This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of softwar
full bulletin at NHTSA ↗2019 Lincoln MKC electrical problems
severe Owners of the 2019 Lincoln MKC have filed 12 NHTSA complaints about the electrical at roughly $850 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See electrical across all vehicles →
Complaints
12
Recalls
0
Avg fix
$850
| Model year | electrical complaints |
|---|---|
| 2015 MKC | 21 |
| 2016 MKC | 8 |
| 2017 MKC | 18 |
| 2019 MKC (this page) | 12 |
1crash
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.
full bulletin at NHTSA ↗In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
full bulletin at NHTSA ↗Some 2019 MKC vehicles without lane keep assist may exhibit an AdvanceTrac/hill start assist message(s) and/or illuminated electronic stability control/traction control indicator lamp with diagnostic trouble codes (DTCs) U0420 stored in the anti-lock brake (ABS) module and U0415 stored in the power steering control module (PSCM). This concern may also result in additional DTCs. DTCs U0420 and U0415 may have been set as a result of low system voltage during a vehicle start. The PSCM may have a communication fault with the ABS module when it reacts to low voltage when the key is on. To correct the condition, replace the ABS control module using the service part number KJ7Z-2C219-C. For claimin
full bulletin at NHTSA ↗Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂÃÂÃÂî/LincolnWayÃÂÃÂÃÂî app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in th
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners of the 2019 Lincoln MKC describe a cluster of electrical failures tied to two active recalls. The first and most serious involves a battery monitoring sensor that can short circuit during service, potentially causing a fire with no fuse protection in the circuit—multiple owners report long waits for parts and one mentions a fire incident on local news. The second recall (25V572000) involves backup camera display failure in reverse; owners report the part has been unavailable for months past the recall notice date.
Beyond the recalls, owners report engine overheating that persists even after recall repair—one states the vehicle sits in the shop for over six months with the problem unchanged. Another describes complete vehicle shutdown while driving on the highway after an "engine shut down" message. Electrical warning cascades appear at higher mileage: "Service Advancetrac," "Hill Start Assist Not Available," and low-battery warnings tied to battery monitor sensor failure.
From day one, one owner experienced a braking anomaly where the engine revs when applying brakes, plus a heating system that blows cold air instead of heat and an unbearable vibration at 20–45 mph. Dealers are backlogged and unresponsive; multiple owners report being placed on waitlists with no parts arriving for months, and customer service lines going unanswered.
Same Lincoln MKC electrical reports on nearby years: 2017
Failure modes owners describe
Battery monitoring sensor short circuit and fire risk
Damage to the battery monitoring sensor—typically occurring during service of battery or electrical components—can cause a short circuit with no fuse protection in the circuit, leading to overheating and potential vehicle fire.
When: Model years 2015–2019; failure can occur during maintenance or spontaneously
Symptoms owners cite: No obvious symptoms before fire/short; Potential fire or smoke from electrical components; Vehicle shutdown while driving (reported by one owner)
Codes mentioned: NHTSA Campaign 23V378000
Repairs/costs cited: Battery and battery monitor sensor replacement required; parts on national backorder across dealers
Recalls/TSBs owners mention: NHTSA Campaign 23V378000 (Engine); recall issued June–August 2023 but parts unavailable; dealers unable to schedule repairs due to lack of parts
Heating system malfunction
Heating system inoperative from purchase; cold air or AC blows when heat is requested despite attempts to repair.
When: From vehicle acquisition at 29,257 miles
Symptoms owners cite: No heat; cold AC blows when heat requested; Heating part on national backorder
Repairs/costs cited: Replacement part on national backorder; not yet repaired
Engine overheating and persistent failure after recall repair
Vehicle overheats within 5 minutes of driving despite being subject to recall 23V378000 (Engine) and having undergone recall service. Repair/replacement parts failed to resolve the issue; dealer unable to provide alternative remedy.
When: Post-recall service; persistent at service visit after 6+ months in shop
Symptoms owners cite: Overheating within 5 minutes of driving; Overheating persists despite recall repair and parts replacement
Codes mentioned: NHTSA Campaign 23V378000
Repairs/costs cited: Recall parts installed; problem not resolved; dealer states no further remedy available
Recalls/TSBs owners mention: Recall 23V378000 issued; recall repair performed but ineffective
Brake system revving and loss of engine control
When braking, engine revs as if the vehicle will not stop, creating safety concern. Issue occurred from the first day of ownership on a new vehicle.
When: From day one of ownership; approximately 29,257 miles
Symptoms owners cite: Engine revs up when braking, as if vehicle won't stop; Owner reports being afraid to drive due to safety concern
Recalls/TSBs owners mention: Reported to corporate Lincoln; no recall issued
Vibration at moderate speeds (20–45 mph)
Severe vibration at 20–45 mph that feels like a window is open on highway, occurring with all windows closed. Described as unbearable and consistent.
When: From early in vehicle ownership at approximately 29,257 miles
Symptoms owners cite: Unbearable vibration at 20–45 mph despite all windows closed; Feels like air rushing as if window is down
Backup camera/reverse display system malfunction
Rear view image fails to display in reverse, and additional safety information is not available on the screen. Part for recall repair (Campaign 25V572000) unavailable; manufacturer has exceeded reasonable timeframe for recall completion.
When: Approximately 96,000 miles; recall issued but not yet completed
Symptoms owners cite: Rear view image does not display in reverse; Safety information unavailable on display
Codes mentioned: NHTSA Campaign 25V572000
Repairs/costs cited: Recall repair part unavailable; recall not yet completed
Recalls/TSBs owners mention: NHTSA Campaign 25V572000 (Back Over Prevention) issued; part unavailable
Advanced stability control and battery system warnings
Multiple warning messages displayed: 'Service Advancetrac,' 'Hill Start Assist Not Available,' 'System Off - To Save Battery Please Turn Off Ignition or Start Engine.' Diagnosis revealed battery and battery monitor sensor failure.
When: Approximately 98,000 miles
Symptoms owners cite: Service Advancetrac warning; Hill Start Assist Not Available message; System Off - To Save Battery warning
Codes mentioned: NHTSA Campaign 23V378000
Repairs/costs cited: Battery and battery monitor sensor replacement ordered but not yet completed
Recalls/TSBs owners mention: Related to NHTSA Campaign 23V378000; parts ordered
Synthesized from 12 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 2 most recent
Recall 23S28 on my vehicle has never been repaired. have contacted dealership several times and have been told I would have to wait for part. Three months is not acceptable . I have tried to call 888-327-4236 and line does not connect. Also tried to email NHTSA.gov and will not go through.
I purchased this vehicle less than 30 days. It had 29,257 miles. From day one, the vehicle came with no heating. When you push for heat, the cold AC blows. The part is in national back order. Secondly, when driving car at 20- 45 miles there is vibration, like a window is down when on a highway, but I'm driving in my neighborhood with all windows up. The vibration is unbearable. Thirdly and most…
Had electrical trouble with your 2019 Lincoln MKC?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the electrical problem on the 2019 Lincoln MKC?
It's a meaningful issue. 12 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $850.
At what mileage does the electrical typically fail?
Based on the 12 complaints filed, electrical issues most often appear around 65,333 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to electrical?
No active recalls currently cover electrical issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2019/Lincoln/MKC.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.