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ProblemsByVin File / 2014-CADILLAC-CTS NHTSA data synced 7 hours ago
2014 · Cadillac

Cadillac CTS problems

144 owner complaints and 2 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.

0 5 10
Reliability score
7.2 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
2
Severe
0
Moderate
Should you avoid this 2014 CTS?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

powertrain
76 reports · fails ~79,688 mi · avg $2,500
moderate
steering
13 reports · fails ~43,942 mi · avg $700
severe
suspension
13 reports · fails ~54,641 mi · avg $900
moderate
electrical
10 reports · fails ~43,026 mi · avg $850
severe
tires
5 reports · fails ~26,910 mi · avg $150
moderate
airbags
3 reports · fails ~24,000 mi · avg $1,100
severe
engine
3 reports · fails ~85,000 mi · avg $3,100
moderate
lighting
3 reports · fails ~39,500 mi · avg $250
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2014 CTS's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2014 CTS?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2014 CTS · powertrain
On october 27th, I took my car to the shop for an oil change and inspection. I was told by the mechanic that my rear differential was going out and there were metal shavings in the compartment. The sales rep, nick, said there was not a recall and the repair would be $3300.…
12/29/2020 · at 70,000 mi · NHTSA ODI #11385448.0 · see powertrain pattern →
2014 CTS · lighting
The contact owns a 2014 Cadillac CTS. The contact stated that while driving in the early morning, the headlights became inoperable. The contact checked the headlights and noticed both headlights were out. The vehicle was taken to the local dealer and the mechanic was informed…
12/28/2021 · at 38,000 mi · NHTSA ODI #11445280.0 · see lighting pattern →
2014 CTS · powertrain
My wife was driving and made a right hand turn into a parking lot. The car by itself automatically shut off and the gear shift went by itself from drive position into park. The car did restart. The dealer cannot find anything wrong with the car. *tr
2014 CTS · powertrain
The contact owns a 2014 Cadillac CTS. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud sound. The vehicle was taken to an independent mechanic, who diagnosed that the rear differential needed to be replaced; however, the part was…
12/20/2023 · at 41,000 mi · NHTSA ODI #11561128.0 · see powertrain pattern →
View all 144 owner complaints →
Had a problem with your 2014 Cadillac CTS? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 2 of 2

severe NHTSA 14V253000 May 15, 2014

General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014

An inoperative windshield wiper system may decrease the driver's visibility, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on July 14, 2104. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14157.
severe NHTSA 14V394000 July 2, 2014

This defect can affect the safe operation of the airbag system

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

Common questions

Is the 2014 Cadillac CTS reliable?

Mostly yes. With a reliability score of 7.2 out of 10 based on 144 owner complaints filed with NHTSA, the 2014 Cadillac CTS is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2014 Cadillac CTS?

The 2014 Cadillac CTS is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.2/10 — around the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2014 Cadillac CTS?

Based on NHTSA records, the most-reported issue is powertrain, with 76 complaints filed. Typical failure occurs around 79,688 miles. Average repair cost runs about $2,500 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 79,688 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Cadillac CTS has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2014 Cadillac CTS?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 144 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 7 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2014/Cadillac/CTS. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Cadillac. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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