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1 safety recall. 8 owner complaints. We mapped every trouble spot before you sign the papers.
Above-average reliability for the segment. Few systemic issues on file.
What component or system failed or malfunctioned, and is it available for inspection upon request? From 2018. The uauto start/stop system has failed 3 times. How was your safety or the safety of others put at risk? These components failing subjects the driver and surroundings…
Rear differential failure confirmed by the dealer at 41,000 miles. Told not to drive it as rear wheels could lock up causing accident. Rear was making load noise 2 days prior to failure with fluid leak upon inspection. Dealer states failure is under warranty but no parts…
CUE DISPLAY PANEL SUDDENLY HAS STRANGE WEB-LIKE DEFECTS IN RIGHT SIDE OF PANEL. VEHICLE HAS BEEN MOSTLY PARKED IN SHADED DRIVEWAY DUE TO COVID-19 CLOSURES AND RESTRICTIONS. DRIVEN 2 -3 TIMES A WEEK ON GROCERY TRIPS.
To Whom It May Concern, I am writing to express my serious concerns regarding a known issue with the 2018 Cadillac CTS that poses a significant safety risk. The LCD/backup display screen in my 2018 Cadillac CTS has cracked on its own, taking up the entire display. This is a…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Mostly yes. With a reliability score of 8.8 out of 10 based on 8 owner complaints filed with NHTSA, the 2018 Cadillac CTS is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Based on NHTSA records, the most-reported issue is powertrain, with 3 complaints filed. Average repair cost runs about $2,500 at an independent shop.
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 8 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.