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ProblemsByVin File / 2021-RAM-2500 NHTSA data synced 1 day ago
RAM

2021 RAM 2500 problems

The 2021 RAM 2500 has 104 NHTSA owner complaints and 8 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.

The 2021 RAM 2500 has 104 NHTSA owner complaints and 8 recalls on file (U.S. federal records, as of August 2026). The most-reported system is powertrain at 21 complaints (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.

RAM 2500 owner complaints by model year
Model yearOwner complaintsRecalls
2018 2500 2,515 10
2019 2500 189 12
2020 2500 161 10
2021 2500 (this page) 104 8
2022 2500 0 12
2023 2500 0 8
2024 2500 54 5
2021 RAM 2500
Photo: MercurySable99 / Wikimedia Commons, CC BY-SA 4.0 · representative photo of the RAM 2500
0 5 10
Reliability score
6.2 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
8
Severe
0
Moderate
Should you avoid this 2021 2500?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

NHTSA crash-test safety ratings 4 / 5 overall

Overall 4/5
Frontal crash 4/5
Side crash 5/5
Rollover 3/5

Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Optional · Lane departure warning: No

Source: NHTSA New Car Assessment Program — tested configuration: 2021 Ram 2500 Crew PU/CC 4WD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.

Buying a used 2021 RAM 2500? Check these first

Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.

What to inspect on this specific car

⚠ The one to take seriously: electrical is flagged severe on this model , showing up around 40,067 mi. Inspect it closely on a test drive.

Recalls to confirm are done

Run the VIN from the listing — 8 active recalls on this model. Recall repairs are always free.

Verdict for buyers: 6.2/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.

We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.

See the full pre-purchase inspection checklist →
✦ Ask the data · AI

Ask anything about your 2021 RAM 2500

A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.

Dash light, leak, worn part — snap it and we'll read it against this car's record.

Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.

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Top trouble spots 8 categories with 3+ complaints

powertrain
21 reports · avg $2,500
moderate
electrical
20 reports · fails ~40,067 mi · avg $850
severe
engine
13 reports · fails ~39,755 mi · avg $3,100
severe
body
9 reports · avg $1,500
severe
brakes
8 reports · fails ~34,667 mi · avg $450
severe
steering
5 reports · avg $700
severe
airbags
4 reports · fails ~70,500 mi · avg $1,100
severe
seatbelts
3 reports · avg $500
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2021 2500's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2021 2500?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2021 2500 · engine
The engine cam and lifters are bad. Engine started knocking with only 30,000 miles. Had to have lifters and cam replaced
2021 2500 · body
This truck was sold with a snow plow prep pack but after installing a snow plow the frame of the truck bent due to the pressure. Ram has redesigned their frame as of this model year 2021 and it is not capable of handling a plow. I know of three trucks in my local area that this…
2021 2500 · lighting
The rear camera displayed in the 12” display goes full blast bright when reverse is selected at night. It blows out your night vision and makes it extremely difficult to see outside the vehicle via the mirrors. There is no dimming option available. The problem has been…
12/16/2023 · NHTSA ODI #11560458.0
2021 2500 · engine
August of 2023 I took my truck in for a check engine light. The dealership diagnosed it and said my def tank senor is turning on the check engine light. They repaired it, when I picked up the truck they told me that "it was burnt out" and replaced the part. Now 14 months later…
View all 104 owner complaints →
Had a problem with your 2021 RAM 2500? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 3 of 8

severe NHTSA 25V765000 November 6, 2025

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles

A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.

Fix: Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
severe NHTSA 23V060000 February 9, 2023

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6

An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
severe NHTSA 22V904000 December 8, 2022

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks

An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

Fix: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
View all 8 recalls →

Common questions

Is the 2021 RAM 2500 reliable?

It's got known weak points. With a reliability score of 6.2 out of 10 based on 104 owner complaints filed with NHTSA, the 2021 RAM 2500 has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2021 RAM 2500?

The 2021 RAM 2500 is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 6.2/10 — around the segment average; 8 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What should I check before buying a used 2021 RAM 2500?

Inspect the powertrain first — it's the most-reported issue on this model, with 21 owner complaints filed. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.

Is the 2021 RAM 2500 a good used car to buy?

It scores 6.2 out of 10 on our NHTSA-based read of 104 owner complaints. The main thing to watch is powertrain. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.

What's the most common problem on the 2021 RAM 2500?

Based on NHTSA records, the most-reported issue is powertrain, with 21 complaints filed. Average repair cost runs about $2,500 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my RAM 2500 has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2021 RAM 2500?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 104 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 1 day ago. Verify the raw federal record at nhtsa.gov/vehicle/2021/RAM/2500. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with RAM. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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