Body Control Module (BCM) Flash Failure Customers may experience one or more of the following: SYMPTOM: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated.
full bulletin at NHTSA ↗2023 Jeep Grand Cherokee electrical problems
moderate Owners of the 2023 Jeep Grand Cherokee have filed 145 NHTSA complaints about the electrical, typically surfacing around 18,000 miles at roughly $850 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See electrical across all vehicles →
Failure mileage
Complaints
145
Recalls
0
Avg fix
$850
| Model year | electrical complaints |
|---|---|
| 2019 Grand Cherokee | 69 |
| 2020 Grand Cherokee | 58 |
| 2021 Grand Cherokee | 66 |
| 2022 Grand Cherokee | 124 |
| 2023 Grand Cherokee (this page) | 145 |
| 2024 Grand Cherokee | 96 |
| 2025 Grand Cherokee | 22 |
2crashes
1fire
3injuries
What stands out
Electrical accounts for 39% of every owner complaint on file for this vehicle — the dominant problem area across 11 categories tracked.
Owners have filed 145 electrical complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
full bulletin at NHTSA ↗Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the left quarter panel by the cargo tie down fastener. ● Loss of function of the rear folding seats. ● Rear folding seat behavior is not functioning as expected. This bulletin involves repairing a pinched power folding seat wire harness behind the left quarter panel.
full bulletin at NHTSA ↗Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier
full bulletin at NHTSA ↗Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners report widespread electrical system failures in 2023 Jeep Grand Cherokee hybrid models centered on two critical safety issues: high-voltage battery fire risk and loss-of-propulsion events at highway speeds.
The battery problem is most serious. Two consecutive federal recalls (95B and 68C) warn of potential fire in the high-voltage traction battery, directing owners not to charge the vehicle or park it near structures. One owner's battery caught fire while parked, requiring fire department and hazmat team response. No repair remedy or timeline was available for months after recalls were issued; owners report vehicles sitting at dealerships 8-9 weeks awaiting parts with no status updates. Jeep discontinued production of 2023-2025 4xe models without solving the defect.
Loss of propulsion at highway speeds is equally dangerous. Owners describe sudden complete engine shutdown at 60-70 mph in active traffic, creating immediate rear-end collision risk. One incident occurred on a curvy mountain road at night with no shoulders, leaving the driver dead in the road. Events often occur shortly after the recall 95B battery software update. Dealers repeatedly tell owners they cannot replicate failures or that the vehicle is "safe to drive" despite documented loss-of-power events.
Following recall 95B service, owners report an epidemic of "digital crash" warnings triggering intermittent power loss, engine shutdown, and system lockups. One owner found over 500 public complaints on Jeep forums describing the same pattern. Dealers confirm the issue in their scan data but acknowledge no fix exists. Manufacturers admit awareness but offer only temporary workarounds like operating vehicles in gas-only mode.
Steering and brake systems fail simultaneously during electrical events, rendering vehicles uncontrollable. One March 2026 incident resulted in a vehicle rolling uncontrolled into a garage, causing $11,000 damage and personal injury. Multiple owners report intermittent automatic emergency braking engagement without driver input, combined with steering lock-up requiring vehicle shutdown to recover.
Additional chronic issues include infotainment screen freezes eliminating rear camera view during backing, complete dashboard blackouts, fuel pump wiring harness overheating and failure, and persistent battery drain after repair. The pattern across complaints reflects a fundamental design problem with the hybrid electrical architecture that remains unresolved.
Same Jeep Grand Cherokee electrical reports on nearby years: 2020 · 2021 · 2022 · 2024 · 2025
Failure modes owners describe
High-voltage battery fire risk and thermal runaway
Dual consecutive federal safety recalls (95B/NHTSA 24V-720 and 68C/NHTSA 25V-741) warn of potential internal cell separator damage and battery degradation under normal operation capable of causing vehicle fire while parked or in motion. Manufacturer instructions prohibit recharging and require parking away from structures and other vehicles. No repair remedy or timeline available for extended periods; some recalls remain unresolved.
