Mitsubishi Motors North America, Inc
A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
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Light NHTSA footprint — 30 owner complaints and 3 active recall campaigns. Either a clean record or thin data; we'll show what's there.
The 2020 Mitsubishi Outlander has 30 NHTSA owner complaints and 3 recalls on file (U.S. federal records, as of August 2026). The most-reported system is electrical at 11 complaints, typically surfacing around 1,700 miles (~$850 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2017 Outlander | 51 | 6 |
| 2018 Outlander | 55 | 6 |
| 2019 Outlander | 29 | 5 |
| 2020 Outlander (this page) | 30 | 3 |
| 2022 Outlander | 209 | 7 |
| 2023 Outlander | 42 | 2 |
Solid reliability overall. Common issues are concentrated in a few systems.
Worth owning if you verify the specific issues below before you buy.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Optional · Lane departure warning: Optional
Source: NHTSA New Car Assessment Program — tested configuration: 2020 Mitsubishi OUTLANDER SUV AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: airbags is flagged severe on this model , showing up around 35,000 mi. Inspect it closely on a test drive.
Run the VIN from the listing — 3 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 7.8/10 model. The priciest documented failure is airbags (~$1,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →Airbag system Service Required. I came on when I had passer in 2 row seat.I just brought this vehicle.
I believe the locks should be recalled my Lock Actuatora on my 2020 Mitsubishi outlander keeps going out……both my passenger front and back are out for a second time. And driver side doesn’t always unlock and lock with the key fob. All have been fixed before and it has been less…
The brakes keep giving out, this is the second Mitsubishi and the brakes gave out [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The touch screen is inoperable so you can't control the radio or aspects of the car such as how the lights, wipers, maintenance, etc. are set. This is a hazardous situation. I contacted the dealer, and they knew exactly what I was referring to as they said they don't repair…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
An incorrectly assembled seat belt may not properly restrain the occupant, increasing the risk of injury in a crash.
Mostly yes. With a reliability score of 7.8 out of 10 based on 30 owner complaints filed with NHTSA, the 2020 Mitsubishi Outlander is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
The 2020 Mitsubishi Outlander is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.8/10 — above the segment average; 3 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the electrical first — it's the most-reported issue on this model, with 11 owner complaints filed. Typical failure occurs around 1,700 miles. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 7.8 out of 10 on our NHTSA-based read of 30 owner complaints. The main thing to watch is electrical. Typical failure occurs around 1,700 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is electrical, with 11 complaints filed. Typical failure occurs around 1,700 miles. Average repair cost runs about $850 at an independent shop.
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 1,700 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 30 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.