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moderate Owners of the 2020 Audi Q5 have filed 6 NHTSA complaints about the electrical at roughly $850 to repair (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation. See electrical across all vehicles →
| Model year | electrical complaints |
|---|---|
| 2016 Q5 | 8 |
| 2017 Q5 | 4 |
| 2018 Q5 | 64 |
| 2019 Q5 | 11 |
| 2020 Q5 (this page) | 6 |
| 2021 Q5 | 19 |
| 2023 Q5 | 7 |
All 2 active electrical recalls on this vehicle land at critical or severe — none classified moderate.
Electrical accounts for 24% of all owner complaints filed against this vehicle, across 3 categories tracked.
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
An overheated outlet or charging cable can increase the risk of a fire.
The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This bulletin provides general information about the current tpp issues for Audi connect.
full bulletin at NHTSA ↗This bulletin provides informaitn when there is a warning messsage; "Instrument cluster: fault. Limited warning messages. Please contact workshop"; DTC B200096.
full bulletin at NHTSA ↗This bulletin provides information when there is an issue with wireless charging/wireless charging is not working.
full bulletin at NHTSA ↗This bulletin provides general information about the current tpp issues for Audi connect.
full bulletin at NHTSA ↗This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
We were driving today at around 11:30am and all of a sudden the “Audi Presense” light came on at the same time the car brakes abruptly slowed down the car for about 5 seconds or so and then released. Today is a beautiful sunny day and there were no vehicles anywhere or anything in roadway on the road we were traveling on. The jerking /abrupt slowdown really surprised us. We will go to Audi dealer…
Electrical system failure due to water in the spare tire & battery well, purchased key fob, 2 auto batteries unable to program fob due to non compatible 1st battery, info display contact dealer, had the water extracted, there were no prior indicators of an upcoming issue until the morning of May 22,2026 when my vehicle wouldn't start so I called roadside assistance for a boost. The key symbol is…
I recently purchased a 2020 Audi q5. It was 6 weeks old and had about 2300 miles on the odometer. When pulling out of a parking space the car died. I could not get it started no matter what I did. I could not even get the flashers to turn on (to the ire of those trying to exit the lot.) after having it towed (I was on vacation, no less!) I learned that the electrical distribution…
Engine Start Malfunction Warning Light. Apparently, this has been a problem with the 2020 Q5 (and others) from water backing up from clogged moonroof drainage system allowing water into the L rear compartment housing the Comfort Control Module, wiring, fuses, etc. (or other roof drainage problems also saturating the CCM) Dealership has determined that damage to the CCM and corroded wiring will…
The car was constantly smelling like smoke. It felt like it was going to catch fire. I got it serviced when it had to be serviced at 15k but Audi dealership did not warn of any recall and mentioned everything was great with the car. In the end I had to sell the car which was in April, 22 because I didn’t feel safe driving the car anymore. I would also constantly get airbag being deployed warnings…
It's a documented issue but not catastrophic. 6 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 2 active recall(s) cover electrical issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.