When: Recalls issued fall 2024 through early 2025; vehicles affected from model year 2023
Symptoms owners cite: Fire risk warnings in recall notices; Inability to safely charge vehicle; Thermal event/smoke from battery pack while parked; Vehicle immobilized at dealer after recall diagnostic flash
Codes mentioned: NHTSA 24V-720 (Recall 95B), NHTSA 25V-741 (Recall 68C), NHTSA 25V-576 (Recall 73C), NHTSA 25V-766 (Recall 78C)
Repairs/costs cited: Battery pack replacement ordered but delayed; some owners report 8-9 weeks at dealer awaiting parts with no ETA or tracking; recall remedy unavailable for months after recall issuance; one owner reported battery caught fire while parked and required fire department intervention with hazmat team response
Recalls/TSBs owners mention: Recalls issued but no remedy timeline provided; Jeep instructed owners not to charge vehicle or park near structures; extended warranty on battery offered in some cases; Stellantis case management established but reports indicate slow or no follow-up; one owner received $100 recall compensation gift cards not received
Sudden loss of propulsion at highway speed
Vehicle experiences complete and unexpected loss of drive power while in motion at highway speeds without warning, often accompanied by total electrical system blackout or partial power loss requiring vehicle coasting to shoulder or emergency braking. Incidents occur in active traffic creating immediate collision hazard.
When: Incidents reported from early 2024 through January 2026; many occur shortly after or during recall 95B battery software update service
Symptoms owners cite: Complete loss of engine power at highway speeds; Total electrical system blackout including lights and instrumentation; Loss of power steering and power brakes; Vehicle unable to restart immediately or after multiple attempts; Partial power recovery after shutdown and restart sequence; Message display 'Hybrid/Electric Mode Unavailable' before stall; Unresponsive throttle and reduced acceleration at city speeds
Codes mentioned: B276C-00 (Digital Crash Input), B273C-00 (Hybrid system error), Check engine light / service engine light, Service Hybrid Electric Vehicle System warning, NHTSA 25V-576 (Recall 73C - Hybrid Control Processor)
Repairs/costs cited: Dealers unable to replicate or diagnose root cause in many cases; Hybrid Control Processor or Battery Pack Control Module replacement attempted but not universally effective; software updates and diagnostic flashes performed under recall 95B did not resolve issue; some owners report issue persisted or worsened after recall service; one owner's vehicle remains at dealer for 6+ weeks unrepaired
Recalls/TSBs owners mention: Recall 73C (NHTSA 25V-576) issued for Hybrid Control Processor software defect causing sudden loss of drive power; however, remedy parts unavailable for months; manufacturer admitted defect is safety concern but no fix available initially; Jeep engineering acknowledged inability to fix issue in one case; dealers instructed owners issue is 'safe to drive' despite loss-of-propulsion events; one owner given 'goodwill' payment of one month car payment
Intermittent loss of power and 'digital crash' warnings after recall 95B service
Following hybrid battery recall 95B (24V-720) software update, vehicles display recurring 'Service Hybrid System' warning and 'Service Hybrid Electric Vehicle System' warning lights, accompanied by intermittent power loss, engine shutdown, or system shutdown events. Dealers and manufacturer documentation identify root cause as 'digital crash' of vehicle onboard computer triggered by recall repair itself.
