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2015 Nissan Murano cruise control problems

moderate 13 complaints filed with NHTSA · avg repair $600 · see cruise control across all vehicles →

Failure mileage
Complaints
13
Recalls
0
Avg fix
$600
What stands out

Of the 9 model years of Nissan Murano we track for cruise control problems, this one carries the most owner complaints on file — 13.

No new NHTSA cruise control complaint has been filed on this vehicle in over 6 years — the issue may be aging out of the active population.

The failure pattern owners describe

Buyer takeaway: Multiple 2015 Murano owners report the front radar sensor and adaptive cruise control system failing repeatedly, causing unexpected cruise disengagement and deceleration on highways. Nissan has declined warranty coverage despite acknowledging the issue is known and has issued only inconsistent service campaigns.

The front radar sensor that feeds the adaptive cruise control and forward emergency braking system fails on these Muranos, triggering an "unavailable front radar obstruction" warning and disengaging cruise control without warning. One owner saw the sensor blamed for the problem in a service campaign (NTB19-033/A), but dealerships apply it at their discretion and Nissan won't foot the bill—repair quotes run $1200 to $1500.

The failure pattern is consistent: cruise control kicks off mid-highway drive, vehicle decelerates suddenly, and the system won't restart until you stop, shut off the engine, and restart it. Owners report this happens within minutes or after 10–20 miles, then repeats. Wet weather makes it worse. One owner had the transmission replaced after cruise-control override caused violent slipping and jerking during passing; the factory rep told the dealer it's a computer glitch in the intelligent cruise control that can't be fixed.

The adaptive cruise also brakes hard when it detects vehicles in adjacent lanes, even with a clear path ahead, creating near-collision situations. You can't turn off the interactive feature without losing cruise altogether. Owners stress the safety hazard—unplanned deceleration at highway speed invites rear-end collisions, especially when a truck is tailgating. Nissan acknowledges this is a known issue (the Rogue got a recall for the same part), but refuses to cover repairs for Murano owners.

Same Nissan Murano cruise control reports on nearby years: 2017

Failure modes owners describe

Front Radar Sensor Malfunction / Obstruction Warning

The front radar sensor fails or reports obstruction, triggering an 'unavailable front radar obstruction' warning light. This disables the adaptive/intelligent cruise control and distance sensor functionality. The sensor either deteriorates over time or fails intermittently, with some owners reporting the sensor needs replacement at $1200-$1500.

When: Occurs within a few hundred feet to several miles of driving; intermittent but progressively worsens; triggers more frequently in wet weather or cold conditions

Symptoms owners cite: Collision avoidance system warning light illuminates; Adaptive cruise control disengages unexpectedly; Distance sensor stops functioning; Warning clears temporarily when vehicle is restarted; Beeping alert accompanied by 'unavailable front radar obstruction' display message

Codes mentioned: Front Radar Obstruction code, Distance Sensor out-of-date code

Repairs/costs cited: Nissan dealers and independent shops recommend replacement of the front radar sensor; cost quoted at $1200–$1500. Nissan has declined to cover replacement under warranty in multiple cases. Replacement part appears to be Bosch-supplied.

Recalls/TSBs owners mention: Nissan issued Service Campaign NTB19-033/A for this defect (noted by one owner), though dealership application appears inconsistent. Nissan has refused to cover repairs under warranty and insists owners pay out-of-pocket despite acknowledging the issue is known.

Unexpected Cruise Control Disengagement and Sudden Deceleration

Cruise control disengages without warning during highway driving, causing sudden unplanned deceleration that can startle following drivers or create collision hazards. Deceleration occurs even when the road ahead is clear.

When: Occurs while driving at highway speeds; can happen minutes into a drive or after 10–20 minutes; pattern resets with engine restart but recurs shortly after

Symptoms owners cite: Cruise control suddenly deactivates; Vehicle decelerates unexpectedly and without driver input; No visible cause or warning before deceleration; System resets only after stopping and restarting the engine; Creates dangerous situations when followed closely by other vehicles

Repairs/costs cited: No repairs documented as successful; some owners report dealer diagnostics identified the radar sensor issue but offered no remedy.

