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Light NHTSA footprint — 25 owner complaints and 4 active recall campaigns. Either a clean record or thin data; we'll show what's there.
The 2020 Audi S5 has 25 NHTSA owner complaints and 4 recalls on file (U.S. federal records, as of August 2026). The most-reported system is electrical at 14 complaints (~$850 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2018 S5 | 26 | 2 |
| 2019 S5 | 6 | 4 |
| 2020 S5 (this page) | 25 | 4 |
| 2021 S5 | 1 | 5 |
| 2022 S5 | 0 | 2 |
| 2023 S5 | 0 | 1 |
Solid reliability overall. Common issues are concentrated in a few systems.
Worth owning if you verify the specific issues below before you buy.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
Run the VIN from the listing — 4 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 7.6/10 model. The priciest documented failure is electrical (~$850) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my…
The radio (mmi system) is rebooting while driving every 5-10 min. Dealership can't fix and is affecting safety sytems like front and rear cameras/sensors.
Audi MMI reboots constantly while the car is one. There is about 30 seconds between each reboot. This causes certain safety features like the backup camera to stop working when in use. I am not sure what the cause is but this seems to be a more common issue with the 2020…
MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
A disabled passenger air bag increases the risk of injury in the event of a crash.
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Mostly yes. With a reliability score of 7.6 out of 10 based on 25 owner complaints filed with NHTSA, the 2020 Audi S5 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
The 2020 Audi S5 is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.6/10 — above the segment average; 4 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the electrical first — it's the most-reported issue on this model, with 14 owner complaints filed. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 7.6 out of 10 on our NHTSA-based read of 25 owner complaints. The main thing to watch is electrical. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is electrical, with 14 complaints filed. Average repair cost runs about $850 at an independent shop.
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 25 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.