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ProblemsByVin File / 2014-CADILLAC-CTS
2014 · cadillac

cadillac CTS problems

2 safety recalls. 142 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
7.2 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
2
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

powertrain
75 reports · avg $2,500
moderate
suspension
13 reports · avg $900
moderate
steering
12 reports · avg $700
severe
electrical
10 reports · avg $850
severe
tires
5 reports · avg $150
moderate
airbags
3 reports · avg $1,100
severe
engine
3 reports · avg $3,100
moderate
lighting
3 reports · avg $250
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2014 CTS · powertrain
ON OCTOBER 27TH, I TOOK MY CAR TO THE SHOP FOR AN OIL CHANGE AND INSPECTION. I WAS TOLD BY THE MECHANIC THAT MY REAR DIFFERENTIAL WAS GOING OUT AND THERE WERE METAL SHAVINGS IN THE COMPARTMENT. THE SALES REP, NICK, SAID THERE WAS NOT A RECALL AND THE REPAIR WOULD BE $3300.…
12/29/2020 · NHTSA ODI #11385448.0
2014 CTS · lighting
The contact owns a 2014 Cadillac CTS. The contact stated that while driving in the early morning, the headlights became inoperable. The contact checked the headlights and noticed both headlights were out. The vehicle was taken to the local dealer and the mechanic was informed…
12/28/2021 · NHTSA ODI #11445280.0
2014 CTS · powertrain
MY WIFE WAS DRIVING AND MADE A RIGHT HAND TURN INTO A PARKING LOT. THE CAR BY ITSELF AUTOMATICALLY SHUT OFF AND THE GEAR SHIFT WENT BY ITSELF FROM DRIVE POSITION INTO PARK. THE CAR DID RESTART. THE DEALER CANNOT FIND ANYTHING WRONG WITH THE CAR. *TR
12/23/2014 · NHTSA ODI #10667898.0
2014 CTS · powertrain
The contact owns a 2014 Cadillac CTS. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud sound. The vehicle was taken to an independent mechanic, who diagnosed that the rear differential needed to be replaced; however, the part was…
12/20/2023 · NHTSA ODI #11561128.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 2 of 2

severe NHTSA 14V253000 15/05/2014

General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014

An inoperative windshield wiper system may decrease the driver's visibility, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on July 14, 2104. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14157.
severe NHTSA 14V394000 02/07/2014

This defect can affect the safe operation of the airbag system

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

Common questions

Is the 2014 Cadillac CTS reliable?

Mostly yes. With a reliability score of 7.2 out of 10 based on 142 owner complaints filed with NHTSA, the 2014 Cadillac CTS is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2014 Cadillac CTS?

Based on NHTSA records, the most-reported issue is powertrain, with 75 complaints filed. Average repair cost runs about $2,500 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Cadillac CTS has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2014 Cadillac CTS?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 142 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 12 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with cadillac. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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