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ProblemsByVin Index / 2020-HONDA-HR-V / COMPLAINTS
Full complaint record · NHTSA

2020 Honda HR-V owner complaints

79 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

fuel system 5 complaints shown

14 total in this category · moderate · avg repair $1,200 · see fuel system cluster analysis →
12/30/2024 ODI #11633245.0

The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

12/06/2024 ODI #11629155.0

The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

11/25/2024 25,325 mi ODI #11627251.0

The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that after parking and turning off the vehicle, the vehicle was not able to be restarted. The contact was able to restart the vehicle after several attempts. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to a local dealer and was informed that parts were not yet available to repair the vehicle. The failure mileage was 25,325. Parts distribution disconnect.

11/14/2024 ODI #11625159.0

The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

11/14/2024 13,600 mi ODI #11625171.0

The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle hesitated while accelerating. The dealer was contacted. The manufacturer was made aware of the issue and informed the contact that a limited amount of parts was being delivered to each dealer. The failure mileage was 13,600. Parts distribution disconnect.

electrical 4 complaints shown

17 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/30/2024 ODI #11633064.0

The right screen on my dashboard does not work so I don’t know how much fuel I have or when I need to change my oil. The screen used to flicker but now it is just blank. Seems to be a reoccurring issue with this model.

12/16/2024 ODI #11630956.0

Gauge which indicates fuel and other information goes totally blank. When driving, no idea when fuel will run out. Initially, gauge would flicker, now it goes blank. Started about 2 years ago.

12/06/2025 ODI #11703435.0

Multi purpose camera warnings. All radar lights on and won’t go off

10/22/2024 ODI #11621389.0

2020 Honda HR-V Sport with digital gauge cluster failure. The LCD screen that displays the gas level, vehicle mileage, and gear the vehicle is in has gone to a blank screen. Or at times, it will display random numbers and letters that don't translate to any meaning. As others have reported, this leads to us not knowing what our fuel level is or the gear the vehicle is in. There were no warning indications before this issues started occurring. It happens in all variations of temperatures.

other 4 complaints shown

12/30/2024 ODI #11633082.0

Fuel pump. Is lagging up hills sporadically. Called numerous times but started documenting on 12/20/24 12/30/24. Odaniel honda of omaha is dealer that failed to give me an appointment or a timeframe on completion or even make appointment to address this issue. Put my name on a list was all they were offering but when asked where I'm at on the list they couldn't answer that question.

11/22/2024 ODI #11626841.0

Upright seat back locks have often failed to lock upon adjustment of seat back on many occasions and since the vehicle was new. Honda “repaired” the driver seat, when the car was originally purchased, however refused to fix the passenger seat back lock. Their explanation was they checked other cars and they were all like that, which means they were all defective. Now have to pay to have drivers seat repaired due to this ongoing problem.

11/18/2020 2,500 mi ODI #11375204.0

The video screen radio installed in this vehicle is so difficult to use that it's more dangerous than watching tv and driving. It lacks tactile controls and requires 4 to 6 touch screen inputs to access a screen that remotely resembles a radio. Even as a passenger I cannot access basic functions without multiple tries.

10/26/2025 ODI #11695689.0

I bought this car because of the Honda name and it’s been a disappointment. Not only does my display flicker in and out, my heater has completely gone out. The heater box and connecting wires need to be replaced, which to me is a factory default, but nope it’s coming out of pocket. And beaches of the location it’s going to be expensive. Don’t buy the 2020 HRV

powertrain 3 complaints shown

12 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
11/22/2023 ODI #11556508.0

This vehicle has some serious acceleration problems. Not only has this vehicle gone into limp mode on me on a very busy city road when it was only a couple of weeks old, but it also takes FOREVER for it to accelerate when pulling into traffic or while going up a hill. I have to press the gas pedal all the way down to the floor and still get nothing until I let up and press the gas again. I have had problems where the car will "spudder" and almost die as I'm exiting the highway coming to a stop and today it actually did completely die as I exited the highway and came to a stop at a red light. No check engine light or anything.

11/07/2024 ODI #11623999.0

The transmission on my 2020 HRV Honda failed at 63,000 miles. We were at risk because we were driving on a freeway with speed limit of 70 mph and we could only go 30 mph. The problem has been identified by American Honda but they would not extend the warranty to 2020 cars. The transmission had to be replaced and the new one is working. They were no warning signs of the failure. American Honda is saying that the NHTSB is responsible for issuing all recalls. Please help. This was a huge expense that Honda knows full and well that it was a CVT failure on their HRVs. The case number with American Honda is 14909647.

11/07/2023 ODI #11554078.0

I was driving the car, pushing on the gas, it would barely move and all dash lights came on, I was able to safely pull over, fortunately

airbags 1 complaint shown

5 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/20/2024 55,000 mi ODI #11631784.0

The contact owns a 2020 Honda HR-V. The contact stated that while operating the vehicle the message "Air Bag Malfunction" was displayed. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 55,000.

engine 1 complaint shown

5 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/02/2024 ODI #11628380.0

One of the many times my car would not start. I was trying to leave work and my Honda HR-V would not start. [XXX] at [XXX] - I got in my car to drive to work, and it gave a stuttering sound. I contacted Honda on November 18th 2024 about the recall and was told my name would be put on a list and I’d be contacted when the part became available. My mother went into the Dover, Delaware Honda location today, [XXX], to inquire about an ETA on the recalled part and she was told that the recalled part “Was not being released”. She was also told, by the Assistant Service Manager that he waited 8 months for this recalled part to be fixed on his vehicle. He could not give me an estimated time on when they’d receive the part, but my car is definitely affected by the recalled part (stalling and my ca

brakes 1 complaint shown

3 total in this category · severe · avg repair $450 · see brakes cluster analysis →
11/01/2024 Crash ODI #11623078.0

Brakes failed Yes it is available for inspection (Until Tues Nov 5th as it may be towed from body shop) Car would not stop while trying to park in a parking space and kept moving forward while having foot on break pedal. Therefore the car hit a building wall which is approx. 36ft from the raises parking space curb. The problem has not been reproduced as it was inspected by the insuranced and was considered totaled. To my knowledge the car has been only beed inspected by the insurance company, not the manfacturer. To my knowledge there were no warning lamos or meesages prior to the failure.

cruise control 1 complaint shown

3 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
10/24/2022 3,000 mi Crash ODI #11490534.0

The contact owns a 2020 Honda HR-V. The contact stated that while driving at a low speed attempting to park the vehicle at park, the vehicle unintendedly accelerated, jumped the curb and crashed into a fence. There were no warning lights illuminated. A police report was filed. The air bags did not deploy. There were no injuries sustained by the driver or the passenger. There was fire reported. The vehicle was towed to a body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 3,000.

Showing 300 of 79 total complaints. The full federal record is available at nhtsa.gov/vehicle/2020/Honda/HR-V#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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