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ProblemsByVin File / 2020-HONDA-PILOT
2020 · honda

honda Pilot problems

3 safety recalls. 448 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
6.4 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
3
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

electrical
188 reports · avg $850
moderate
engine
42 reports · avg $3,100
severe
powertrain
29 reports · avg $2,500
moderate
fuel system
21 reports · avg $1,200
moderate
brakes
16 reports · avg $450
severe
equipment
7 reports · avg $500
moderate
steering
6 reports · avg $700
moderate
cruise control
5 reports · avg $600
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2020 Pilot · engine
There was a snap like sound under my hood while driving. Shortly after, the check engine light engaged and the vehicle lost all ability to accelerate. This happened while merging onto a fairly busy road, with rolling hills. If there were vehicles around there would have been…
12/31/2025 · NHTSA ODI #11708041.0
2020 Pilot · engine
Honda Pilot AWD EX-L 2020 Engine Failure Incident Report October 5, 2024 Check Engine light went on 294 IL Tollway while traveling in left lane. Began to feel a slowing of the vehicle and just a wrong feeling, proceeded to move towards right lane in busy traffic and ~0.5 to…
12/27/2024 · NHTSA ODI #11632721.0
2020 Pilot · electrical
PLEASE NOTE: ALL OF THE PROBLEMS OCCURRED ON OUR 2019 PILOT WHICH WE TURNED IN AS A "LEMON". NOW WE HAVE SAME PROBLEMS WITH OUR 2020 PILOT. SCREEN BLACKS OUT SHOWING SPEEDOMETER SO WE HAVE NO IDEA HOW FAST WE ARE DRIVING. GAS GAUGE GOES BLACK SO WE DON'T KNOW HOW MUCH GAS WE…
12/26/2019 · NHTSA ODI #11291392.0
2020 Pilot · electrical
RANDOM POPPING NOISE, LIKE SOUND OF SMALL ROCKS HITTING WINDSCREEN. OCCASIONALLY THE DISPLAY WHERE SPEEDOMETER IS GOES OUT. AUDIO PROBLEMS WITH RANDOM VOLUME ISSUES. POPPING NOISE OCCURS WHETHER AUDIO SYSTEM IS ON OR OFF. NOTICE IT MORE WHILE IN MOTION AND GOING OVER BUMPY ROAD.…
12/23/2020 · NHTSA ODI #11384709.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 3 of 3

severe NHTSA 19V784000 31/10/2019

Honda (American Honda Motor Co

In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.

Fix: Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
severe NHTSA 21V165000 11/03/2021

Honda (American Honda Motor Co

Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

Fix: Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
severe NHTSA 20V067000 06/02/2020

Honda (American Honda Motor Co

If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.

Fix: Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.

Common questions

Is the 2020 Honda Pilot reliable?

It's got known weak points. With a reliability score of 6.4 out of 10 based on 448 owner complaints filed with NHTSA, the 2020 Honda Pilot has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

What's the most common problem on the 2020 Honda Pilot?

Based on NHTSA records, the most-reported issue is electrical, with 188 complaints filed. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Honda Pilot has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2020 Honda Pilot?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 448 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 18 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with honda. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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