Recalls/TSBs owners mention: Nissan dealers and corporate office have refused to cover repairs. Owners report being told the issue is known but require out-of-pocket payment. Same sensor issue recalled on Nissan Rogue but not applied to Murano despite shared components.

Intelligent Cruise Control Malfunction with Transmission Slip

When the driver overrides cruise control set speed (such as when passing), the transmission slips and jerks, RPM increases excessively, and vehicle loses speed momentarily before re-engaging violently. Dealer replacement of transmission has not resolved the issue; factory representative attributed it to an intelligent cruise control computer problem that cannot be corrected.

When: Occurs during passing maneuvers when overriding cruise control set speed

Symptoms owners cite: Transmission slips and jerks during cruise override; Engine RPM increases dramatically; Vehicle temporarily loses speed; Transmission re-engages violently; Problem persists even after transmission replacement

Repairs/costs cited: Transmission has been replaced; issue recurred post-replacement. Factory representative stated the problem is a computer issue with intelligent cruise control that cannot be corrected.

Recalls/TSBs owners mention: Factory representative informed dealer this is a computer problem with intelligent cruise control that cannot be corrected. Factory has not returned multiple follow-up calls from owner.

Adaptive/Intelligent Cruise Control False Braking Events

The adaptive cruise control triggers panic-braking or hard braking based on vehicles in adjacent lanes even when the vehicle's own lane is clear far ahead. System cannot be deactivated; driver can only adjust follow distance (200', 100', or 50'). Has caused near rear-end collisions and road-rage incidents.

When: Occurs at highway speeds during normal driving when vehicles are present in adjacent lanes

Symptoms owners cite: Sudden hard braking triggered by vehicles in other lanes; Vehicle in driver's lane is far ahead and clear; No way to disable interactive feature without losing cruise control entirely; Follow distance adjustments (200', 100', 50') do not prevent false braking

Repairs/costs cited: Dealer has no solution; cannot deactivate the interactive feature without eliminating cruise control altogether.

Forward Emergency Braking System Continuous Disengagement

The forward emergency braking (collision avoidance) system disengages or turns off within a few miles of driving, automatically shutting down cruise control as well. Restarting the engine temporarily restores the system, but it fails again shortly after resuming driving.

When: Occurs within a few miles of driving; resets only when engine is turned off and back on

Symptoms owners cite: Forward emergency braking system disengages unexpectedly; Adaptive cruise control shuts down simultaneously; System restores only after engine restart; Failure repeats on every drive; No permanent solution despite parts replacement

Repairs/costs cited: Radar sensor replacement performed by dealership multiple times without resolving the issue.

Recalls/TSBs owners mention: Problem acknowledged as 'same system that has caused numerous problems with the Nissan Rogue' but no recall or permanent fix offered.

Synthesized from 13 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.

What owners are reporting 1 most recent

cruise control · filed 12/04/2019

My vehicle recently began displaying a warning that the anti-collision system is not functional and I noticed this also disabled and disengaged the cruise control resulting in sudden deceleration . This problem seems to reset when car is started and reoccurs after 10 to 15 minutes driving. I took the car to a Nissan dealership service dept, and paid for a diagnostic test to source issue. The…

Had cruise control trouble with your 2015 Nissan Murano? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the cruise control problem on the 2015 Nissan Murano?

It's a documented issue but not catastrophic. 13 complaints have been filed. Repairs average $600 and most owners catch it before it causes a breakdown.

At what mileage does the cruise control typically fail?

Across the 11 complaints that reported odometer mileage, most cruise control failures cluster between 30,000 and 71,200 miles, with the median around 45,000. A quarter of owners report trouble before 30,000; a quarter make it past 71,200. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.

What does it cost to fix?

Independent shops typically charge around $600 for cruise control repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to cruise control?

No active recalls currently cover cruise control issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2015/Nissan/Murano. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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