When: Complaints report onset within weeks to months after recall 95B software flash/update service performed January 2025 onward; pattern ongoing as of June 2025 and later
Symptoms owners cite: Intermittent 'Service Hybrid System' warning light; Intermittent 'Service Hybrid Electric Vehicle System' warning; Red wrench warning indicator; Vehicle shutdown or power loss following warning display; Engine stutter or intermittent rough operation; Multiple restart cycles required to restore operation; Random losses of power to motor and/or engine; Vehicle refuses to start in morning after warning events
Codes mentioned: B276C-00 (Digital Crash Input - primary), B273C-00 (Hybrid Control Processor fault), Check engine light, Multiple module fault codes
Repairs/costs cited: Dealers report no fix available; over 500 public complaints documented on Jeep 4xe forum; multiple dealers across different regions confirm same issue in their service databases; one owner's vehicle impounded at dealer for over 1 month with no repair timeline; one owner reports vehicle spent 85 days at dealership undergoing repeated diagnostic testing and part replacement (PDC modules, body control module) without resolution; software issue acknowledged but no updated software available
Recalls/TSBs owners mention: Jeep/Stellantis aware of defect; manufacturer admitted no fix currently available; Star Cases opened with manufacturer engineering involvement; one technical service engineer (TA) dispatched but unable to resolve; dealers instructed to advise owners vehicle is safe to drive despite warning; Jeep advised one owner to operate vehicle in 'e-save' (gas-only) mode as temporary workaround; owners report service advisors openly stating Jeep corporate has no solution; remedy pending 'software update' with no ETA provided
Hybrid system instability and electromagnetic interference (EMI) on hybrid platform
Pervasive electrical and sensor failures affecting multiple vehicle systems tied to hybrid architecture, including module failures, camera/sensor malfunctions, lighting issues, and control module reboots. Pattern suggests electromagnetic interference related to high-voltage hybrid system affecting low-voltage control circuits.
When: Issues present from early ownership onward; one vehicle had service record at 12 miles on odometer showing repair to Integrated Dual Charging Module; 11 service visits and 115+ days in shop reported over 2-year lease period with 9+ repeat issues
Symptoms owners cite: Park Assist and ADAS control module failures; Backup camera malfunction or intermittent display; Backup sensor failures; Lighting system issues; Fuel system pump failures; Multiple module reprogramming required; Camera freezing on display (rear-view and front camera); Intermittent infotainment screen blackout and reboot cycles; Radio internal failure; Sunroof opening while vehicle off
Codes mentioned: Integrated Dual Charging Module error (1890169A), Multiple module control codes, Camera control module faults, ADAS module faults, Module reprogramming codes
Repairs/costs cited: Integrated Dual Charging Module replaced at 12 miles; Park Assist control module replaced; ADAS control module replaced; Backup view camera replaced; Fuel system pump replaced; Multiple modules reprogrammed; Battery coolant pump and wiring harness replaced; One vehicle required 11 service visits over lease period with at least 9 repeat issues; owners report modules replaced multiple times with recurring failures
Recalls/TSBs owners mention: No specific manufacturer response documented; service continues on warranty; pattern suggests systemic design issue with hybrid electrical architecture not yet addressed
Brake and steering system failures with loss of power assistance
Loss of power steering and power brake function occurring simultaneously during electrical events, rendering steering extremely heavy and brakes ineffective or 'brick-like.' Events occur at highway speeds and in active traffic creating immediate crash hazard.
When: Incidents reported from May 2023 onward; one incident March 2026 with catastrophic garage damage and personal injury
Symptoms owners cite: Complete loss of power steering assistance; Power steering becomes extremely heavy and unresponsive; Loss of power brakes or extremely hard brake pedal; Brakes fail to slow vehicle despite full pedal depression; Automatic Emergency Braking (AEB) unexpected engagement; AEB steering restriction/lock up; Vehicle unable to stop or steer safely; Brakes appear functional initially then fail without warning
Codes mentioned: Transmission error warning, Automatic Emergency Braking system error, AEB control module fault, Power steering control module fault
Repairs/costs cited: One incident resulted in vehicle rolling uncontrolled into garage causing $11,000 property damage and personal injury (father-in-law fell); manual brake override used to move vehicle; owners report steering stiffness and braking intervention occurring intermittently requiring shutdown/restart
Recalls/TSBs owners mention: No specific remedy identified in narratives; vehicles towed to dealer for investigation; dealership stated unable to replicate issues; one incident owner reported case remained open and unresolved at dealer
Persistent battery drain and intermittent wake-up of vehicle electronics while off
Main battery and secondary systems experience unexplained chronic power drain while vehicle is off, combined with intermittent wake-up events where vehicle comes alive for 1-2 seconds then returns to sleep. Issue described as challenging to diagnose due to intermittent nature.
