General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles
An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
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The 2020 Chevrolet Malibu has 192 NHTSA owner complaints and 1 active recall campaign on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2020 Chevrolet Malibu has 192 NHTSA owner complaints and 1 recall on file (U.S. federal records, as of August 2026). The most-reported system is powertrain at 51 complaints, typically surfacing around 72,085 miles (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2017 Malibu | 720 | 4 |
| 2018 Malibu | 692 | 6 |
| 2019 Malibu | 188 | 1 |
| 2020 Malibu (this page) | 192 | 1 |
| 2021 Malibu | 81 | 2 |
| 2022 Malibu | 90 | 1 |
| 2023 Malibu | 57 | 2 |
Solid reliability overall. Common issues are concentrated in a few systems.
Worth owning if you verify the specific issues below before you buy.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Optional · Lane departure warning: Optional
Source: NHTSA New Car Assessment Program — tested configuration: 2020 Chevrolet Malibu 4 DR FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: brakes is flagged severe on this model , showing up around 74,387 mi. Inspect it closely on a test drive.
Run the VIN from the listing — 1 active recall on this model. Recall repairs are always free.
Verdict for buyers: 7.2/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →Vehicle vacuum pump failed I have changed it 4 times now. Saw there have been more cases
Engine Light came on before a full year of having the car. Started August 23 2021 the car will take forever to move like engine was lock up or something then when you put the car in drive it was go backwards and when you put it in reverse it will go forward. Car has a head of…
The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving approximately 65 MPH, the message "Transport Mode" was suddenly displayed, and the vehicle decelerated and stalled. After restarting the vehicle, the failure persisted. The vehicle was taken to the…
This is a 2020 Malibu with only 18,000 miles on it now. We are having intermittent loss of power. Car will be moving fine when suddenly it looses power when pulling into traffic from a stop. It has also happened on the highway(right after leaving the dealer service department)…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA25005 on NHTSA →
How NHTSA investigations work, and what's open now →
Mostly yes. With a reliability score of 7.2 out of 10 based on 192 owner complaints filed with NHTSA, the 2020 Chevrolet Malibu is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
The 2020 Chevrolet Malibu is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Brakes: 26 complaints, classified severe, failures cluster 57,000–90,000 mi; Reliability score 7.2/10 — around the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the powertrain first — it's the most-reported issue on this model, with 51 owner complaints filed. Typical failure occurs around 72,085 miles. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 7.2 out of 10 on our NHTSA-based read of 192 owner complaints. The main thing to watch is powertrain. Typical failure occurs around 72,085 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is powertrain, with 51 complaints filed. Typical failure occurs around 72,085 miles. Average repair cost runs about $2,500 at an independent shop.
The airbags is one of the costlier repair items. Average repair cost runs about $1,100 at an independent shop. Typical failure occurs around 78,537 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 192 complaints on file and the costliest repair averaging $1,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.