permit a safe view of traffic. Essentially it affords mostly a view of the body of the vehicle. The local Dodge agency agrees but upon contact of Dodge and winnebago neither will furnish a mirror to give me a safe view. Lane*js *js