When: Reported from early ownership; one vehicle spent 85 days at dealership undergoing extended diagnostic
Symptoms owners cite: Vehicle won't start in morning after battery drain; Required jump-start to restore function; Repeated battery failure after replacement; Intermittent vehicle wake-up while parked; Phantom power draw with vehicle off
Codes mentioned: TIPM (Totally Integrated Power Module) electrical faults, Battery drain codes, Module sleep-state failures
Repairs/costs cited: Main battery replaced; PDC (Power Distribution Center) module replaced twice; relay replacement attempted; body control module replaced; second PDC module replacement attempted per manufacturer service engineer; issue unresolved after 85 days of dealer diagnostics
Recalls/TSBs owners mention: Star Case opened with manufacturer engineers; manufacturer service engineer (TA) dispatched for evaluation; testing included all charging system components, alternator, starter, relays, fuses, and wiring harness; no definitive cause or remedy identified
Climate control and HVAC system failure
A/C stops cooling after 20-50 miles of driving, blower shuts off completely, defrost system fails causing complete windshield fogging and icing in cold temperatures eliminating driver visibility. Design deficiency acknowledged by Jeep; no rear ventilation vents available due to moonroof installation.
When: Issues present from purchase onward; occurs within 20-30 miles of driving in one case
Symptoms owners cite: A/C stops cooling and blows only hot air after 20-50 miles; Blower shuts off completely; Windshield fogs completely eliminating visibility; Interior and rear windows ice over completely in cold weather; Defrost system ineffective; Rear climate controls ineffective
Repairs/costs cited: No remedy attempted; Jeep corporate acknowledged design deficiency; one owner advised to 'tint the windshield' as workaround
Recalls/TSBs owners mention: Recall 24V111 (Manufacturer Code 04B) issued acknowledging HVAC defect; Jeep acknowledged design deficiency in response to owner complaint and stated they are working on corrected design for future models; no remedy available for in-service vehicles
Infotainment and UConnect system failures
Infotainment/UConnect screen freezes, becomes unresponsive, displays blank screen, or requires complete reboot cycles. Issues particularly affect rear camera display when in reverse, creating safety concern with parking and backing operations.
When: Issues reported from purchase through ownership; intermittent and recurring across multiple owners
Symptoms owners cite: Infotainment screen freezes or becomes unresponsive to touch; Blank screen display at startup; Screen shows icon with radio and FM with no sound or video; Rear camera view unavailable when in reverse; System requires 3+ hour reboot cycle; Screen glitches occur primarily at startup; 10-inch UConnect screen overheating and glitching
Codes mentioned: Infotainment module fault, UConnect software crash codes
Repairs/costs cited: Glass screen replacement performed but underlying computer module not replaced; software updates sent over-the-air with no resolution; owners report continuing issues and other owners report this as known major issue with Panasonic computer modules in this model year
Recalls/TSBs owners mention: OTA software updates provided; glass screen replacement under warranty; no module replacement or firmware update that resolved issue
Head-Up Display (HUD) mirror misalignment causing windshield glare
HUD mirror is factory misaligned causing reflected light from headlights, streetlights, and sunlight to produce blinding glare across windshield, rendering safe driving impossible. Affects visibility throughout vehicle operation.
