2020 Mitsubishi Outlander owner complaints


I believe the locks should be recalled my Lock Actuatora on my 2020 Mitsubishi outlander keeps going out……both my passenger front and back are out for a second time. And driver side doesn’t always unlock and lock with the key fob. All have been fixed before and it has been less than a year after being fixed. This is a safety issue and I think they need to put a recall out!

The touch screen is inoperable so you can't control the radio or aspects of the car such as how the lights, wipers, maintenance, etc. are set. This is a hazardous situation. I contacted the dealer, and they knew exactly what I was referring to as they said they don't repair the system but only replace and it is $3.200. My auto was only 3 years old but had over 36,000 miles (the warranty). Why is an electrical component that controls much of the car warrantied on milage and only 36K. They know of this problem.

Touch screen radio stopped working by touch reported the problem and was told by our dealer they couldn’t fix it it had to go to another dealer. That dealer said they could fix it and sent us back by the time they had time for us the warranty was out and they want us to pay for it after only 2 years. A family member had this say issue and sued and got a settlement and radio fixed

The touchscreen does not work. This impairs use of the hands free telephone usage, volume levels, and altering of settings. This is a known problem, and Mitsubishi has recalled it in Australia. It is unsafe for any driver to not have ready access to hands free phone usage as it is well known how often distracted driving due to phones has caused accidents.

The driver's seat goes forward but doesn't life up. It is stuck in a reclined position. The motor doesn't work to lift the sit up but does for the forward movement,. When you revlind seat it does not incline. Chair motor is not sold separately but was told the whole drivers seat have to be replaced

While traveling on the freeway at 70mph, the car suddenly started flashing warnings of "EV system required stop safely", "rbs service required!", and the service engine soon light came on. Also, I wasn't able to accelerate over 20mph. I quickly exited the freeway and turned off the car. When I restarted it, the car seemed to operate normally as far as the acceleration, but the service engine light soon light remained and the "brake!" forward collision mitigation system started to randomly kick in. Interestingly, in the week leading up to the system shutting down the forward collision mitigation system had randomly kicked in a few times, but I assumed there was something low in the road I wasn't seeing. I've also experienced issues with the audio system and rear camera in the week leadin

Multiple times I have been driving at a safe speed with no other vehicles or people around and the dashboard will beep and light up brake! Brake!

The left back seat on the 2nd row rocks. I’m expecting twins and it’s not safe for the babies.

Forward collision warning light comes on with no car in front of me and car starts braking. I did see that Mitsubishi was recalling these cars with this particular problem but I have not received a recall notice.

I was at a 24 hr storage unit. It was dim & I needed to unload from the rear hatch door so I backed to the open storage unit door in its upright position as high as I could get it & stopped at a safe distance from the doorway so the car door would not catch the storage unit door. I put the vehicle in PARK to have some lighting & double checked before I got out- gear shift securely in PARK. I opened the car's rear door & started unloading without overly disturbing the vehicle or causing any unnecessary movement. I had just turned my back to the car door to put down some boxes in the unit. As I turned back to the car to retrieve another item, I noticed movement. There was a rapid simultaneous series of events: I felt the rear hatch hit my nose, I heard a crash with shattering glass & I tr

The contact owns a 2020 Mitsubishi Outlander. The contact stated that on several occasions while driving at 25 MPH, a "be careful due to icy roads" message appeared, but it was the middle of May and there was no ice or cold weather in sight. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 79,000.

Got in my car to go to work and blind spot service required light came on

I made an appt for a recall on my touchscreen at Hayward mitsubishi on may 27th 2025. I was left in the waiting room for two hours even with an appt. I was told mona would come get me but never did. I was very upset. Eventually my information was taken and said the part would come in, in approximately 9 months. The time has passed and they dis not return my calls and blocked my number on the text messages. They also did not return any calls to the BBB and I also submitted a complaint to the BAR. They are refusing to help me and other dealerships are also ignoring me. Thank you for your attention to this message. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Airbag system Service Required. I came on when I had passer in 2 row seat.I just brought this vehicle.

2020 Mitsubishi outlander was struck in the rear end and slammed against a solid foundation in the front that cause the dashboard to break and all the seats to break from the floor of the car. The airbags did not deploy and severe injuries resulted. The vehicle was stationary on the highway in route to turn when struck. *tr

The brakes keep giving out, this is the second Mitsubishi and the brakes gave out [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Mitsubishi Outlander. While the contact’s wife was driving in a school zone, several unknown error codes became displayed. The Lane Departure warning light illuminated, and the automatic high beam headlights malfunctioned. While driving 70 MPH, the vehicle lost motive power, and the driver shifted to neutral(N) and back to drive(D) and was able to continue driving. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 179,407.

I was making a turn out of a driveway across a three-lane streets into the left turn lane on the street in front of my children's School, while pulling out of the driveway and crossing the lanes, having clear distance to cross the lanes and visual confirmation from the oncoming drivers as they were waiting for me to proceed, my car abruptly stopped, it breaks on its own and left me across the three lanes sideways exposed to be t-boned. It would not start or move out of the stopped position. I tried to put the car in park and again in drive to no avail the car still would not budge. I had to completely turn off my vehicle and restart it in order to get out of the way of oncoming traffic.