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1 safety recall. 22 owner complaints. We mapped every trouble spot before you sign the papers.
Solid reliability overall. Common issues are concentrated in a few systems.
Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.
Gateway control modular failure. At dealer currently. We took pictures. Multiple reports of the exact same thing on Audi forums online. Audi confirmed same issue. While driving car it suddenly stopped and the emergency brake was automatically applied. No warning, no way to…
We were driving today at around 11:30am and all of a sudden the “Audi Presense” light came on at the same time the car brakes abruptly slowed down the car for about 5 seconds or so and then released. Today is a beautiful sunny day and there were no vehicles anywhere or anything…
Purchased a 2020 Audi Q5 sold as-is. Within 30 days, the transmission malfunctioned and the vehicle lost power. A dealer estimated repairs would cost around $27,000. This sudden loss of drive ability poses a safety risk.
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
The detached trim may become a road hazard, increasing the risk of crash.
Mostly yes. With a reliability score of 8.4 out of 10 based on 22 owner complaints filed with NHTSA, the 2020 Audi Q5 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Based on NHTSA records, the most-reported issue is electrical, with 4 complaints filed. Average repair cost runs about $850 at an independent shop.
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 22 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.