When: Present from early ownership
Symptoms owners cite: Blinding windshield glare from reflected light; Glare from headlights, streetlights, and sunlight reflected in windshield; Unsafe driving condition due to visibility loss
Repairs/costs cited: No repair attempted; service center staff told owner to 'tint the windshield' as workaround
Recalls/TSBs owners mention: No official remedy provided; dealership staff dismissed complaint and suggested owner solution
Automatic Emergency Braking (AEB) and steering system unexpected engagement
AEB system engages without driver input, restricting or locking steering wheel simultaneously. Events occur intermittently requiring driver to pull over, shut down vehicle, and restart to restore normal function.
When: Early in ownership onward; reported from multiple owners in 2025-2026 timeframe
Symptoms owners cite: Unexpected AEB engagement without driver input; Steering becomes locked or restricted during AEB event; AEB braking applies without warning; Requires vehicle shutdown and restart to restore function
Codes mentioned: AEB control module fault, ADAS system fault
Repairs/costs cited: No repair documented; system remains intermittently active
Recalls/TSBs owners mention: Dealers made aware of recurring issue but no fix identified
Vehicle unable to shift or turn off after recall 95B service
After recall 95B hybrid battery software update, vehicle becomes unresponsive with inability to shift out of Park or turn off engine despite multiple attempts to engage start/stop button. Vehicle remains running and inoperable for extended periods posing safety hazard.
When: Incidents reported after recall 95B service completion; events occur while idling in electric mode
Symptoms owners cite: Vehicle won't shift out of Park despite brake applied; Vehicle won't turn off despite holding start/stop button; Battery warning light illuminates (red); Message 'Press Brake and Push Button to Start' displays; Traffic Sign Assist Unavailable message; Vehicle remains running after owner walks away with key fob; Auto Emergency Braking indicator flashing
Codes mentioned: Battery warning light (red), AEB system fault
Repairs/costs cited: Vehicle towed to dealer; dealership unable to diagnose issue
Recalls/TSBs owners mention: No remedy identified
Transmission hesitation, jerking, and power lag during gear transitions
Unpredictable transmission behavior with abrupt gear shifts, excessive power lag, jerking transitions, and sudden power surges when switching between internal combustion engine and electric motor during highway operation. Issue creates dangerous merging and acceleration conditions.
When: Issues reported at highway speeds primarily; some incidents noted early in ownership
Symptoms owners cite: Power lag when switching between ICE and electric motor; Sudden surge of power following lag creating rapid acceleration; Transmission jerking or hesitation; RPM increases without forward motion (zero acceleration); Exaggerated slow pace roll-forward despite accelerator input; 'Running rough' sensation during power transitions; Vehicle stalls while driving; Reduced power warning
Codes mentioned: Service Hybrid Electric Vehicle System warning, Check engine light, Service throttle control warning, Check Hybrid warning light
Repairs/costs cited: Throttle body module reprogrammed; issue recurred at highway speed shortly after service; multiple dealership visits for same recurring issue; one owner reports issue began within 48 hours of recall 95B battery service and has been recurring ever since
Recalls/TSBs owners mention: Chrysler/Jeep aware of code and conducting investigation; service technicians directed not to replace parts pending recall decision; dealer advised owners that vehicle is 'safe to drive' but issue persists; owners advised to operate vehicle in 'e-save' (gas-only) mode or maintain battery charge in hybrid mode as workaround, neither addressing root cause
Complete electrical system blackout while driving
Total loss of all electrical power including engine function, lights, power steering, power brakes, and instrumentation while vehicle is in motion. Vehicle becomes uncontrollable and requires coasting to side of road with severely reduced braking and steering capability.
When: Incidents reported 2025-2026 on rural highways and curvy mountain roads; occurs without warning
Symptoms owners cite: Complete loss of engine power while driving; All lights go dark (headlights and tail lights off); Instrument cluster goes black; Power steering fails or becomes minimal; Power brakes fail or become severely reduced; Vehicle unable to restart immediately after electrical blackout; Vehicle hazard lights inoperative
Codes mentioned: Total electrical system fault (no codes captured due to complete blackout)
Repairs/costs cited: Battery replaced under warranty after one event; hybrid battery software upgrade performed; vehicle towed to dealership; one owner's vehicle at dealership for 6+ weeks unrepaired; another owner reports vehicle dealership refusing to continue diagnostic involvement
Recalls/TSBs owners mention: Manufacturer-directed tow initiated after events; dealership indicated refusal to continue diagnostic or warranty involvement in one case; manufacturer unable to identify root cause
Vehicle stalling and refusing to restart after recall service
Vehicle stalls while driving after recall service completion and refuses to restart for extended periods (up to 1 hour or requiring multiple restart cycles). Events occur at low speeds and during parking lot operations creating immobilization hazard.
When: Incidents reported within days to weeks after recall repair service; some incidents ongoing months after service
Symptoms owners cite: Vehicle stalls while driving at 25-35 MPH without warning; Vehicle unable to restart for extended periods (up to 1 hour); Multiple restart attempts required before engine restarts; Vehicle restart for only 10 seconds then immediate shutdown; Dashboard blackout during stall event; Hybrid system becomes inoperative after stall recovery
Codes mentioned: Hybrid system error codes, Fuse installation fault (factory-installed fuse found incorrectly installed)
Repairs/costs cited: Factory-installed fuse found incorrectly installed by dealer; corrected fuse installation did not resolve subsequent issues; hybrid system inoperative after repair attempt; one vehicle stalled on second occasion and could not be diagnosed at service center
Recalls/TSBs owners mention: Dealership made repairs but subsequent failures occurred after initial repair; manufacturer not made aware in all cases
Dashboard and electrical system blackouts and reboot cycles
Complete dashboard, radio, navigation, and instrument cluster blackouts occurring intermittently while driving or at startup. Systems require multiple shutdown/restart cycles to restore function, similar to computer system crash and reboot.
When: Early in ownership reported at low mileage (631-930 miles); recurring issues on multiple occasions
Symptoms owners cite: Complete dashboard blackout; Radio and navigation system blackout; Infotainment system blackout; No response to any dashboard controls; System reboot cycle required to restore function; Recurrent blackout episodes after restart
Codes mentioned: CAM bus software version updated from AG to AI, Radio internal failure code
Repairs/costs cited: Software reset performed by service department; radio with internal failure replaced; CAM bus software updated; issues continued to recur on subsequent drives
Recalls/TSBs owners mention: Service department acknowledged radio internal failure and ordered replacement; software update applied; however, issue continued to recur indicating underlying electrical architecture problem
Fuel pump wiring harness overheating and failure
Wiring harness connectors to fuel pump become stuck open, overheat, and fail completely causing total vehicle immobilization. No warning lights or messages appear before catastrophic failure. Electrical overheating in fuel system component poses fire hazard.
When: February 2025 first incident; second incident reported while traveling out of state requiring tow from Iowa
Symptoms owners cite: Sudden complete vehicle immobilization; No warning lights or diagnostic messages prior to failure; Fuel system completely inoperative; Wiring harness connector overheated and failed; Stuck open connector position
Codes mentioned: Fuel pump system fault (discovered post-failure at dealership)
Repairs/costs cited: Fuel pump wiring harness completely replaced requiring fuel tank drop; vehicle towed from out-of-state location; vehicle remains at dealership with case opened
Recalls/TSBs owners mention: Stellantis case opened; Stellantis advised owner must coordinate with dealership for goodwill repair assistance rather than offering direct support for safety-critical failure
Battery drain to zero percent after recall 68C repair
After recall 68C high-voltage battery repair completion, battery charge drains to zero percent (0%) within 2-3 days of parking with full charge. Previously replaced battery had similar issue during earlier battery replacement.
When: Post-recall 68C repair; occurred within days of service completion
Symptoms owners cite: Battery drains from full charge to 0% within 2-3 days of sitting idle; Battery drained to 80% after single day of idle; Rapid battery depletion despite no vehicle operation
Codes mentioned: Battery charging system fault (inferred)
Repairs/costs cited: Dealer suggested leaving battery charger permanently connected until ready to drive as workaround; this workaround creates safety hazard of chronic overcharging
Recalls/TSBs owners mention: Dealer only advised workaround (keep charger connected) rather than investigating root cause
Recall repair destroying ECM and rendering vehicle undriveable
During recall 25V-741000 (68C) repair service, the recall repair procedure itself destroyed the Engine Control Module (ECM), rendering the vehicle completely undriveable. Vehicle immobilized immediately after recall service with parts unavailable.
When: Immediately after recall repair service; vehicle purchased March 2026
Symptoms owners cite: ECM destroyed during recall repair process; Vehicle unable to operate after recall service
Codes mentioned: ECM failure (likely detected post-repair)
Repairs/costs cited: ECM replacement required; parts ordered with stated 2-day delivery but no updates provided; vehicle immobilized
Recalls/TSBs owners mention: Dealer informed owner ECM was destroyed by recall repair and parts were ordered
Synthesized from 145 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 11 most recent
- Automatic Emergency breaking system unavailable - service required alert -Blind spot unavailable - service required alert - car was sold with these lights coming on. Dealership told us it was just tightening up some wires. They ended up replacing two modules. After 5 trips to the dealership the service fixed it for approximately 3 days before it came back.
On approximately November 15th 2025, I took my 2023 Jeep Grand Cherokee 4xE In for a routine oil change and tire rotation to Fred Martin Super Store in Barberton , Ohio. Upon completion on the service I was told that there was a recall on my vehicle and I was not to park in my garage or plug the vehicle in due to risk of fire coming from the Hybrid Battery. I immediately called the service…
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and the contact requested to trade the vehicle, but the request was denied because the vehicle was under recall. The contact stated that…
Vehicle recall for potential fire risk if charging vehicle battery, was informed by email from Jeep that the vehicle is not safe to drive. No solutions given
2 outstanding recalls on the vehicle. Taken in for repair, told there is no available solution for either recall. No rental provided. Now driving a vehicle that could catch fire.
I received Safety Recall 68C for my 2023 Jeep Grand Cherokee 4xe stating that the high-voltage battery may become damaged during normal operation and could lead to a vehicle fire. FCA instructs owners not to recharge the vehicle and states that no remedy is currently available. In addition to the recall, I am experiencing a major safety issue inside the vehicle. The rear driver-side passenger…
This is the 9th recall. All information you have but most concerning is the fire hazard and recommendations NOT to plug in the hybrid vehicle and NOT to park near any structures including in the garage in this freezing New England cold.
2 current recalls on my vehicle 68C and 78C are life threatening and the vehicle may catch on fire. Visiting the dealer today 12/6 - there is no solution for either. This vehicle is unsafe and the manufacturer is not providing any solution or alternative. I would expect either a solution/ a loaner or a buyback
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part for the recall repair was not available. The contact was concerned about the vehicle catching on fire due to the unrepaired recall. The manufacturer was contacted but provided no assistance. The contact was informed that parts were not…
My Jeep hybrid is under an active safety recall with no available remedy. The manufacturer has instructed owners not to charge the hybrid battery system, which means the vehicle cannot be used as designed. I am continuing to make loan payments on a vehicle whose primary advertised functionality has been disabled due to a safety defect. I have contacted Jeep/Stellantis repeatedly through their…
Had electrical trouble with your 2023 Jeep Grand Cherokee?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the electrical problem on the 2023 Jeep Grand Cherokee?
It's a documented issue but not catastrophic. 145 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.
At what mileage does the electrical typically fail?
Across the 17 complaints that reported odometer mileage, most electrical failures cluster between 13,200 and 40,000 miles, with the median around 18,000. A quarter of owners report trouble before 13,200; a quarter make it past 40,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to electrical?
No active recalls currently cover electrical issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2023/Jeep/Grand Cherokee.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.